Ground Handling Expert

vor 4 Wochen

Genf GE, Schweiz MSC Cruises Vollzeit

An exciting opportunity exists for a world
Ground Handling Expert to join our newly created luxury travel brand “Explora Journeys” to support ground handling administration, including pre and post hotel reservations, terminal operations, and luggage handling.
Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality and luxury in Geneva. Leveraging our parent company MSC Group’s hundreds of years of maritime expertise, our fleet of six ships are being built and designed in a totally different and unique way that will transform and redefine ocean travel. Explora Journeys is creating a category of its own, appealing to the next generation of luxury travelers.
- Bachelor’s degree
- 5 years of experience in a similar position
- Proven knowledge of logístical and operational processes in a terminal
- Outstanding analytical and organization skills
- Team Player with a solution oriented mindset
- Ability to work efficiently to meet deadlines
- Ability to travel internationally up to 20%
- Manage Bidding & Product Development: new port inspections, vendor assessment & selection, rate negotiations
- Liaise with internal stakeholders and train on port information, pre-post hotel and transfer products and advise on specific product\/process related questions
- Attendance to Turnaround Operations in designated ports to supervisethe embarkation\/debarkation process, staff training and support to on boardGuests Relations and Destination Experiences teams
- Product pricing and set up in the different systems to go live,manage contract administration, check invoices and payments
- Maintenance of all pre, post and transfer products across different systems
- Daily analysis Guests feedback and recommend actions to improve processes

VISA REQUIREMENTS (if any) Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.

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