Client Service Director, Msu, Geneva
vor 7 Monaten
**The Client Service Director will have the following main responsibilities**:
- Have full responsibility for a portfolio of various categories (FMCG and non-FMCG), including:
- Grow the business: turnover and profitability responsibility.
- Implement action plan to meet client needs and sustain growth.
- Develop a strong and solid client relationship, to turn opportunities into business.
- Consolidate relationship with the clients, thanks to a strong understanding of its organisation.
- Capture clearly the different internal and external challenges.
- Deliver a high level of consultancy:
- Understand the category and business dynamics.
- Consult with client to identify needs and shape most relevant learning plan
- Develop most appropriate research solutions leveraging up-to -date and innovative techniques
- Deliver with excellence: come up with impactful presentations and actionable recommendations
- Interface with other Ipsos expertise and dedicated teams in the Ipsos world to ultimately deliver more holistic perspective to client.
- Manage and coach a team of 2 to 3 people in Geneva.
To achieve these goals, the CSD and his/her team will be supported by the research group in charge of the management and execution of the projects and hence will work in close relationship with this team.
**Desired qualifications, skills and experiences**:
- Graduate of marketing, sociology, psychology, business or related fields
- Significant quantitative primary research experience [10+ years] in a market research agency or related area (essential)
- Strong market analysis skills, ideally in FMCG environment. OTC expertise could be a nice to have.
- Strong expertise in leading multi-country projects, as more than 90% of projects are global
- Strong communication skills, both written and verbal
- Excellent English skills, French / German is an advantage;
- Ability to deliver outstanding attention and services to the client;
- Leading by example : positive and inspirational role-model
- Multi-tasking; ability to work on different projects at different stages simultaneously, with remarkable organization skills.
- Open minded, curious, dynamic, enthusiastic.
- Solutions-focused.
- Undisputable collaborative spirit, strong team player
The Market Strategy & Understanding (MSU) Service Line performs strategic research to deliver contextual understanding to help clients navigate dynamic markets. Our offer portfolio consists of strategic brand research as well as category & consumer fundamentals. We work with clients to understand the size and composition of a market as well as the segments/profiles/demand spaces therein. We also specialize in brand equity, brand assets, brand stretch and open category opportunities (e.g. whitespace).
-
Client Service Director, Msu, Geneva
vor 7 Monaten
Geneve, Schweiz Ipsos Vollzeit**The Client Service Director will have the following main responsibilities**: - Have full responsibility for a portfolio of various categories (FMCG and non-FMCG), including: - Grow the business: turnover and profitability responsibility. - Implement action plan to meet client needs and sustain growth. - Develop a strong and solid client relationship, to...
-
Client Director, Trust
Vor 2 Tagen
Geneve, Schweiz AP Executive VollzeitNew - Location: Geneva - Salary: Negotiable per annum - Job Type:Permanent Posted about 9 hours ago AP Executive have an exclusive mandate with a reputable private equity owned trust company in Geneva who are keen to recruit a versatile, native English speaking client director. The role will be working closely with the managing director and to deputise in...
-
Client Director, Trust
vor 1 Woche
Geneve, Schweiz AP Executive VollzeitLocation: Geneva - Salary: Negotiable per annum - Job Type:Permanent Posted about 15 hours ago AP Executive have an exclusive mandate with a reputable private equity owned trust company in Geneva who are keen to recruit a versatile client director. The role will be working closely with the managing director and to deputise in their absence. Overseeing a...
-
Client Service Director, Innovation
vor 7 Monaten
Geneve, Schweiz Ipsos VollzeitIn Switzerland Ipsos is the largest market research company; we are a team of 117, from more than 20 countries and based in Geneva, Basel and Root. To reinforce our Geneva office and our Innovation expertise, we are searching for a**:Client Service Director** **The Client Service Director will have the following main responsibilities**: - Have full...
-
Trust Director, Corporate
vor 7 Monaten
Geneve, Schweiz AP Executive VollzeitNew - Location: Geneva - Salary: Negotiable per annum - Job Type:Permanent Posted about 5 hours ago An established privately-owned international trust company is looking for a Trust Director for its Geneva office. The role will involve taking over an established portfolio of clients from the incumbent, overseen the office and supervise the team of...
-
Client Services Ad
vor 7 Monaten
Geneve, Schweiz Marks Sattin Vollzeit**The Role**: Client Services Associate Director - Institutional Management **The Client**: Global Asset Manager **The Location**: Geneva **The Responsibilities**: - Key daily point of contact for designated clients across Switzerland, France and Italy - Work closely with the Sales team to deliver end-to-end client delivery services - Partner with internal...
-
Geneva Representative
vor 2 Wochen
Geneve, Schweiz Church World Service Vollzeit**Position Title**: Geneva Representative **Reports To**: Senior Director, External Relations **Division**: Programs **Department**: Programs **Job Location**: Geneva, Switzerland **Grade Level**: 11 **FLSA & Union Status**:Exempt / Non-bargaining **Introduction**: Church World Service (CWS) is a not-for-profit, faith-based organization transforming...
-
Europe Client Development Director
vor 7 Monaten
Geneve, Schweiz Van Cleef & Arpels VollzeitReference Code: 94477**Europe Client Development Director (M/F)**: - GENEVA, GE, CH- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no...
-
Un Women: Director of Geneva Office/chief
Vor 2 Tagen
Geneve, Schweiz United Nations Development Programme (UNDP) Vollzeit**UN Women: Director of Geneva Office/Chief - Humanitarian Action**: **Advertised on behalf of**: **Location**: - Geneva, SWITZERLAND**Application Deadline**: - 28-Mar-23 - **(Midnight New York, USA)** **Time left**: - 21d 1h 54m**Type of Contract**: - FTA International**Post Level**: - D-1**Languages Required**: - English**Duration of Initial...
-
Client Services Advisor
vor 7 Monaten
Geneve, Schweiz Cartier VollzeitReference Code: 99944**Client Services Advisor**: - Genève, GE, CH- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities...
-
Executive Coordinator
vor 7 Monaten
Geneve, Schweiz Geneva Call Vollzeit**Engaging the world’s armed groups and de facto authorities in complex situations, Geneva Call’s staff is a force for humanity, respect and hope. We employ a highly motivated and dedicated staff from diverse backgrounds and nationalities. We offer a unique working environment in a challenging field. If you’re skilled and passionate, we would like to...
-
Service Desk Technicien
vor 7 Monaten
Geneve, Schweiz Enova Consulting VollzeitFounded in Geneva in 2018, Enova Group offers IT services in Switzerland, Luxembourg, France, and soon in Monaco. Specializing in digital strategic consulting, operational performance, and information technology. We focus on the most sought-after IT skills and complete project management. Our holistic expertise allows us to effectively support our clients...
-
Administrative Coordinator
vor 7 Monaten
Geneve, Schweiz Geneva Call Vollzeit**Mission**: - Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and de Facto Authorities (AGDA) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the...
-
Business Development Manager
vor 1 Woche
Geneve, Schweiz Alchemy Global Talent Solutions VollzeitOur Global Relocation Services client is looking for a Business Development Manager / Director to join their team in the in Switzerland. This position can be based in either Geneva and Zurich. The Business Development Manager/Director will focus solely on bringing new relocation services business to the team. **Key duties of the Business Development...
-
Client Services Advisor
Vor 2 Tagen
Geneve, Schweiz Cartier VollzeitCode de référence: 92118**Client Services Advisor**: - Genève, GE, CH- PermanentL’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous comptons plus de...
-
Client Manager in Marketing
vor 9 Stunden
Geneve, Schweiz InstaPeople VollzeitOur client, a dynamic and innovative marketing agency in Geneva is seeking a motivated and experienced Account Manager to join the team. **Location**: Geneva, Switzerland **Company**: Marketing Agency CDI - 100% **Responsibilities**: - Maintain strong relationships with clients and serve as the primary point of contact for all project-related...
-
Head of Clients Services Geneva
Vor 5 Tagen
Geneve, Schweiz PICTET Vollzeit**Your team**: Technology & Operations Division is the partner of Wealth Management, Asset Management and Asset Servicing for technological infrastructure, custodian activities and funds administration. The Client Services Team is part of the Reporting Services which provides a broad range of Reporting services and regulatory reporting. Your team will...
-
Commis de Salle
vor 7 Monaten
Geneve, Schweiz Smok'ed Geneva Vollzeit**Offre d'Emploi : Coureurs et Commis de Salle chez SMOK'ED Geneva** SMOK'ED Geneva, un restaurant dynamique situé au cœur de Genève, recherche des jeunes passionnés de moins de 18 ans pour rejoindre notre équipe en tant que coureurs et commis de salle. **Description du Poste**: En tant que coureur chez SMOK'ED Geneva, votre rôle principal sera...
-
Director, Digital Systems
vor 7 Monaten
Geneve, Schweiz LHH VollzeitFor one of our clients in Geneva, we are recruiting a Director, Digital Systems who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you! **Responsibilities**: As a Director, Digital Systems you are in charge of...
-
Sales Associate Rtw
vor 7 Monaten
Geneve, Schweiz GiGroup VollzeitFor our important client, Italian Luxury Fashion Company, we are looking for: Sales Associate RTW - Geneva For our Client's boutique in Geneva, we are looking for someone responsible for excellent customer care and service quality to make every customer feel welcomed and cherished on an exclusive level. DUTIES AND RESPONSIBILITIES - Achieve and exceed...