Concession Sales Supervisor

vor 1 Tag

Basel, Schweiz Michael Kors Vollzeit

**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.**:
**If you enjoy working in a creative, fast-paced environment, then we would love to hear from you**:
Driving the Business:

- Meet sales goals by working with the store manager on a consistent basis to identify and communicate ideas and opportunities to drive sales within your doors.
- Analyze sales reports to determine the needs of the business and set business strategies, stock needs, and product needs for your door
- Support the development of Sales associate team’s strategies to drive sales and motivate your team
- In the absence of the store manager, to be responsible for running part of the business and manages the overall door business

Sales Generation:

- Demonstrate in-depth knowledge and ownership of the business by tracking daily, weekly, and monthly sales to determine needs of business and set business strategy
- Take an active role on the selling floor
- Identify and communicate product and inventory needs in a timely manner

Visual Merchandising:

- Implement and maintain all visual merchandising standards as directed in the Visual Merchandising guideline

Customer Service:

- Engage every customer within the shop-in-shop by utilizing Michael Kors’ selling service strategies and techniques
- Drive sales through utilizing a clientele book and developing a personal client database
- Resolve all client problems and complaints quickly and effectively
- Ensure image and grooming standards are professional, reflective of the brand image, and adhered to at all times

Operations:

- Ensure shop-in-shop and stock room maintenance, presentation, and organization issues are addressed in a timely manner
- Work with retail partner to confirm deliveries are properly processed and on the selling floor in a timely manner
- Complete monthly timesheet and payroll information for approval by Line Manager

**REQUIREMENTS**:

- Minimum of 2 years retail experience
- Good command of the English and German language
- Excellent interpersonal, communication, and organizational skills
- Strong fashion sense
- Exhibit proficiency in computer programs used by the company including: Word, Excel, PowerPoint, Lotus Notes, etc.
- General knowledge of Retail Math and reporting
- Flexible to work the hours in line with stores needs

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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