Front Desk Agent

vor 3 Monaten

Geneve, Schweiz Marriott International, Inc Vollzeit

**Job Number** 24058325

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Front Desk Manager

    vor 4 Monaten

    Geneve, Schweiz Hotel Metropole Geneve Vollzeit

    Empfang / Rezeption Fondé en 1854, l’**Hôtel Métropole Genève** est le seul Palace genevois de la rive gauche. Situé au pied de la vieille ville, face au lac et bordant la légendaire rue du Rhône, cet établissement historique classé « 5 étoiles Supérieur » offre 127 chambres et suites luxueuses. De vastes espaces de réception ainsi que...

  • Airport Services Agent

    vor 3 Monaten

    Geneve, Schweiz Qatar Airways Vollzeit

    We are currently recruiting for Airport Services Agent in Geneva. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security...

  • Assistant Front Office Manager

    vor 4 Monaten

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24042491 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Head Cash Desk

    vor 4 Monaten

    Geneve, Schweiz Finders SA Vollzeit

    **Client**: A banking employer of choice on the Geneva market. A well-established, leading brand who offer bespoke private banking services to their ultra-high net worth clientele, as well as a most warm, collegial and human working atmosphere for their employees. With a low staff turn over, they are a serious employer, who provide excellent working...

  • Front Office Agent

    vor 4 Monaten

    Geneve, Schweiz Crowne Plaza Hotels & Resorts Vollzeit

    About us At Crowne Plaza® Hotels & Resorts, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn. Crowne Plaza Geneva is always looking for people who consistently excel in their role and are committed to providing an exceptional stay to...

  • Front Office Agent

    vor 4 Monaten

    Geneve, Schweiz Crowne Plaza Hotels & Resorts Vollzeit

    About us At Crowne Plaza® Hotels & Resorts, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn. Crowne Plaza Geneva is always looking for people who consistently excel in their role and are committed to providing an exceptional stay to...

  • Clerk-front Desk

    vor 4 Monaten

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Numéro de l'Emploi** 24028459 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Geneva Marriott Hotel, 1 Chemin Du Ruisseau, Geneva, Switzerland, Switzerland AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Traiter toutes les entrées...

  • Front Desk Agent

    vor 3 Monaten

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 23093804 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...

  • Agent de Réservations

    vor 4 Monaten

    Geneve, Schweiz Hôtel Président Vollzeit

    Reservierung **Hôtel Président recrute...** **Agent de Réservations** **DESCRIPTIF DE L'OFFRE** Au bénéfice de 2 années d'expérience au sein d'un service Réservations dans un hôtel de luxe et/ou 5 années d'expérience en Front Office, vous maîtrisez parfaitement le français et l´anglais (autres langues un atout) ainsi que les logiciels...

  • Lead Data Scientist

    vor 4 Monaten

    Geneve, Schweiz Trafigura Vollzeit

    **Main Purpose**: **Knowledge Skills and Abilities, Key Responsibilities**: - Experience of working in a commercial oil trading environment. - Development of forecasting models. - Machine Learning & Deep Learning methods. - Multivariate statistics. - Strong Python and SQL coding skills with good understanding of software engineering best practices. -...

  • Réceptionniste (H/F)

    vor 3 Monaten

    Geneve, Schweiz Interiman Vollzeit

    **INTRODUCTION**: For one of our client, an multinational company based in Geneva, we are looking for: **a receptionist** Available for a **temporary mission** at **100%** **DESCRIPTION DE LA MISSION**: **RECEPTION** - Greet, register and announce visitors to their sponsor in a timely manner. - Anticipate visitor needs proactively. Invite them to leave...

  • Lead Data Scientist

    vor 4 Monaten

    Geneve, Schweiz Trafigura Vollzeit

    Trafigura Geneva, SwitzerlandPosted 2 hours ago Permanent Competitive **Main Purpose**: **Knowledge Skills and Abilities, Key Responsibilities**: - Experience of working in a commercial oil trading environment. - Development of forecasting models. - Machine Learning & Deep Learning methods. - Multivariate statistics. - Strong Python and SQL coding skills...

  • Concierge

    vor 3 Monaten

    Geneve, Schweiz Air Canada Vollzeit

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The primary focus and responsibilities of the Air Canada Concierge Agent is to provide personalized...

  • Working Student

    vor 4 Monaten

    Geneve, Schweiz Boston Consulting Group Vollzeit

    WHAT YOU'LL DO - Welcome clients and guests at the front desk and provide outstanding hospitality services during their stay in our visitor facilities - Support the organization of in-house events - Manage our room booking system and support the planning of meetings - Answering and forwarding incoming phone calls - Maintain a constant level of tidiness and...

  • Distillates Trader

    vor 4 Monaten

    Geneve, Schweiz TotalEnergies Vollzeit

    **Pays** Suisse **Lieu** Switzerland **Lieu de travail** GENEVE-WTC1(CHE) **Société employeur** TOTSA TotalEnergies Trading SA **Domaine** Achats **Type de contrat** CDI **Expérience** Minimum 6 ans - More than 5 years of experience in trading and relevant previous work as Front Officer in similar company as TOTSA mastering imports from the...

  • Geneva Commodity Trading Graduate Programme

    vor 4 Monaten

    Geneve, Schweiz Trafigura Vollzeit

    **Main Purpose**: Our two year graduate development programme is designed to provide you with a structured series of rotations across our core trading business, in areas such as Deals Desk, Operations, Trade Finance and Analysis. You will have the opportunity to complete three 8 month rotations, all based in Geneva, ensuring a comprehensive understanding of...

  • Lead Data Scientist

    vor 4 Monaten

    Geneve, Schweiz Trafigura Vollzeit

    Main Purpose: Knowledge Skills and Abilities, Key Responsibilities: The following Knowledge, Skills and Abilities are necessary for this role: - Experience working as a data scientist, quant, research analyst, or trader in the commodities industry.- A Master or PhD in Applied Mathematics/Statistics, Computer Science, Operations Research, Mathematical Finance...

  • Lead Data Scientist

    vor 4 Monaten

    Geneve, Schweiz Trafigura Vollzeit

    **Main Purpose**: **Knowledge Skills and Abilities, Key Responsibilities**: **The following Knowledge, Skills and Abilities are necessary for this role**: - Experience working as a data scientist, quant, research analyst, or trader in the commodities industry. - A Master or PhD in Applied Mathematics/Statistics, Computer Science, Operations Research,...

  • Geneva Commodity Trading Graduate Programme

    vor 3 Monaten

    Geneve, Schweiz Trafigura Vollzeit

    Trafigura Geneva, SwitzerlandPosted 19 hours ago Permanent Competitive **Main Purpose**: Our two year graduate development programme is designed to provide you with a structured series of rotations across our core trading business, in areas such as Deals Desk, Operations, Trade Finance and Analysis. - You will have the opportunity to complete three 8 month...

  • Receptionist / Beauty Concierge

    vor 3 Monaten

    Geneve, Schweiz L.RAPHAEL Genève Vollzeit

    **Receptionist / Beauty Concierge** For our Temple of Beauty ideally located in the center of Geneva, we are looking for a bilingual English/French Beauty Concierge to join our team in our Reception. **Position Overview**: We are seeking a dynamic individual to join our team at the reception as Beauty Concierge. This position combines responsibilities in...