Front Office Manager
vor 2 Wochen
Bonjour,
Nous recrutons 1 Senior Front Office Manager (h/f) pour un Hôtel Restaurant 4* situé en Suisse.
Établissement haut de gamme d'environ 120 chambres
2 restaurants type Brasserie de Luxe + Lounge + 1 Bar
Service conférence, banquets, évènementiels
Descriptif du poste : responsable d'une équipe de réception, vous définirez et réaliserez les plannings de travail dans le but d'anticiper et servir les besoins de nos clients.
Vous serez responsable de l'accueil client et leurs départs, du processus lié aux réservations de chambres, du lien avec les différentes plateformes de réservations et de faire connaître le plus possible notre établissement auprès des professionnels du tourisme.
Votre esprit commercial vous permet d'établir des stratégies de vente pour optimiser le taux d'occupation et augmenter les résultats liés au chiffre d'affaires de l'hébergement. Vous participerez à l'élaboration de la politique tarifaire de l'hôtel pour la vente de nos différents produits.
Votre leadership, votre savoir-être ainsi que votre succès dans une même fonction permettent de fidéliser nos prestigieux clients, d'optimiser la satisfaction clientèle et la qualité des services.
Profil : expérience confirmée en management d'équipe requise
Un diplôme d'école supérieure en hôtellerie est demandé
Excellentes connaissances en informatique demandée et l'utilisation de Fidelio est un atout supplémentaire.
Conditions : Contrat : CDI
Salaire : suivant le profil
Ce poste répond directement à la direction générale.
Type d'emploi : Temps plein
Salaire : à partir de CHF72'000.00 par an
Programmation:
- Travail en journée
- Travail en matinée
- Travail en soirée
Lieu du poste : Un seul lieu de travail
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