Event Registration Coordinator

vor 1 Monat

Genf, Genf, Schweiz World Economic Forum Vollzeit
Job Title: Event Registration Specialist Global Programming Group

The World Economic Forum is seeking a highly organized and detail-oriented Event Registration Specialist to join our Global Programming Group. As a key member of our team, you will be responsible for coordinating and administering event registration processes, ensuring seamless execution of our global events.

Key Responsibilities:
  • Coordinate participant relations with Account Managers and internal teams for major Forum virtual and in-person meetings.
  • Manage various mailboxes daily, including information requests, registration validation, and processing registrations.
  • Issue event participation invoices and related support.
  • Produce and distribute Forum security badges for meetings.
  • Interact with various stakeholders and manage preparations and delivery of registration and participant services for events.
  • Collaborate with Forum teams to accelerate the adoption of virtual tools for events.
  • Provide consultation and training to colleagues on available technology and best practices for access control, registration, and event delivery.
  • Provide administrative support, including data updates, documentation creation, and updating.
  • Assist with the Forum's database transformation, incorporation of new processes, and improvements.
Requirements:
  • University undergraduate degree in business, media, communications, event management, hospitality, or other relevant fields.
  • One to three years of relevant professional experience in the event, hospitality, or other service industry.
  • Proven experience thriving in a multicultural work setting with flexibility and the ability to work under pressure.
  • Problem-solving and proactive mindset.
  • Excellent project management, coordination, and organizational skills.
  • Quality-oriented with experience in data entry/quality control a plus.
  • Preferred in-depth familiarity with Salesforce or similar CRM tools.
  • Experience in training and support for digital products.
  • Fluency in English with excellent written, digital, and verbal communication skills.
  • Willingness to travel to meetings up to 25% of the year.
Why Work at the Forum:

The Forum believes that progress happens by bringing together people from all walks of life who have the drive and influence to improve the state of the world. Join us and become a driver for positive change.

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