Technical Services and Process Coordinator for

vor 5 Monaten


Basel, Schweiz LabTech Services & Consulting AG Vollzeit

**LabTech Technologies** ist ein autorisierter Kundendienstpartner der Agilent Technologies (Schweiz) AG, dem weltweit führenden Anbieter für analytische und diagnostische Messtechnik. Für unseren Kunden übernehmen wir Aufträge im Bereich Verkauf, Kundendienst, Installation und Schulung. Dies umfaßt die gesamte Produktpalette von Agilent, als auch die Betreuung von Produkten anderer Hersteller.

Im Auftrag von Agilent suchen wir

**Technical Services and Process Coordinator for Pharma Key Account (m/w/d)**

Für einen unserer Großkunden aus dem Pharma-Bereich suchen wir eine qualifizierte Fachkraft für die Service-Einsatz-Planung, Prozessbegleitung und Dokumentenprüfung im GMP-Bereich. Diese Stelle umfasst ein sehr abwechslungsreiches Spektrum von Planung/Koordination, Labortätigkeiten, QC Arbeiten und Kundenbetreuung.

**Ihre Aufgaben**:

- Planung von Wartungen und Qualifizierungen von Laborgeräten (Waagen, Pipetten,
- Chromatographiesysteme, etc.)
- Koordination der Termine mit dem Kunden und dem Agilent Service Team resp.

Servicetechnikern von Drittanbietern
- Planung und Durchführung von wöchentlichen, monatlichen und jährlichen Tests von

Laborgeräten (Wagen, Datalogger, IR-Systeme, etc.) gemäss Kunden-SOP
- Sicherstellung der Schulungsaktualität sämtlicher Techniker gemäss Kunden-SOP’s
- Koordination und Begleitung von Initialqualifizierungsprozessen gemäss Kunden-SOP
- Koordination und Begleitung von Umzügen und Requalifizierungen
- Überprüfung sämtlicher Qualifizierungsdokumente des gesamten Geräteparks für die

GMP-Freigabe
- Pflege der Gerätedatenbank /GLIMS des Kunden
- Pflege und Aktualisierung der Agilent SAP/CRM Datenbank
- Consulting und Kundenpflege
- Zusammenarbeit und Koordination mit dem Sales
- und Support-Team

**Ihre Qualifikation**:

- Abgeschlossene Ausbildung als Laborant, Chemiker, Chemikant etc. mit Background im GMP-Bereich
- oder
- ähnliche Ausbildung mit QC-Tätigkeiten
- sehr strukturierte Arbeitsweise und koordiniertes Vorgehen bei der Abwicklung aller für

die QC relevanten Aufgaben entsprechend der GMP Prozesse
- Positiver Teamgeist
- Klare Kommunikation, termingerechte und detaillierte Koordination
- Enthusiasmus / Begeisterungsfähigkeit für die Arbeit

**Ihre Perspektiven**:

- Sie sind eingebunden in ein hoch motiviertes Team mit sehr flachen Hierarchien
- Eine sehr abwechslungsreiche und eigenverantwortliche Tätigkeit, bei der u.a. die Freude

an der Kommunikation mit Kunden und die Bereitschaft Umsatzverantwortung zu tragen,

eine Voraussetzung ist
- Ausgezeichnete Weiterbildungsmöglichkeiten und qualifiziertes Coaching
- Attraktive Gehaltstruktur

**Einsatzort**: Agilent Technologies (Schweiz) AG an der Lautengartenstrasse 6, 4052 Basel

**Eintrittsdatum**: ab sofort oder nach Vereinbarung

Wenn Sie die beschriebene Funktion anspricht, senden Sie bitte Ihre aussagekräftigen und

vollständigen Bewerbungsunterlagen ausschließlich per E-Mail an **Alena Itamoro**

Für Rückfragen erreichen Sie Frau Itamoro unter +41 79 105 30 22.

Zusätzliche Leistungen:

- 13. Monatslohn
- Weiterbildung
- Firmennatel

Aufgaben:

- Verwaltung mehrerer Konten und Sicherstellung eines hohen Niveaus an Kundenbeibehaltung und -zufriedenheit

Work Remotely
- Nein

Art der Stelle: Vollzeit, Unbefristet

Gehalt: CHF4'800.00 - CHF7'500.00 pro Monat

Arbeitszeiten:

- 8-Stunden-Schicht
- Keine Wochenenden
- Tagschicht

Leistungen:

- Beteiligung an Krankenkassenprämien
- Eltern-/Erziehungsurlaub
- Firmennatel
- Homeoffice
- Kostenloser Parkplatz

Arbeitsort: Vor Ort



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