IT Support Professional
Vor 3 Tagen
We are seeking a skilled Technical Assistance Specialist to join our team at Nicoll Curtin. In this role, you will be the first point of contact for IT managers or end users providing high-quality technical support and acting as a key representative for their needs.
Key Responsibilities:- Provide efficient 1st and 2nd level technical support, resolving issues and managing requests
- Assist in managing user and computer accounts, including account creation, workstation setups, and access rights allocation
- Provide application administration and support, ensuring smooth IT operations for end users
Requirements:
- Experience in 1st and 2nd level technical support
- Strong knowledge of Microsoft technologies, including Windows operating systems
- Familiarity with other technologies such as Active Directory, Exchange Server, and Citrix
- Fluent in both German and English
- Valid Cat. B driving license is required
Seniority level: Associate, Employment type: Full-time, Job function: Information Technology, Industries: Staffing and Recruiting
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