Executive Manager, Global Omni-channel Fulfillment

vor 1 Tag

Wollerau, Schweiz The Estée Lauder Companies Vollzeit

The Executive Manager, Global Omni-channel Fulfillment role will be part of our Global Distribution and Logistics Center of Excellence, and can be based in either Switzerland, Belgium, UK, US, or Singapore.

This position is a hands-on role which will require the ability to execute the Global DTC Distribution innovation and strategy roadmap, through influencing change in a global matrix environment.

The job holder will have the following main responsibilities:

- In partnership with regional distribution, drive innovation and transformation within Online / DTC Distribution, including strategy of whether to in-source of use 3PL’s for B2C Distribution, B2C Distribution technology advances, supplier innovations & trends, and changing consumer expectations for B2C logistics.
- Distribution KPI’s for the company's top DC’s: implement a data-driven culture supported by cost, service, and operational metrics with related action plans focused on enhancing consumer satisfaction and business performance.
- Lead Phase 2 of our B2B ECom project management: manage ongoing enhancements and customer adoption with regional partners and stakeholder groups.
- Peak Period - Holiday shopping events: E2E planning & execution, post event hindsight reviews. Create prioritization roadmap of critical improvements: design DC surge capacity strategy including pop-in vs pop-out DC option to gain incremental surge capacity in peak periods, redesign of flex labour models & reward infrastructure, technology BCP requirements, Last Mile courier solutions, overall event preparation timeline and recommendations on event health tracking and communication.
- DTC / Online Fulfillment & delivery capacity expansion, online/offline optimization.
- Tertiary packaging improvements: sustainability options, right size fit for products, reusable and damage free.

**Qualifications**
We are looking for someone who brings the following:

- Minimum 10 years' experience in B2C or DTC Distribution preferable in FMCG / Consumer Electronics or Luxury products industry
- Project Management experience working on Global Distribution projects
- Deep professional understanding of Distribution best practices globally, including intra DC inventory optimization, omnichannel, ship-from store, DC network set-ups and modeling, along with good experience within the E2E Supply Chain
- Experience developing Distribution capabilities that can be designed centrally and deployed regionally to drive continuous improvement. Distribution and logistics experience with a deep understanding of local ecommerce fulfillment approaches and third-party platforms
- Experience partnering with technology teams to design and deploy Distribution solutions
- Excellent communication skills and highly collaborative leadership style that inspires others when providing cross-functional leadership
- Analytical and strategic thinker who makes fact-based decisions and prioritizes accordingly
- Committed to the success of others, intellectually curious, and has a passion for continuous learning

**Job**: Distribution/ Warehouse/ Logistics - Supply Chain
**Primary Location**: Europe, Middle East, Africa-CH-SZ-Wollerau

**Job Type**: Standard
**Schedule**: Full-time
**Shift**: 1st (Day) Shift
**Job Number**: 229972

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