Public Information Assistant

vor 1 Woche

Geneve, Schweiz United Nations Vollzeit

This position is located in the Communications and Public Mobilization Section / External Outreach Service (EOS) of the Office of the High Commissioner for Human Rights (OHCHR) in Geneva. The incumbent reports to the Head of the Web Unit.

**Responsibilities**:
Within delegated authority, the Public Information Assistant (Web Assistant) will be responsible for the following duties:
Web content management and user services:

- Acts as primary point of contact for OHCHR websites and provides web helpdesk services.
- Creates, updates, and deletes web contents based on users' requests. Controls information quality using information lifecycle parameters and business workflow.
- Responds to inquiries on web contents. Identifies and solves web contents-related errors and problems.
- Monitors and maintains the OHCHR web contents, including the information on the UN Human Rights mechanisms, operations and activities; OHCHR organizational entities and services; databases, systems and forms used by OHCHR staff members and web user communities.
- Monitors the validity of the OHCHR web for internal and external links, copyrights and all other issues stated in the UN web guidelines.
- Assists in the creation and maintenance of web content in the six official working Languages. Prepares instructions to the translators as required.

Development and administration of OHCHR Websites:

- Develops and maintains a functional, operational and technical web expertise.
- Administers the OHCHR websites by managing users and user accounts.

Update of content databases:

- Loads and classifies OHCHR documents in the relevant database in the six U.N. official languages. Checks the documents daily list available on the Optical Disk System and updates the OHCHR database accordingly.
- Loads and classifies OHCHR news in English, French and Spanish in the news database. Works closely with the OHCHR communications section and the Department of Public Information.

Documentation and user training.
- Assists in the preparation of standardized documentation and procedures relating to the OHCHR web practices.
- Keeps abreast of the latest developments in the field of web, knowledge management and information technology.
- Provides training for OHCHR web users.

Competencies

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education
High school diploma or Specialized WEB design certificate is required.

Work Experience
A minimum of five years of relevant and progressively responsible technical experience in WEB design and information management is required.

Out of the five years, at least three years of experience working with SharePoint and Drupal content management systems (CMS) is desirable.

Experience working with MemoQ translation tool is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English and French are required. Knowledge of another official United Nations language is an advantage.

Assessment

Special Notice

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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