Content Services Solution Lead

vor 5 Monaten

Vevey, Schweiz Nestle Operational Services Worldwide SA Vollzeit

Integrated Marketing Services - Content Services Solution Lead

Position Snapshot

Location: Vevey

Act. Rate: Full-Time Act. Rate 100%

Type of contact: Permanent contract

Level Grade: F

What we offer at Nestlé
- Flexible work policies in terms hybrid work from office / home
- Modern smart office locations providing agile & collaborative workspaces
- Dynamic international working environment with wide exposure possibilities
- Genuine opportunities for career stretch and personal development

Position Summary

IBS (Integrated Business Services) is an above market shared services organisation of Nestlé delivering a broad service catalogue, recognized to be vital and integral to drive digital transformation. Services in marketing has been expanding fast in the recent years to support operationalization of Nestlé brands’ marketing strategy at scale, with speed and high quality.

We are looking for a Content Services Lead to join our Global Integrated Marketing Services team (IMS). In this role, you will lead content services expansion and innovation, drive engagement among key stakeholders, promote best practices, pilot new services, and collaborate with the Operations Lead to deliver content solutions.

A Day in the Life

You will play a pivotal role in supporting IMS to drive its service roadmap through:

- Design and deploy the Content Services strategy and roadmap working closely with Global Head of Content in-line with Nestlé’s Global Marketing priorities and Content Operating Model.
- Prepare and analyze services business case, scope of work, high-level plan, governance, risks
- Drives of the technology roadmap to streamline & expand Content Operations
- Design and sustain the service operating model, promoting standards, best practices, technology, KPI & value framework
- Drive service pilots, measuring success criteria, promoting success story and launch communication
- Partner with the Content Studios Lead to ensure efficient workflows between the creative and executional tasks (coordination, adaptation, translations/transcreation, copy)
- Build Content Service capabilities globally and in Centers (training, expanding geographically and sub-services, upskilling,)
- Anticipate innovation opportunities and define service roadmap
- Upskill technical and functional capabilities of the team, including introduction of new tools

What will make you successful
- Ability to quickly understand business needs, expectations, and opportunities
- In-depth understanding of the end-to-end content processes
- Professional leadership experience in content production
- Strong Project management
- Good communication and relationship skills
- Successful experience with FMCGs companies
- Intrapreneur experience to innovate and create new services in a multi-cultural, multi-market world
- Startup or innovation background in consumer product, insights or marketing environments is a definite plus

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win.

We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day.

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