IT support
vor 20 Stunden
Pour un de nos clients basé dans la région du Gros-de-Vaud, nous recherchons un(e):
IT support
Mission
- Enregistrement des incidents et demandes (téléphones, e-mails, alertes automatiques, etc.)
- Résolution des incidents et demandes à distance et/ou sur site
- Création et configuration des comptes d’accès et de messagerie
- Installation et configuration des postes de travail
- Gestion des imprimantes
- Suivi des activités de maintenance du parc informatique
- Suivi opérationnel des systèmes de sauvegardes et de monitoring
- Gestion des commandes ainsi que du stock
- Déplacements ponctuels entre les sites
Profil
- CFC d’informaticien ou titre jugé équivalent
- 3 années d’expérience dans un poste similaire
- Parfaite maîtrise des environnements Microsoft (Windows, Office 365, Teams)
- Connaissance des protocoles et outils de gestion du réseau informatique (DHCP, DNS, TCP/IP, etc.)
- Permis de conduire et véhicule personnel indispensables
- Bonnes connaissances de l’anglais technique
- Dynamique, jovial, orienté clients et solutions
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