Destination Experiences Expert
Vor 4 Tagen
An exciting opportunity exists for a world class Destination Experiences Expert to join our newly created luxury travel brand “Explora Journeys” to create, develop and monitor tour programs in worldwide destinations to achieve desired results and exceed guest's expectations.
Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of four ships (currently in the pipeline) are being built and designed in a totally different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.
- Bachelor Degree
- 5 years experience in a similar job
- Management experience prefered
- Understanding of basic accounting principals
- Familiarity with the Reservations system Seaware\/Versonix, would be a plus
- Develops new tour products and manages the destination experiences \/ tour program for selected geographical areas.
- Procures these experiences in a timely manner to meet seasonal deadlines.
- Identifies threats and consumer trends within the assigned geographical region and proposes ad appropriate actions plan.
- Analyzes guest service scores by region and develops tactics to ensure continuous improvement.
- Manages the relations with a very large number of tour operators and + tours.
- Negotiates with supplier, follows up their performance and strives to reduce costs.
- Ensures and maximizes inventory accuracy.
- Performs site inspections in areas of responsibility.
- Represents the company at selected cruise industry events and other meetings as required.
VISA REQUIREMENTS (if any) Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.
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