Cs Technical Project Coordinator

Vor 4 Tagen


Meyrin, Schweiz Georg Fischer Vollzeit

**Your tasks****:

- Within the Customer Service projects team:

- Support Sales Companies regarding all their requests linked to our machines and interventions database,
- Test Movilizer functionalities and understand the impact of each actions or improvment request
- Coordinate and participate to several projects within the team and make sure all the stakeholders are informed
- Drive Digital technical activities related to Customer Service project in cross department environment : Customer Services, Technical Units, Potential External Partners
- Provide technical support globally on digital services
- Support the technical deployment of new digital solutions all over the world
- Develop data collection models and analytics for machine tools
- Write specifications of new potential digital Customer Services solutions
- Maintain and development interfaces between digital services and our ERP : Design, process integration, Integration to ERP
- Actively engage with customers to identify opportunities for improvement.

**Your profile****:

- Education & Training: bachelor's degree in Computer Science, Computer Engineering, or equivalent combination of technical education and work experience
- Experience with relational databases, problem recreation and root cause analysis, experience on scripting language, familiar with a ticketing system
- Experience in escalation or technical support function,
- Experience in computer networks, firewall and security configuration
- Fluent written and spoken English is required. (French / German / Italian is a plus)
- You are process oriented, structured and well organized, your priority is the customer?
- You are meticulous and want to understand before acting...
- Ready to use your team spirit? Join us

**Benefits**:

- Clear vision and purpose- "We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work.- Sustainability and innovation focus- We have high sustainability and innovation goals. Let's work towards a sustainable future together.- Excellent learning tools- At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.- Great career opportunities-
**Your contact**:

- Fanny Brault- HR Manager- Rue du Pré-de-la-Fontaine 8
- 1217 Meyrin
- Switzerland***:
**Who we are**:
GF Machining Solutions is the world’s leading provider of machine tools, diverse technical solutions and services to manufacturers of precision molds and tooling and of tight-tolerance, precision-machined components. The key segments we serve include the aerospace, automotive, medical, energy, information and communications technology (ICT) and electronics industries


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