Multilingual Technical Support Professional

Vor 4 Tagen


Zürich, Zürich, Schweiz German-World, Inc Vollzeit
Support Role for International Customers

We are seeking a qualified Support Specialist to join our international customer support team. The ideal candidate will possess excellent communication skills and experience working in technical support roles.

Responsibilities will include:

  • Providing technical support to international customers with Huawei Smart PV products.
  • Managing and resolving customer complaints in a timely and efficient manner.
  • Coordinating with internal teams to resolve complex customer issues.
  • Developing and implementing effective solutions to improve customer satisfaction.
  • Analyzing customer feedback and making recommendations for process improvements.

For this role, we require:

  • Electrical engineering degree or equivalent qualification.
  • Experience working in technical support roles, preferably in the electrical industry.
  • Strong communication and interpersonal skills.
  • Fluency in German, French, and English languages.
  • Ability to work in a fast-paced, customer-centric environment.


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