Practice Manager, Aws Professional Services

Vor 2 Tagen


Geneve, Schweiz AWS EMEA SARL (Switzerland) Vollzeit

5+ years delivering Consulting / Professional Services.
- Experience in proposing and selling high value Professional Services engagements.
- Experience in hiring, developing and leading IT consultants.
- Proven ability to provide delivery oversight for multiple projects simultaneously.
- Track record of owning and achieving business targets around bookings, revenue, margin, utilization, customer satisfaction and hiring.
- Technical skills or skills in IT advisory or IT Transformation to actively support the delivery of projects.
- Bachelor of Science (B.Sc.) degree or equivalent, Master of Science (M.Sc.) degree preferred.
- Strong verbal and written communications skills, business fluent in local language and in English.

Job summary
The Amazon Web Services Professional Services team is looking for Practice Managers (PM) that can manage, develop and guide customers in their adoption of solutions, including innovative solutions around Big Data, Voice, IoT, Data Science, Machine Learning and Artificial Intelligence. A Practice Manager will focus on a geography and a selection of customers building relationships jointly with our sales team, and will manage a multi-disciplined team of direct reports. The PM will develop a long term Professional Services territory strategy and execute a plan within their accounts. The PM is a trusted advisor for our enterprise customers. The role includes all aspects of business development, people management, relationship development, delivery oversight, and program management in their accounts. The team collaborates across the entire organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
RESPONSIBILITIES
- Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.
- Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.
- Manage a Professional Services business with all its aspects of pipeline management, forecasting, selling, resource planning, delivery, and cost recovery.
- Engage with customers actively leveraging Technical or IT Advisory / IT Transformation skills to support project delivery.
- AWS know-how and certifications. Integration of AWS services with on premise technologies from Microsoft, IBM, Oracle, HP, SAP etc.
- Enterprise Architecture Frameworks (e.g. TOGAF, Zachman), Enterprise IT management frameworks (e.g. COBIT, ITIL).
- Designing, building, and operating enterprise scale IT processes and infrastructures.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.



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