Account Manager
Vor 4 Tagen
As an Account Manager - Client Support Specialist at Verisign, you will play a critical role in driving outbound calling efforts to manage multiple lower-revenue accounts. Your primary focus will be to establish a point of contact, improve relationships, and grow the accounts' reliance and engagement with Verisign's products.
Key Responsibilities- Drive outbound communication activities to manage multiple lower-revenue accounts
- Establish a point of contact and improve relationships with key decision-makers
- Grow the accounts' reliance and engagement with Verisign's products
- Team closely with marketing to support campaign enrollments and campaign engagement
- Report back results and provide insights to improve sales success
- Manage inbound enquiries via phone and email as the key point of contact for a list of named accounts
- Successfully manage and overcome challenging topics
- Research accounts to understand needs and enable effective follow-up
- Proactively look for opportunities to improve and optimize account management and other sales and marketing processes
- Disseminate intelligence to the channel team and educate Account Managers as necessary about the account
- Build relationships and effectively communicate with Channel Team and cross-functional partner organizations to positively influence direction
- Outreach to multiple accounts to explain marketing programs and support enrollment
- Bachelor's Degree or equivalent work experience (Business or Technical Degree)
- Two to three years of Customer Support or Account Management experience
Verisign is a trusted provider of internet infrastructure services for the networked world. We deliver unmatched performance in domain name system (DNS) services and are a mission-focused, values-driven company where each individual can contribute to building a stronger, more secure internet.
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