Receptionist/administrative Assistant
vor 2 Monaten
Main Purpose:
Assuring a good quality service to our external and internal clients, within the conferencing / food & beverage areas, as well as assisting with facilities and reception tasks.
Knowledge Skills and Abilities, Key Responsibilities:
Key Responsibilities
- Take full charge of welcome visitors, incl. accompanies them to meeting rooms. As well as offering & serving tea/coffee service in the conferencing area.
- Coordinating/booking of meeting rooms
- Booking/Coordinating of conference call, video conference, presentation screen & facilities.
- Answering and forwarding switchboard phone calls.
- Booking of external restaurants/meetings/lunches
- Coordinating special needs for visitors (General Concierge tasks)
- Organising hotel arrangements for incoming visitors
- Organising taxi, train tickets as per requests.
- Handling Petty cash.
- Printing and filing documents.
- Assuring back up to F&B officer on busy days for breakfast/lunch servicing, preparation of lunch plates...
Together with F&B Coordinator:
- Daily F&B and traiteur orders within communicating budget. Decide menus; liaise with Directors for final decision. Print menus, check translation (mentioning where necessary diet restrictions ) Record on the spreadsheet.
- Covering ground reception. Invoices approval related to reception costs. Dealing with general requests.
Knowledge skills and abilities
- Fluent in French and English
- 3rd language would be an asset (Spanish, Portuguese, Arabic)
- Microsoft package: Outlook, Excel & Word intermediate
- 3 years professional experience within hotel luxury industry
- Hospitality studies
- Dynamic, common sense, multitask, high energy individual
- Accustomed to a fast-paced environment
- Good communication skills
- Team orientated with ability to work independently
- Flexibility in working hours, due to business requirement
Key Relationships and Department Overview:
Key relationships
F&B, Executive Assistants, Administrative Assistants/Facilities, Administrative Team Leaders.
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