Customer Service Representative
vor 3 Wochen
For one of our clients, an international company, we are looking for a
**Customer Service Representative**
**Mission**:
Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and archives transactional records, supplies product information, both internally and externally, such as requests for merchandise, claims for lost or damaged goods, incorrect billing and unsatisfactory services rendered, etc.
The incumbent will provide full support on specific projects and/or complete reports regarding order book. He/she will work proactively to provide feedback, identify areas of improvement and business opportunities
The incumbent is responsible to maintain excellent and sustainable Business relationship with Distributors.
**Responsibilities include**:
- Managing Customers Orders from the purchase order receipt to its analysis, booking, monitoring, shipment tracking till delivery, invoicing, crediting and returns.
- Following up and monitoring on a day-to-day basis his or her Back-Orders and Open-order
- Handling Customers Complaints, working closely with our Quality Department and ensuring that each complaint be handled and managed in a timely manner.
- Provide any necessary export documentation for special country requirements, such as but not limited to Certificate of compliance, Export declaration, Certificate of origin.
- Manage Order release, picking, packing and deliveries with the Third Party providers (3PL) and internal Distribution & logistic teams.
- Providing proactive, highly professional, and efficient communication and support on any queries related to Company activities and liaising with any other Department the ensure request completion.
- Follow-up on Regulatory requirements and approvals with regulatory team
- Coordinate special product needs and requirements with Supply Chain Team.
- Participate in records keeping, archiving, and transactional audits
- Adheres to and follows Company policies and procedures and applies function related SOX requirements and use tools such as Agile and Oracle.
- English, French + ideally a third language (Spanish/Arabic)
-
Fbo Customer Service Representative
vor 2 Wochen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Fbo Customer Service Representative
vor 1 Tag
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Customer Service Representative
vor 2 Wochen
Geneve, Schweiz One Placement VollzeitSecteur: - Administration - Comptabilité / Industrie - Horlogerie- Poste: - Customer Service Representative (H/F)- Région: - Genève- Localité: - Genève- Type: - Emploi Fixe- Date de parution: - Publié il y a 21 heures- Date début: - Dès que possible- Customer Service Representative (H/F)Depuis 2002, **One Placement SA** est une agence de recrutement...
-
Fbo Customer Service Representative
vor 4 Wochen
Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
-
Fbo Customer Service Representative
vor 1 Tag
Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
-
Customer Service Representative
vor 1 Tag
Geneve, Schweiz Start emploi VollzeitFor one of our clients, an international company, we are looking for a **Customer Service Representative** **Mission**: Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and...
-
Fbo Customer Service Representative
vor 3 Wochen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Customer Service Representative Italian and English
vor 2 Wochen
Geneve, Schweiz Interiman Vollzeit**INTRODUCTION**: For one of our clients, an American company active in biology/medicine and based in Geneva, we are looking for a: **Customer Service Representative with Italian 100%** to start ASAP for a long-term temporary contract **DESCRIPTION DE LA MISSION**: - Manage incoming calls coming from Italy, - Deal with order processing through Oracle, -...
-
Fbo Customer Service Representative
Vor 2 Tagen
Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
-
Customer Service Representative
vor 2 Wochen
Geneve, Schweiz Herold Fahrzeugvermietung AG Vollzeit**Customer Service Representative - Genève Airport - 50-70%**: Zürich Le Groupe Emil Frey - une entreprise familiale - est l'un des leaders de la branche automobiles et est synonyme de qualité, de tradition, d'innovation et d'oreientation client. La mobilité de nos clients est assurée par un grand réseau de garages, par des importateurs de marques...
-
Customer Service Representative
vor 2 Wochen
Geneve, Schweiz Herold Fahrzeugvermietung AG Vollzeit**Customer Service Representative - Geneva City - 60-80%**: Zürich Le Groupe Emil Frey - une entreprise familiale - est l'un des leaders de la branche automobiles et est synonyme de qualité, de tradition, d'innovation et d'oreientation client. La mobilité de nos clients est assurée par un grand réseau de garages, par des importateurs de marques...
-
Customer Service Representative Fr/all
vor 3 Wochen
Geneve, Schweiz Interiman Vollzeit**INTRODUCTION**: Pour l'un de nos clients, une prestigieuse maison d'horlogerie de luxe basée à **Genève**, nous sommes à la recherche d'un: **Customer Service Representative FR/ALL** *** Poste fixe à 100% **DESCRIPTION DE LA MISSION**: - Réception et saisie de commandes clients de fournitures horlogères pour nos boutiques et revendeurs - Envoi...
-
Impiegato Customer Service
vor 2 Wochen
Geneve, Schweiz Point Service VollzeitPer nostra Azienda cliente attiva nel settore dei trasporti internazionali ricerchiamo un/a **IMPIEGATO/A CUSTOMER SERVICE E ACQUISIZIONE**. La risorsa gestisce il rapporto con il cliente, in stretta collaborazione con il Reparto Operativo. Nello specifico si occuperà di: - Assistenza Clienti; - Supervisionare l'attività ed analizzare i processi; -...
-
Customer Service Representative M/w à 100%
vor 2 Wochen
Geneve, Schweiz OK JOB VollzeitPour le compte de notre client, nous recherchons **Customer Service Representative 100%** - Enregistrement, suivi, préparation d'expédition et facturation des commandes après avoir fait la revue du contrat et la vérification de la solvabilité du client - Suivi du paiement des factures, avec rappel de 1er niveau pour les clients retardataires -...
-
Head of Customer Service Mid-market F/m/d
Vor 2 Tagen
Geneve, Schweiz JobCloud AG VollzeitWe are seeking a passionate Head of Customer Service w/m/d to lead our team of 7 customer service representatives in delivering exceptional service to our customers (medium-sized companies). You ensure long-term customer satisfaction and success for the company, by meeting the customers' needs and actively improving their return on investment. If you have...
-
Customer Care Representative
vor 1 Tag
Geneve, Schweiz Qatar National Bank VollzeitRole Summary The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group. Role Description - Perform...
-
Director, Rlt Customer Service
vor 3 Wochen
Geneve, Schweiz Novartis Vollzeit**AAA Statement** **Advanced Accelerator Applications, a Novartis company, is an innovative medicines company focused on the development of products for targeted radioligand therapy and precision radioligand imaging. We are committed to transforming patients’ lives by leading innovation in nuclear medicine.** **AAA offers professionals the opportunity to...
-
Customer Service Ambassador
vor 3 Wochen
Geneve, Schweiz Jet Aviation AG VollzeitThe Ambassador / Customer Service Representative is dedicated to support the FBO’s 5-star customer service provided to our customers, visitors, and business acquaintances by performing the following duties: - Description/Tasks: - Welcome - Meet & Greet the Customers (Passengers and Crews), visitors and business acquaintances, assist them into the VIP...
-
Receptionist & Sales Representative
Vor 2 Tagen
Geneve, Schweiz L.RAPHAEL VollzeitFor our Temple of Beauty ideally located in the center of Geneva, we are looking for a bilingual English/French Receptionist & Sales representative with at least 7 years working experience in sales and service. - Client satisfaction oriented - Great organizational skills - Strong in sales - Guest service background Responsibilities include: - Open and...
-
Industry Sales
vor 2 Wochen
Geneve, Schweiz Caterpillar Vollzeit**Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes the World** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
