Customer Service Representative

vor 2 Monaten


Opfikon, Schweiz ROCKEN Vollzeit

**Lohn - 80'000 - 95'000**:
Diese ROCKEN Partnering gehört zur Metall Zug Gruppe. Ob Geschirrspüler, thermische Geräte, Kaffeemaschinen oder medizinische Hygiene-, Pflegesysteme oder Sicherheitssystem, diese Unternehmung bietet den Partnern aus der Tourismusbranche, Gastronomie, Hotellerie, Spitälern oder Heime alles aus einer Hand. Bekannte Premium-Marken zählen zum Sortiment. Handel, Projektgeschäft, sowie Dienstleistungen des Kundendienstes (Service, Wartungen) sowie digitale Services zählen zu ihren Stärken.

**Deine Rolle**:
Für unseren Rocken Partner suchen wir eine*n **Customer Service Representative (m/w/d**)**

**Deine Verantwortung**:

- Bearbeitung von Kundenanfragen und -aufträgen per Telefon und E-Mail in **Deutsch und Französisch**:

- ** Betreuung **und **Beratung **unserer Kunden in allen Fragen rund um unsere Produkte und Dienstleistungen
- Erstellung und Nachverfolgung von **Angeboten **und **Aufträgen**:

- Koordination und Organisation der **Disposition **bei personellen Engpässen
- Pflege und Aktualisierung von Kundenstammdaten im **ERP-System**:

- Enge Zusammenarbeit mit den Abteilungen Vertrieb, Logistik und Produktion
- Unterstützung bei der Optimierung interner Prozesse im Kundenservice

**Deine Skills**:

- Abgeschlossene **kaufmännische **Grundausbildung**:

- ** Mehrjährige Berufserfahrung** im **Kundendienst **oder **Customer Service**:

- ** Fliessende Deutschkenntnisse** und **gute **Französischkenntnisse (mind. B2)**:

- Ausgeprägte **Kunden**:

- und **Serviceorientierung**:

- Gute Kommunikations
- und Organisationsfähigkeiten
- Sicherer Umgang mit den MS-Office-Anwendungen
- Teamfähigkeit, Flexibilität und eine selbstständige Arbeitsweise

**Benefits**:

- ** Gute Verkehrsanbindung und Erreichbarkeit**:

- ** Zahlreiche Mitarbeiterevents**:

- ** Attraktive Weiterbildungs
- und Entwicklungsmöglichkeiten**:

- ** Interessante und abwechslungsreiche Tätigkeiten/Projekte**:

- ** Eingespieltes und dynamisches Team**:

- **Offene Unternehmenskultur**:

- ** Familienfreundliche Anstellungsbedingungen, Kinderbetreuung**

**ROCKEN Jobs**:
**Profil erstellen**:
2 - 5 years



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