Client Service Manager, Brand Health Tracking

vor 7 Monaten


Geneve, Schweiz Ipsos Zrt. Vollzeit

In Switzerland Ipsos is the largest market research company; we are a team of 120, from more than 20 countries and based in Geneva, Basel and Root.

Our Brand health tracking team in Geneva is looking for a:
**Client Service Manager**

**The client service manager has the following main responsibilities**:

- Lead and manage projects to deliver insights with excellence: working internally with project management team from the set-up to the deliverables, ensuring high quality standard through the process
- Actively manage the client relationship when working on the different projects
- Participate to client calls during the different stages of the projects, from briefing to debrief to client
- Analyze the results to uncover insights and draft actionable recommendations with the guidance of the senior team experts
- Prepare storytelling and with optimized data visualization presentations
- Present results to clients when possible
- Learn Ipsos methodologies, point of view and approaches to become a trusted partner for the clients.
- Integrate Ipsos thought leadership and learnings in the analysis. Work closely with the whole team members.

**Desired skills and experiences**:

- University degree preferably in marketing/market research, social sciences, communication sciences or similar
- Minimum 5 years of professional experience within market research agencies
- Strong market analysis skills, from data to insights
- Passion for brands strategy, media, digital with professional experience in the domain
- International minded and multicultural oriented with strong interpersonal communication skills
- Ability to deliver outstanding attention and services to the client.
- Curiosity, proactivity, and entrepreneurship spirit
- Eagerness to learn and evolve in an international environment.
- Collaborative and supportive mindset
- Manage multiple projects, liaise with a variety of different internal and external contact.
- Excellent English skills - other languages are an advantage.

The Brand Health Tracking Service Line helps clients manage their in-market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data, we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.



  • Geneve, Schweiz Ipsos Vollzeit

    In Switzerland Ipsos is the largest market research company; we are a team of 120, from more than 20 countries and based in Geneva, Basel and Root. Our Brand health tracking team in Geneva is looking for a: **Client Service Manager** **The client service manager has the following main responsibilities**: - Lead and manage projects to deliver insights with...


  • Geneve, Schweiz dentsu Tracking Vollzeit

    Company Description **Dentsu Tracking** is a world-leading expert in the **digital transformation of supply chains**. As part of the **dentsu International network**, we bring a wealth of experience in building projects that digitize supply chains to create maximum supply chain transparency and control **for governments and brands**. With worldwide...


  • Geneve, Schweiz dentsu Tracking Vollzeit

    Company Description **Dentsu Tracking** is a world-leading expert in the **digital transformation of supply chains**. As part of the **dentsu International network**, we bring a wealth of experience in building projects that digitize supply chains to create maximum supply chain transparency and control **for governments and brands**. With worldwide...

  • Deployment Tech Lead

    vor 1 Woche


    Geneve, Schweiz dentsu Tracking Vollzeit

    Company Description **Dentsu Tracking** is a world-leading expert in the **digital transformation of supply chains**. As part of the **dentsu International network**, we bring a wealth of experience in building projects that digitize supply chains to create maximum supply chain transparency and control **for governments and brands**. With worldwide...


  • Geneve, Schweiz Samata Health Vollzeit

    **About Samata Health** Samata Health is a mental health startup offering a premium employee mental health benefit for small and midsize businesses. We host networks of great therapists around the world where our clients have employees. On our HIPAA-compliant, digital platform, employees can search for therapists by clinical specialties, cultural...


  • Geneve, Schweiz Brodard Executive Search Vollzeit

    Description du poste - For one of our clients, a Swiss private bank, we are looking for a Client Service Manager.- The Institutional Client Service team is responsible for serving as primary contact large and complex institutional clients globally, helping to build relationships, improve profitability, retain and grow the Asset Management business.- As the...

  • Client Service Manager

    vor 7 Monaten


    Geneve, Schweiz Barings Vollzeit

    Posted by - Jo-Ann Browne- Recruiter The main purpose of this role is to be responsible for the successful resolution of day-to-day administrative and operational client queries, acting as the key daily contact point for designated clients in Switzerland, France and Italy. This will require commitment and accountability for the success of regular client...

  • Client Services Manager

    vor 7 Monaten


    Geneve, Schweiz Barings Vollzeit

    At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We...


  • Geneve, Schweiz Richemont Vollzeit

    Reference Code: 97072**Marketing & Client Experience Manager**: - Richemont- Genève, GE, CH- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve...


  • Geneve, Schweiz Ipsos Zrt. Vollzeit

    **The Client Service Director will have the following main responsibilities**: - Have full responsibility for a portfolio of various categories (FMCG and non-FMCG), including: - Grow the business: turnover and profitability responsibility. - Implement action plan to meet client needs and sustain growth. - Develop a strong and solid client relationship, to...

  • Global Brand Manager

    Vor 4 Tagen


    Geneve, Schweiz Axepta SA Vollzeit

    My client, a pharmaceutical company with a good reputation is looking for Global Brand Manager to join their team located in Geneva canton. This person will define the global strategy for one of their main products and ensuring its execution at all levels (local, regional, global) to hit the targets. **YOUR RESPONSIBILITIES**: - Play a key role in the...

  • Client Advisor

    vor 1 Woche


    Geneve, Schweiz Valentino Fashion Group Vollzeit

    **Position**: Client Advisor **Reports to**: Store Manager/Team Manager We are currently seeking a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and with a strong interest for our Brand and...


  • Geneve, Schweiz Columbia Sportswear Company Vollzeit

    Reports to: Sr Brand Marketing Manager Permanent contract EMEA HQ, Geneva (Switzerland) ‍ Hybrid mode (2 days/week home-office) Start date: at the earliest convenience OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in...


  • Geneve, Schweiz Columbia Sportswear Company Vollzeit

    Reports to: Sr Brand Manager Permanent contract EMEA HQ, Geneva (Switzerland) ‍ Hybrid mode (2 days/week home-office) At the earliest convenience OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific...


  • Geneve, Schweiz Louis Vuitton Vollzeit

    POSTE OVERALL MISSION As a Private Client Relations Manager you are a brand ambassador for the Maison and a role model of client relationship building for our stores across Central Europe which encompasses Switzerland, Austria, Czech Republic, Hungary and Romania. Reporting to the Director of Client Development and Events and as part of the local...

  • Brand Excellence Manager

    vor 7 Monaten


    Geneve, Schweiz OM Pharma Ltd. Vollzeit

    Location: Meyrin, Geneva, CH- Division: - Division: Marketing- Job Type: Permanent roleTo strengthen our global Marketing department, we are recruiting a** Brand Excellence Manager** based at our headquarters in Geneva. In this position, your mission is to maximize the local brand impact on our top 10 markets for our bacterial lysate products by effectively...

  • Finance Manager

    vor 7 Monaten


    Geneve, Schweiz Enova Vollzeit

    **Finance Manager** Starting date**:as soon as possible** Mandatory**:Swiss Work authorization** Workplace **:Geneva, on site** - **Enova Group**_ _was created in Geneva and is providing IT services made in Switzerland since 2018. _**Enova consulting is **_a company specialized in information technology at first: our activities are focused on the most...


  • Geneve, Schweiz Van Cleef & Arpels Vollzeit

    Code de référence: 92849**Retail Client Service Project Manager (H/F)**: - Genève, GE, CH- Permanent**QUI SOMMES-NOUS?** Une Maison de Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie ! Notre Maison recherche des hommes et des femmes aux multiples talents qui...


  • Geneve, Schweiz Christie's Vollzeit

    The Role: Key Responsibilities / Tasks (duties include but are not limited to the following): Client Services: - Switchboard operator: to manage, filter, and forward the external calls. To take messages for employees- Office and Security: office supplies stock management by ordering and keeping consistency in order- Daily closing of the building and vault,...


  • Geneve, Schweiz Memo international Vollzeit

    Dans le cadre de plusieurs projets, nous recherchons un(e) Brand Ambassador, qui incarnera au quotidien les valeurs de **MEMO INTERNATIONAL**, assurera le rayonnement de la Maison qu’il ou elle représente et participera au développement du chiffre d’affaires chez Globus à Genève. **VOTRE IMPACT** Sous la responsabilité de l’Area Manager, le/la...