Customer Service Assistant 50%

vor 17 Stunden

Schweiz Memo international Vollzeit

**Customer Service Assistant 50% / Geneva based **/ **Starting asap**:
You are passionate about aesthetics, fragrances and storytelling?

You are environmentally friendly and concerned by ecological issues and want to respond in an innovative way? Are you interested in eco-design?

You want to see your ideas happen within an in-house Creative Department? Do you like to show your artistic touch on social media and feel at home in the digital world? Do you want to join an innovative and fast-growing LUXURY company based in an international city where you can find a true balance between career, people, culture and nature? This is your opportunity

**MEMO INTERNATIONAL** is a family fragrance group established in 2007 with a portfolio of 3 brands **Memo Paris, Floraiku Paris **and** Hermetica Paris**. We’re a company that genuinely cares about our people, our products, our clients, and the environment. **High energy, creativity** and an **entrepreneurial spirit** are essential qualities that animate every member of our team every day. If you have great eye, the ability to capture and highlight products and a quick learning pace, we want you on our team

We are looking for a** Customer Service Assistant 50% **with dynamism and team spirit to grow with us.

**Mission and responsibilities**:

- Manage customer orders from receipt to invoicing in connection with the logistics platform (enters orders into ERP, invoicing, establishment, and control of the document bundle for export), BtoB account opening process
- Coordinate preparations and track shipments
- Follow up clients’ requests
- Permanently liaise with customers and Sales Team
- Support Logistic Manager
- Adaptable and quickly operational, very comfortable with ERP
- Resistant to stress, you are able to manage several files at once and like to be solicited.
- Motivated, independent, dynamic, and rigorous, and have strong organizational and excellent communication skills.
- English and French -other languages are a plus.

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