Aktuelle Jobs im Zusammenhang mit Fbo Customer Service Representative - Geneve - Hawker Pacific
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Fbo Customer Service Representative
vor 3 Wochen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
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Fbo Customer Service Representative
vor 2 Wochen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
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Fbo Customer Service Representative
vor 2 Wochen
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Fbo Customer Service Representative
Vor 7 Tagen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
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Fbo Customer Service Representative
vor 2 Wochen
Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
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Fbo Customer Service Representative
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Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
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Fbo Sales Manager Emea
vor 3 Wochen
Geneve, Schweiz Hawker Pacific VollzeitDescription/Tasks: - Full accountability for achieving sales objectives for FBO in the region - Representing all Jet Aviation sites in front of customers and new customer groups - Managing the client relationship through the full sales cycle and supporting the client with any questions thereafter - Build-up of network of decision-makers, partners,...
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Fbo Sales Manager Emea
vor 3 Wochen
Geneve, Schweiz Jet Aviation AG VollzeitThis position is responsible for developing and increasing FBO sales revenues in the EMEA & APAC Region. As FBO Sales Manager you will be responsible for a defined territory and promote Jet Aviation Services within the Jet Aviation FBO network. You will be responsible to quickly understand the relevant players in your territory, build up a relationship with...
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Supervisor Customer Service
vor 1 Woche
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
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Supervisor Customer Service
vor 4 Wochen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
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Supervisor Customer Service
vor 4 Wochen
Geneve, Schweiz Jet Aviation AG VollzeitThe Supervisor Customer Service is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. Description/Tasks: **General**: - Provide leadership and direction for world-class uncompromising service. Must be able to lead by example and set standards for all...
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Supervisor Customer Service
vor 1 Woche
Geneve, Schweiz Jet Aviation AG VollzeitThe Supervisor Customer Service is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: **General** - Provide leadership and direction for world-class uncompromising service. Must be able to lead by example and set standards for all functional...
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Customer Service Ambassador
Vor 5 Tagen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
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Customer Service Representative
vor 3 Wochen
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Customer Service Representative Switzerland
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Geneve, Schweiz Novartis Vollzeit**AAA Statement** **Advanced Accelerator Applications, a Novartis company, is an innovative medicines company focused on the development of products for targeted radioligand therapy and precision radioligand imaging. We are committed to transforming patients’ lives by leading innovation in nuclear medicine.** **AAA offers professionals the opportunity to...
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Customer Service Representative
vor 4 Wochen
Geneve, Schweiz Start emploi VollzeitFor one of our clients, an international company, we are looking for a **Customer Service Representative** **Mission**: Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and...
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Customer Service Representative
vor 2 Wochen
Geneve, Schweiz Start emploi VollzeitFor one of our clients, an international company, we are looking for a **Customer Service Representative** **Mission**: Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and...
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Customer Service Representative Italian and English
vor 4 Wochen
Geneve, Schweiz Interiman Vollzeit**INTRODUCTION**: For one of our clients, an American company active in biology/medicine and based in Geneva, we are looking for a: **Customer Service Representative with Italian 100%** to start ASAP for a long-term temporary contract **DESCRIPTION DE LA MISSION**: - Manage incoming calls coming from Italy, - Deal with order processing through Oracle, -...
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Customer Service Ambassador
Vor 3 Tagen
Geneve, Schweiz Jet Aviation AG VollzeitThe Ambassador / Customer Service Representative is dedicated to support the FBO’s 5-star customer service provided to our customers, visitors, and business acquaintances by performing the following duties: - Description/Tasks: - Welcome - Meet & Greet the Customers (Passengers and Crews), visitors and business acquaintances, assist them into the VIP...
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Fbo Ramp Agent
vor 4 Wochen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
Fbo Customer Service Representative
vor 1 Monat
Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
In order to reinforce the FBO team in Geneva we are currently recruiting for an
**FBO Customer Service Representative (Hourly contract - maximum 100 hours per month)**
The Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures.
Description/Task:
- Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet parking, passengers and crew transportation, and delivery of luggage from/to aircraft, and all the handling tasks related etc;
- Supports supervisors/team leaders as required;
- Greet customers in a welcoming, friendly and respectful manner - make the customer feel at home;
- Increase customer satisfaction by understanding needs and responding quickly to them;
- Provide a positive and professional first impression by exhibiting the proper demeanour, organization, and service level to arriving and departing guests;
- Fully adhere to all Jet Aviation and airport policies and all applicable laws and regulations without alienating customers;
- Adhere to the company standards of excellence for exceptional customer service, grooming and dress code;
- Assists flight crews and customers with arrangements for hotels, ground transportation, catering, customs and other miscellaneous vendor service requirements;
- Properly maintain FBO facilities;- Responsible for flight preparation, reservations and dealing with handling requests;
- Solicit the sale of new or additional services;
- Ensure that all services provided are properly recorded in FBO1 for proper billing;
- Refer complaints of service failures to the FBO supervisor/team leader for investigation;
- Adhere to the company, SMS/Reporting system;
- Other duties as required.
Qualification/Experience:
- General education degree required, aviation experience and background is an advantage;
- Industry (aviation and/or hospitality) related work experience;
- Valid driver’s license (B mandatory);
- Good command of written and spoken French and English, other languages are a plus;
- Effective interpersonal and communication skills with customers, supervisors, and peers;
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
- Readiness to work under shifts (irregular hours).
