Head of Global Network

Vor 2 Tagen

Basel, Schweiz Straumann Group Vollzeit

**Job Purpose**

**Main Tasks and Responsibilities**
- Set the strategy for the global & local network teams and technologies
- Build and maintain the global network service portfolio and roadmaps
- Execute based on the customer centric roadmaps all network projects
- Migrate from four regional network vendors to one global network vendor
- Manage and develop the global and local network teams in an international environment
- Ensure with End-to-End process management the best possible performance in quality, security, compliance, and costs.
- Developing and sustaining long-standing relationships with company-approved vendors
- Establishing standards by which to assess the performance of approved vendors.
- Analyzing internal processes and creating strategies for continuous network service optimization.
- Familiarity with the Information processes and tasks described in the ITIL, which is a manual for IT service management.

**Profile**
Education
- A Bachelor’s or Masters Degree in Business Management, Information Systems, Computer Science, Business Administration or a relevant field
- Certifications in the area of IT Service - (ITIL V4) and Project Management (Prince2, Scrum etc.)

Experience
- 5 years of experience in IT service management (ITIL) processes working in international companies.
- 5 years of experience as the responsible function for Global Network Management.
- A proven track record of building, managing and continuously developing global network services, network vendor migrations and network service portfolio management.
- Deep hands-on experience in managing Service Improvement Programs (SIP), Corrective & Preventive Actions (CAPA) etc.
- In-depth knowledge and experience in end-to-end process ownership
- Deep knowledge and proven track records of managing agile project methods, ideally with SAFe and Scrum
- Strong verbal and written communication skills in English with the ability to engage with and present to executive level, further languages a plus.
- Demonstrated ability to work in a matrix environment where a high degree of cross functional collaboration is required to deliver outstanding results
- Ability to travel globally (up to 20% of time)

Personal Attributes
- Well developed communication skills as an Idea, Thought and Group Leader
- Strong negotiations-, decision-making skills
- Leadership, tenacity and ability to manage by influence in a complex matrix and fast-pace evolving environment
- Excellent strategic and critical thinking skills with high degree of emotional intelligence
- Entrepreneurial spirit, creative problem-solving mindset
- Self-motivated team player
- Resilient - able to adapt and perform in changing customer and organizational environments, combined with a can-do attitude
- High level of integrity and commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

**Employment Type**:Full Time

**Alternative Locations**:Switzerland : Basel

**Travel Percentage**:0 - 30%

**Requisition ID**:9116

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