Account Manager

vor 6 Monaten

Zurich, Schweiz Smeetz Vollzeit

At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.

We are a fast-growing SaaS startup, and we're looking for an** Account Manager** to join our dynamic team. This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our account management operations.

To be successful in this role, you should have hands-on experience with tech B2B customers and have a creative and resilient mindset to be able to turn customer problems into solutions.

**The key responsibility of the Account Manager is to handle projects from A to Z, whether during the onboarding phase or any project development at a later stage in the life of the customer.**

**Responsibilities**:
**1) Onboard new customers / Project management**
- Organise kick-off meetings with new customers
- Own the product roadmap and collaborate with the product team to deliver custom developments on time
- Manage onboarding sessions and training material
- Keep customers engaged and respect project deadlines
- Visit customers at their location for the sales launch

**2) Nurture the relationship with active customers**
- Organise Executive Business Reviews every 6 months with tier-I customers
- Do regular check-in calls with all customers
- Analyse customers’ performance to identify product misuse and upselling opportunities
- Implement new features smoothly
- Monitor subscriptions renewals and contract expiries

**3) Be a product ambassador**
- Partner closely with other cross-functional teams to translate business needs and product requirements into new solutions for customers
- Stay updated on the latest product developments

**Requirements**:
**Mandatory requirements**:

- Excellent command of **German** and **English** (French is an asset)
- **Tech-savvy** and **2+ years** of experience as an account manager or project manager for a **B2B Saas**:

- Strong communication skills
- Travelling is required to visit customers / visit Smeetz locations (average of 30%)
- Work permit in Switzerland or Swiss citizenship

**Requirements**:

- Experience working with HubSpot and Jira
- Previous experience at a **tech scale-up company** is highly preferred
- Previous experience with **project management** is highly preferred
- You have "glass is half full" mindset, approaching challenges and opportunities with optimism and a solution-oriented perspective
- You have the ability of building strong relationships with clients and understanding their unique business requirements. Your ability to establish trust and rapport with customers is crucial for success in this role.
- You are a dynamic and proactive professional who takes initiative and thrives in a fast-paced startup environment. You are able to work autonomously while also contributing to successful teamwork and collaboration.
- You are highly stress-resistant and have the ability to handle pressure.
- You have a higher education degree

**Benefits**
- You will have the opportunity to take part in a fast growing scale-up, make a difference and manage your time and priorities.
- You will work in a highly performance-driven environment.
- You will be part of team building activities.
- We encourage personal development in an environment based on trust.
- Your successes will be recognized and rewarded with increased earning potential and ownership responsibilities.
- Through this position, you will have the opportunity to grow in an international environment.

If you're looking to join a scale-up where you can make a significant impact, we'd love to hear from you. Please submit your resume and a brief cover letter detailing why you believe you're the right fit for this role.

  • Regional Sales Manager, Dach

    vor 6 Monaten

    Zurich, Schweiz Radware Bot Manager Vollzeit

    Regional Sales Manager, DACH - Switzerland - (2400003D) Regional Sales Manager, DACH - Switzerland Radware is looking for a Regional Sales Manager in DACH to engage Radware within key Enterprise industries. To define and represent the enhanced Radware proposition to defined players in this market segment and to aggressively grow Radware’s market share...

  • Junior Account Manager

    vor 6 Monaten

    Zurich, Schweiz FE fundinfo Vollzeit

    **FE fundinfo** is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting for a Junior Account Manager to join our team in a flexible hybrid capacity working from London. Join our dynamic commercial...

  • Technical Account Manager

    vor 6 Monaten

    Zurich, Schweiz Brookwood Recruitment Vollzeit

    **Job Title** Technical Account Manager - German Speaking **_Audio-visual integration and design experience_** **Place of work** Home working and regular travel to clients **Salary **110,000 - 130,000 SEK Company Car, Laptop, Phone plus many core benefits Brookwood are working exclusively with this leader manufacturer of Audio-Visual products. Are you...

  • Major Account Manager

    vor 6 Monaten

    Zurich, Schweiz Fortinet Vollzeit

    **Major Accounts Manager** In this key role, you will manage and drive direct sales engagements into a set of Named Accounts including Fortune 1000 accounts and strategic partners. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive...

  • Account Manager

    vor 6 Monaten

    Zurich, Schweiz Beekeeper Vollzeit

    The **Account Manager** is equal parts relationship management, sales, and client satisfaction. You will be responsible for owning a portfolio of accounts, executing renewals contracts, and upsell opportunities. We believe that keeping our existing customers is equally as important as acquiring new ones. This role will manage an assigned set of customers...

  • Account Development Manager

    vor 6 Monaten

    Zurich, Schweiz Eriks Vollzeit

    Maagtechnic ist ein spezialisierter Industriedienstleister. Als Teil der ERIKS-Gruppe bieten wir eine breite Palette an technischen Produkten, massgeschneiderten Lösungen sowie Co-Engineering und zugehörigen Services an. Wir unterstützen Kund*innen in verschiedenen Industriesegmenten dabei, die Leistungen ihrer Produkte zu verbessern und ihre...

  • Account Manager

    vor 6 Monaten

    Zurich, Schweiz Havas Group Vollzeit

    Hybrid Agency: Havas Media Job Description Summary: Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Ageny and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client...

  • Account Manager Bei Build Group

    vor 6 Monaten

    Zurich, Schweiz Build Group B.V. Vollzeit

    Stellenausschreibung: Account Manager Badezimmer Ort: Zürich, Schweiz Bist du ein leidenschaftlicher und ergebnisorientierter Account Manager, der bereit ist, den nächsten Schritt in seiner Karriere zu machen? Build Group, ein führendes Unternehmen im Bereich Luxusrenovierungen, sucht einen engagierten Account Manager, um unser Team zu verstärken....

  • Strategic Account Manager

    vor 6 Monaten

    Zurich, Schweiz Qlik Vollzeit

    **What makes us Qlik**?** A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...

  • Oem Account Manager

    vor 6 Monaten

    Zurich, Schweiz ABB Vollzeit

    **OEM Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Inside Regional Account Manager

    vor 6 Monaten

    Zurich, Schweiz Fortinet Vollzeit

    **Internal Regional Account Manager - Switzerland** In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and...

  • Account Manager

    vor 6 Monaten

    Zurich, Schweiz PIMCO Vollzeit

    PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the...

  • Account Manager

    vor 6 Monaten

    Zurich, Schweiz PIMCO Vollzeit

    PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the...

  • Account Manager

    vor 6 Monaten

    Zurich, Schweiz Thermo Fisher Scientific Vollzeit

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories,...

  • Enterprise Account Manager

    vor 7 Monaten

    Zurich, Schweiz AWS EMEA SARL (Switzerland Branch) Vollzeit

    Experience as a quota carrying technology field sales individual, or business development professional - Experience increasing technology adoption and creating long term transformational account strategies - Experience working with and presenting to C-level executives, IT, and other lines of business - Demonstrated success in identifying, developing,...

  • Corporate Account Manager

    vor 6 Monaten

    Zurich, Schweiz IGEL Technology Vollzeit

    **THE COMPANY Work is now defined by what we do, not where we go. The widely distributed workforce is here to stay. IGEL allows workers to thrive, regardless of the environment, while organizations retain full management, control, and security of user endpoints. IGEL secures and simplifies digital workspaces in healthcare, finance, retail, higher education,...

  • Key Account Manager

    vor 6 Monaten

    Zurich, Schweiz Network Selection AG Vollzeit

    Karrierechance als Key Account Manager Unsere Mandantin ist ist führend in hochwertigem Arbeitsschutz und bietet spezialisierte Lösungen für Asbestschutz, Entsorgung und Sanierung. Das Unternehmen strebt danach, die Sicherheit ihrer Kunden zu gewährleisten und das Sortiment nebst der Baubranche auch in neue Branchen auszudehnen. Aufgaben **️Ihre...

  • Key Account Manager

    vor 6 Monaten

    Zurich, Schweiz cablex AG Vollzeit

    cablex baut und unterhält hochleistungsfähige ICT- und Netzinfrastruktur-Lösungen. Engagierte Mitarbeitende finden bei cablex interessante Herausforderungen in einem dynamischen Umfeld. Mit deinem Fachwissen und Engagement leistest du einen wesentlichen Beitrag, damit unsere Infrastrukturlösungen heutige und zukünftige Marktbedürfnisse erfüllen. Zur...

  • Junior Account Manager Mit Französischkenntnissen

    vor 3 Monaten

    Zurich, Schweiz ROCKEN Vollzeit

    **Lohn - 70'000 - 85'000**:** ROCKEN®** hat eine webbasierte Online - Plattform zur Jobsuche und Talentgewinnung entwickelt, die den Bewerbungsprozess digitalisiert und die Unternehmung dabei unterstützt, Talente am Markt rasch zu erkennen und langfristig für sich zu gewinnen. In der technologischen Entwicklung sowie bei der Erbringung unserer...

  • Account Manager

    vor 6 Monaten

    Zurich, Schweiz Orange Cyberdefense Vollzeit

    **Some highlights**: - Being part of an international company yet with local presence - Build a safer digital society together with us **Working as an Account Manager**: We are the leading cybersecurity provider. We offer our customers consulting, solutions and managed security services. Specifically, with our Managed Detection & Response and Threat...