IT Support

vor 1 Monat


Lausanne, Schweiz OKOIOS Vollzeit

OKOIOS is a Swiss Consulting firm, with its focus on specialized IT Solutions. In a fast-paced digital environment, continuous development and agile paths are at the heart of successful organisations. Navigating in such territories requires an innovative and reliable partner equipped for all conditions. Harness the power of IT and be part of a team of dedicated experts. OKOIOS is all about putting the skillset of our employees in the center.

We are designed to be different

Tasks

Your Commitment will include

  • Ensure user satisfaction by providing customer-oriented service
  • Handle calls and emails from all users for IT support
  • Resolve incidents at the first level
  • Escalate incidents to the relevant resolution teams
  • Track the handling of customer calls
  • Train users on various tools used
  • Analyze incidents to suggest process improvements
Requirements

Achieving the difference requires

  • CFC in IT or equivalent.
  • Proficiency in JIRA, Confluence, and ITIL certification is a plus.
  • Excellent written communication skills.
  • Native-level French and good German skills.
Benefits

Shape your journey – Become a Part of our Team:

What you can expect from OKOIOS:

  • A culture of purpose and value: Together as a team we bring real value and deliver solutions
  • Being involved in the journey: Meet and share with colleagues and client’s knowledge and
  • Talent Academy in the direction towards your success: Our commitment to each employee, to support you with innovation, creativity, and proficiency in designing your individual and personalized career path and skills
  • Sustainability: We are a committed in ensuing not only social responsibility but reflecting strong ethics in business and towards our environment.

Make the Future Possible

For any further questions contact our HR



  • Lausanne, Waadt, Schweiz Logitech Vollzeit

    Job SummaryLogitech is seeking an IT Service Support Intern to provide IT support and training to our end-users globally.Key Responsibilities:Provide IT service support, guidance, and training to end-users for various IT devices, applications, or processes.Troubleshoot hardware and software issues locally and remotely.Perform IT onboarding activities for...

  • IT Support Technician

    vor 2 Monaten


    Lausanne, Schweiz LHH Vollzeit

    We are seeking a highly motivated, ambitious candidate ready to make an impact in a fast-growing company, bringing awareness to the latest innovations and driving groundbreaking research forward. The IT support technician position is to assist with the day-to-day support of users, systems and infrastructure and help in growing IT services portfolio both...

  • IT Support Technician

    vor 2 Monaten


    Lausanne, Schweiz LHH Vollzeit

    We are seeking a highly motivated, ambitious candidate ready to make an impact in a fast-growing company, bringing awareness to the latest innovations and driving groundbreaking research forward.The IT support technician position is to assist with the day-to-day support of users, systems and infrastructure and help in growing IT services portfolio both...

  • IT Support Specialist

    vor 1 Monat


    Lausanne, Waadt, Schweiz OKOIOS Vollzeit

    At OKOIOS, we're seeking a skilled IT Support Specialist to join our team. As a key member of our technical services team, you'll play a vital role in ensuring our clients receive exceptional support and service.Key Responsibilities:Provide customer-oriented service to ensure user satisfactionHandle calls and emails from users for IT supportResolve incidents...

  • IT Support

    vor 1 Monat


    Lausanne, Schweiz OKOIOS Vollzeit

    OKOIOS is a Swiss Consulting firm, with its focus on specialized IT Solutions. In a fast-paced digital environment, continuous development and agile paths are at the heart of successful organisations. Navigating in such territories requires an innovative and reliable partner equipped for all conditions. Harness the power of IT and be part of a team of...


  • Lausanne, Schweiz Pix4D Vollzeit

    Pix4D is looking for a passionate Junior IT Support Specialist to work with our IT team based in Lausanne to procure, customize, and operate IT infrastructure for a medium-sized tech company operating internationally across six sites (Switzerland, Germany, Spain, USA, Japan, and Romania).You will work collaboratively with the rest of the IT team to develop...


  • Lausanne, Schweiz Pix4D Vollzeit

    Pix4D are looking for a passionate Junior IT Support Specialist to work with our IT team based in Lausanne to procure, customize, and operate IT infrastructure for a medium-sized tech company operating internationally across six sites (Switzerland, Germany, Spain, USA, Japan, and Romania).You will work collaboratively with the rest of the IT team to develop...

  • IT Support

    vor 1 Monat


    Lausanne, Schweiz OKOIOS Vollzeit

    OKOIOS is a Swiss Consulting firm, with its focus on specialized IT Solutions. In a fast-paced digital environment, continuous development and agile paths are at the heart of successful organisations. Navigating in such territories requires an innovative and reliable partner equipped for all conditions. Harness the power of IT and be part of a team of...


  • Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    Job Role: IT Support Specialist We are seeking a skilled IT Support Specialist to join our team at Taurus SA in Geneva, Switzerland. As an IT Support Specialist, you will provide support and operate several duties related to end-users' IT environment.Key Responsibilities:Deployment of end-user hardware and softwareEnd-user equipment lifecycle...

  • IT Support Specialist

    vor 4 Wochen


    Lausanne, Schweiz LHH Vollzeit

    Critères de l'offre Métiers : IT Technical Support (H/F) + 3 métiers Expérience min : 3 à 5 ans Diplômes : CFC / AFP + 1 diplôme Compétences : Anglais Français Lieux : Lausanne Conditions : Permanent Temps Plein L'entreprise : LHH The Adecco Group Switzerland Plus d'infos sur LHH Description du poste Pour un de nos client...


  • Lausanne, Waadt, Schweiz Logitech Vollzeit

    Job DescriptionWe are seeking an IT Support Specialist to join our team at Logitech.About the Role:The IT Support Specialist will provide technical assistance and support to end-users worldwide. This includes troubleshooting hardware and software issues, performing onboarding activities, and engaging in the discovery of new IT business tools.Your...


  • Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    Job DescriptionTaurus SA is seeking a skilled IT Support Specialist to join our team in Geneva, Switzerland.As an IT Support Specialist, you will provide technical support and operate several duties related to end-users' IT environment, including deployment of end-user hardware and software, follow-up of end-user equipment lifecycle, identification,...

  • IT Support Specialist

    vor 1 Monat


    Lausanne, Waadt, Schweiz OKOIOS Vollzeit

    At OKOIOS, we're seeking a skilled IT Support Specialist to join our team of dedicated experts. As a key member of our IT department, you'll play a vital role in ensuring seamless user satisfaction through exceptional customer-oriented service.Your key responsibilities will include:Providing timely and effective support to users via various channelsResolving...

  • IT Support Specialist

    vor 3 Wochen


    Lausanne, Waadt, Schweiz Stefanini Vollzeit

    Job OverviewWe are seeking an experienced IT Support Specialist to join our team. As a key member of our technical services team, the successful candidate will provide face-to-face IT support to our users, ensuring efficient and effective resolution of technical issues.Responsibilities• Provide on-site IT support to users, resolving technical issues...


  • Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    About Taurus SATaurus SA is a FINMA-regulated securities firm headquartered in Geneva, Switzerland, providing digital asset trading and financial services to clients. As a leading European provider of digital asset infrastructure solutions, we cater to banks, corporations, and private companies.Job SummaryWe are seeking an ambitious and driven IT Support...


  • Lausanne, Schweiz Logitech Vollzeit

    Description Position at Logitech The Role: Logitech is looking for an IT Service Support Intern to provide IT support and training to our end-users around the globe.  The role will require a service oriented mindset as well as creativity in solving issues.  We are looking for someone open and flexible, a great communicator who also likes to...

  • Support IT FR/ALL

    vor 1 Monat


    Lausanne, Schweiz LHH Vollzeit

    Pour le département IT de notre client situé dans la région de la Broye, nous recrutons un ou une Support IT avec expérience client. Responsabilités: En tant que support client, avec expérience client vous assistez les utilisateurs (sur site et à distance). De plus vous traiter les messages de dysfonctionnements, les demandes de modificatoins ainsi...


  • Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    We are seeking a skilled IT support specialist to join our team in Geneva. As an IT support specialist, you will be responsible for providing technical support and operating several duties related to end-users' IT environment.Key ResponsibilitiesDeployment of end-user hardware and software using supplied installation instructions and tools.Follow up of...


  • Lausanne, Waadt, Schweiz Pix4D Vollzeit

    Unlock Your Potential in a Dynamic IT EnvironmentPix4D, a leading innovator in reality capture and georeferenced mapping solutions, is seeking an accomplished Advanced IT Support Professional to join our team in Lausanne.About the RoleWe offer a competitive salary of CHF 65,000 - 80,000 per annum, depending on experience. This exciting opportunity allows you...

  • Support IT FR/ALL

    vor 1 Monat


    Lausanne, Schweiz LHH Vollzeit

    Pour le département IT de notre client situé dans la région de la Broye, nous recrutons un ou une Support IT avec expérience client.Responsabilités:En tant que support client, avec expérience client vous assistez les utilisateurs (sur site et à distance). De plus vous traiter les messages de dysfonctionnements, les demandes de modificatoins ainsi que...