International Operations Coordinator

Vor 5 Tagen

Genf, Genf, Schweiz Indie campers Vollzeit
About Us

Indie Campers is a leading provider of campervan rentals and travel experiences. Our mission is to make road trips accessible to everyone, and we're committed to delivering high-quality experiences at affordable prices.

We've welcomed over 300,000 travelers from 169 countries, and our platform has facilitated over one million nights of campervan rentals. We offer a range of services, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

The Role

We're seeking a highly motivated and customer-focused individual to join our team as an International Operations Intern. As a key member of our front-office team, you'll be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.

**Key Responsibilities:**

  • Customer Service and Sales: Provide personalized support to guests, register them, process payments, and explain campervan features and terms.
  • Front-Office Activities: Manage check-ins and check-outs, handle customer inquiries, and resolve any issues that may arise.
What You'll Work On

As an International Operations Intern, you'll have the opportunity to work on a range of exciting projects, including:

  • Operations Handling: Align reservations with available campervans, verify and prepare campervans and road trip extras.
  • Quality Control: Maintain campervans in top condition, identify and address any maintenance or repair needs.
  • Support Activities: Assist the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.
Who We're Looking For

We're seeking a highly motivated and customer-focused individual with a passion for delivering exceptional experiences. If you're a student or recent graduate in Hospitality, Tourism, International Studies, or a related field, and you're looking for a dynamic internship opportunity, we'd love to hear from you.

**Requirements:**

  • Fluency in English (mandatory)
  • Valid driver's license (mandatory)
  • Problem-solving mindset and ability to work in a fast-paced environment
  • Strong customer service orientation and ability to connect with people from diverse backgrounds
What We Offer

We're committed to providing our interns with a comprehensive and rewarding experience. As an International Operations Intern, you'll receive:

  • Compensated internship (amount dependent on location, country, and region)
  • Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, and communication
  • International opportunities and potential for integration into Indie Campers after the internship

We're excited to welcome a talented and motivated individual to our team. If you're passionate about delivering exceptional experiences and have a strong customer service orientation, we'd love to hear from you.

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