Technical Service Representative German and French

Vor 2 Tagen


Zürich, Zürich, Schweiz German-World, Inc Vollzeit
Job Description

The successful candidate will work in the sales and marketing department of German-World, Inc., supporting existing customers with German and French language requirements.

The position involves responding to technical queries from customers via phone and email, addressing their concerns promptly and professionally.

We are looking for someone with excellent communication skills, both written and spoken, who can provide exceptional customer support in a fast-paced environment.

Main Responsibilities include:

  • Responding to customer inquiries regarding technical issues with Huawei Smart PV products.
  • Updating and maintaining accurate records of customer interactions.
  • Providing product information and assistance to customers as required.
  • Collaborating with internal teams to resolve complex customer issues.
  • Conducting quality checks on customer responses to ensure consistency and accuracy.

Requirements:

  • Electrical engineering degree or equivalent qualification.
  • Experience working in technical support roles, preferably in the electrical industry.
  • Strong communication and interpersonal skills.
  • Fluency in German, French, and English languages.
  • Ability to work in a dynamic, customer-focused environment.


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