Digital Gallery Relations Manager

Vor 3 Tagen

Basel, Schweiz MCH Vollzeit

Job ID 541

**Your responsibilities**:

- Gallery Relations Development_
- Managing the gallery acquisition process for the Marketplace, including e.g the planning and coordination of acquisition events and materials in coordination with other teams of Art Basel
- Establish and maintain exclusive relationships with galleries
- Leading the gallery acquisition process for the Marketplace, including e.g. the planning and coordination of acquisition events and materials in coordination with other teams of Art Basel
- Digital Product Development_
- Customer-centric development of solutions for specific needs of the client, together with internal departments and service providers
- Gathering of customer feedback for continuous improvement of the product as well as internal processes
- Operations Management_
- Managing gallery accounts and overseeing the operational setup of galleries with logistics and payment provider
- Supporting the gallery onboarding process for the MarketPlace
- Supporting the gallery customer service during and after the sales process

**Your profile**:

- Consultative salesperson with a strong focus on customer needs
- Professional experience within the art industry, preferable within a digital platform and/or gallery context
- Experience account management is a plus, as well as a proven success record of client acquisition and retention
- Comfortable managing communication and outreach on a global scale
- Excellent communication and presentation skills
- Excellent project management skills and a high aspiration for quality
- Excellent language skills in English. Additional languages desirable (i.e. German, French, Spanish, Asian languages)

**Your employer**:

- The MCH Group is a leading international live-marketing company with a comprehensive services network spanning the entire exhibition and event market
- We develop traditional trade fairs to modern platforms and communities.
- Our exhibition portfolio includes around 90 own and guest exhibitions, and we complete around 1800 projects worldwide each year
- Our nearly 700 colleagues are active all over the globe

What to expect? Flexible working hours, a modern infrastructure, good social security, appealing benefits and a dynamic environment. You will find more information on the MCH Group here.

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