Customer Service Representative
vor 7 Monaten
**Customer Service Representative - Geneva City - 60-80%**:
Zürich
Le Groupe Emil Frey - une entreprise familiale - est l'un des leaders de la branche automobiles et est synonyme de qualité, de tradition, d'innovation et d'oreientation client. La mobilité de nos clients est assurée par un grand réseau de garages, par des importateurs de marques mondiales, par des entreprises de logistique et de services, ainsi que par des sociétés financières.
Herold Location de véhciules SA est le preneur de license de Hertz pour le marché suisse. Hertz fait partie des marques les plus connues au monde et est globalement synonyme d'une excelelnte offre de location de voitures.
**Customer Service Representative - Genève City - 60-80%**:
**Vos tâches**:
- Vous accueillez les clients et les aidez à choisir le véhicule qui leur convient.
- Vous vous occupez avec eux des formalités de location et les conseillez sur nos services complémentaires.
- De plus, vous planifiez les réservations, organisez la mise à disposition des véhicules et vous vous occupez de la reprise des véhicules.
Vous souhaitez laisser au client un souvenir positif de son séjour en Suisse et de l'excellence du service au comptoir Hertz?
**Votre profil**:
- Vous aimez le contact avec la clientèle et une ambiance animée.
- Vous placez le service et la satisfaction du client au centre de votre acitivé.
- En plus de votre expérience professionnelle dans le service à la clientèle ou dans une fonction de vente, vous pouvez également très bien communiquer en anglais.
- Vous êtes en possession du permis de conduire depuis plus d'un an.
- Vous gérez les situations agitées avec une amabilité et un calme constants.
- Vous êtes une personne dynamique et avez l'habitude de travailler de manière autonome.
En tant que collaborateur flexible, les horaires de travail irréguliers (y compris le week-end) vous conviennent.
**Ce que nous proposons**:
Vous trouverez chez nous un nouveau défi avec des tâches passionnantes et bien plus encore:
- une perspective d'entreprise à long terme
- des possibilités de développement individuel
- 5 semaines de vancances par an
- une caisse de pension propre et attrayante en tant qu'institution de prévoyance indépendante
- de nombreux avantages (voitures neuves et d'occasion, travaux de service et pièces de rechange, assurances, cartes de carburant, hôtels, et bien plus encore)
Hertz Suisse entretient une culture du tutoiement collégial et réunit au sein de l'entreprise différentes nations et cultures. Chez Hertz Suisse, vous bénéficiez de rabais attrayants sur les locations de véhicules. Une équipe expérimentée vous soutiendra pendant la phase d'initation.
Pour des raisons de lisibilité, nous avons renoncé à utiliser simultanément les formes linguistiques masculine, féminine et diverse (M/F/d). Les identités de genre féminines et autres sont expressément incluses. Pour nous, la diversité signifie également de faire en sorte que les personnes qui travaillent dans de telles équipes y obtiennent les meilleurs résultats possibles grâce à leurs singularités et à leurs différences. Nous sommes convaincus qu'une main-d'œuvre diversifiée et une culture inclusive nous permettent d'exploiter pleinement notre potentiel.
Emil Frey Mobility AG, Ressources humaines, Flughofstrasse 37, 8152 Glattbrugg
**Ihre Ansprechperson**:
**Michelle Salina, Melanie Wehrli, Silas Steinmetz, Mathias Fricker**:
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