Global Commercial Excellence Lead
vor 1 Monat
About Us
Sandoz, a global leader in the generic and biosimilar medicines sector, has been touching the lives of almost 500 million patients worldwide. Our company is driven by a collaborative culture and an ambitious team of talented colleagues who share our commitment to delivering high-quality medicines sustainably.
Job Overview
As a Global Commercial Excellence Lead for Sandoz Switzerland, you will be responsible for maximizing effectiveness in Customer Engagement across all channels (F2F and Digital) and aligning the service offering with customer needs to improve sales in designated channels. You will lead Sandoz-wide projects to optimize go-to-market models and improve internal processes and approaches by applying efficient and innovative insights to impact growth on both top and bottom lines.
Key Responsibilities
- Lead the local Business Operations team of six direct reports in alignment with the Sandoz Commercial Excellence Competence Center function, reporting to the Country Head.
- Foster a strong team spirit while having a focus on people development in a fast-changing environment, implementing a customer-centric and data-driven organization.
- Develop integrated go-to-market models and overall commercialization strategies reflecting market trends, customer needs, and pipeline opportunities in close collaboration with commercial business units and other key functions.
- Design winning and scalable customer engagement strategies across all channels (F2F and Digital) and drive in-depth market and customer insight generation that supports effective segmentation & targeting, call planning, marketing tactics, personalization at scale, cross-channel effectiveness, KPI setting, and business impact.
- Enhance Customer Engagement Excellence through trainings, implementation of KPIs, and monitoring vs. defined standards and well-balanced incentives/rewards, ensuring required capabilities are being developed and related training & development activities are being implemented.
- Analyze pipeline and external opportunities and support x-functional portfolio decision-making across the entire lifecycle, including pruning decisions.
- Support the development of effective launch strategies and manage the coordination of the cross-functional team to achieve competitive launch preparation and execution.
Requirements
We are looking for a highly experienced professional with:
A university degree in business administration or science (and comparable studies).5+ years of experience in the generic medicine/pharmaceutical industry or FMCG.Strong Commercial Excellence experience with a proven ability to create and implement successful commercial strategies.Extensive understanding of Sales Force Management, Marketing, Business Intelligence, and Analytics with a grasp of Digital/Multichannel space.Affinity to Customer Relationship Management, Digital, and IT systems.Superior ability to communicate, collaborate effectively, and push things through/across a global, matrixed company, including previous experience working with Regional and Global teams.Excellent project management capabilities.Proven leadership skills.Able to manage complexity and display high learning agility.Fluent in one local language (German, French, or Italian) and English.What We Offer
We offer a competitive salary range of $120,000 - $180,000 per year, depending on your qualifications and experience. You will also have the opportunity to work in a dynamic and collaborative environment with a talented team of professionals. Our company values diversity and inclusion and is committed to creating a workplace where everyone feels valued and respected. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Why Join Us?
Sandoz is a global leader in the generic and biosimilar medicines sector, with a mission to make a meaningful difference in the lives of patients worldwide. We are committed to delivering high-quality medicines sustainably and creating a workplace where everyone feels valued and respected. As a member of our team, you will have the opportunity to work with a talented group of professionals who share our passion for improving patient outcomes.
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