Multilingual Technical Support Professional
Vor 4 Tagen
We are seeking a qualified Support Specialist to join our international customer support team. The ideal candidate will possess excellent communication skills and experience working in technical support roles.
Responsibilities will include:
- Providing technical support to international customers with Huawei Smart PV products.
- Managing and resolving customer complaints in a timely and efficient manner.
- Coordinating with internal teams to resolve complex customer issues.
- Developing and implementing effective solutions to improve customer satisfaction.
- Analyzing customer feedback and making recommendations for process improvements.
For this role, we require:
- Electrical engineering degree or equivalent qualification.
- Experience working in technical support roles, preferably in the electrical industry.
- Strong communication and interpersonal skills.
- Fluency in German, French, and English languages.
- Ability to work in a fast-paced, customer-centric environment.
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