Patient Services Enablement Lead

vor 2 Wochen


Zürich, Zürich, Schweiz Takeda Vollzeit
About the Role

Takeda is seeking an experienced Digital Patient Services Enablement Lead to develop a patient-centric technology foundation that enables personalized patient experiences, delivers improved patient outcomes, and generates relevant data insights.

This exciting opportunity requires a strategic mindset, able to see the big picture and create a vision for technology roadmap development. As part of the Commercial Strategic Team, you will report to the Head of Patient Services Service Line.

Key Responsibilities
  • Act as a single point of contact and be accountable for Patient Services solutions for GPD (Global Portfolio Division).
  • Develop a patient-centric technology foundation that enables personalized patient experiences.
  • Drive adoption through delivery of high-quality and high-value products.
  • Build trust and relationships with the GPD DDT and business teams through thought leadership, quality delivery, partnerships, and accountability of Patient Services delivery in GPD.
Required Skills and Qualifications
  • Deep understanding of current technology topics, including cloud products and platforms, micro-service architectures, automation, and API integration.
  • Strong knowledge of software development lifecycle and experience in Agile methodologies.
  • Able to influence peers and other leaders on overall strategy (vision, capabilities, platform, providers, roadmap).
  • Empowerment of direct reports in the creation of strategic customer experience capabilities, whilst fostering a high-performing team focused around lifelong learning.
Benefits

Takeda offers a competitive salary range of €120,000 - €150,000 per year, depending on experience, plus additional benefits, including comprehensive health insurance, pension scheme, and generous annual leave.

We foster an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to improving people's health and creating a better future for the world.



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