IT Support Professional

Vor 2 Tagen


Lausanne, Waadt, Schweiz Logitech Vollzeit
Job Summary

Logitech is seeking an IT Service Support Intern to provide IT support and training to our end-users globally.

Key Responsibilities:
  • Provide IT service support, guidance, and training to end-users for various IT devices, applications, or processes.
  • Troubleshoot hardware and software issues locally and remotely.
  • Perform IT onboarding activities for end-users.
  • Discover new IT business tools to support our business users and internal IT team.
  • Work with internal IT teams on system testing, integration, and maintenance.
  • Participate in product testing with business groups.
  • Implement process and technology improvements.
Requirements:
  • Experience in end-user desktop support.
  • Windows 10 and MacOS troubleshooting skills.
  • Knowledge in Google Apps and Office 365.
  • Great communication skills and comfortable working with various stakeholders.
  • Good hardware install, cabling, and troubleshooting knowledge.
  • Troubleshooting skills, bug finding, and resolution.
  • Good customer service skills.
  • Good team player.
  • Ability to work independently within a remote team.
  • Fluent in French and English.

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