Customer Service Representative
vor 2 Monaten
**Lohn - 80'000 - 95'000**:
Diese ROCKEN Partnering gehört zur Metall Zug Gruppe. Ob Geschirrspüler, thermische Geräte, Kaffeemaschinen oder medizinische Hygiene-, Pflegesysteme oder Sicherheitssystem, diese Unternehmung bietet den Partnern aus der Tourismusbranche, Gastronomie, Hotellerie, Spitälern oder Heime alles aus einer Hand. Bekannte Premium-Marken zählen zum Sortiment. Handel, Projektgeschäft, sowie Dienstleistungen des Kundendienstes (Service, Wartungen) sowie digitale Services zählen zu ihren Stärken.
**Deine Rolle**:
Für unseren Rocken Partner suchen wir eine*n **Customer Service Representative (m/w/d**)**
**Deine Verantwortung**:
- Bearbeitung von Kundenanfragen und -aufträgen per Telefon und E-Mail in **Deutsch und Französisch**:
- ** Betreuung **und **Beratung **unserer Kunden in allen Fragen rund um unsere Produkte und Dienstleistungen
- Erstellung und Nachverfolgung von **Angeboten **und **Aufträgen**:
- Koordination und Organisation der **Disposition **bei personellen Engpässen
- Pflege und Aktualisierung von Kundenstammdaten im **ERP-System**:
- Enge Zusammenarbeit mit den Abteilungen Vertrieb, Logistik und Produktion
- Unterstützung bei der Optimierung interner Prozesse im Kundenservice
**Deine Skills**:
- Abgeschlossene **kaufmännische **Grundausbildung**:
- ** Mehrjährige Berufserfahrung** im **Kundendienst **oder **Customer Service**:
- ** Fliessende Deutschkenntnisse** und **gute **Französischkenntnisse (mind. B2)**:
- Ausgeprägte **Kunden**:
- und **Serviceorientierung**:
- Gute Kommunikations
- und Organisationsfähigkeiten
- Sicherer Umgang mit den MS-Office-Anwendungen
- Teamfähigkeit, Flexibilität und eine selbstständige Arbeitsweise
**Benefits**:
- ** Gute Verkehrsanbindung und Erreichbarkeit**:
- ** Zahlreiche Mitarbeiterevents**:
- ** Attraktive Weiterbildungs
- und Entwicklungsmöglichkeiten**:
- ** Interessante und abwechslungsreiche Tätigkeiten/Projekte**:
- ** Eingespieltes und dynamisches Team**:
- **Offene Unternehmenskultur**:
- ** Familienfreundliche Anstellungsbedingungen, Kinderbetreuung**
**ROCKEN Jobs**:
**Profil erstellen**:
2 - 5 years
-
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