Concession Manager

**ABOUT THE ROLE**

**We are looking for a passionate Concession Manager with experience in retail to join our team in PKZ Basel W**

**This is a fixed term contract (42h/week) until end of December 2024 due to maternity cover.**

Under the direction of the Regional manager, you will contribute to the achievement of sales goals at the point of sale.

As a true ambassador of The Kooples, your main tasks will be the following:
1/ To allow our customers to live the unique The Kooples experience:

- Greet and assist customers throughout their visit, ensuring a personalized service;
- Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well-controlled sales pitch;
- Build customer loyalty and guarantee customer satisfaction.

2/ To ensure the development of the sales of your point of sale:

- Control and optimize performance indicators through sales analysis (Top, Flop, CR, ATV, UPT...);
- Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
- Ensuring reporting to management (daily reports, weekly and monthly reports);
- Management of the trading budget of the point of sale.

3/ Manage, animate and focus your sales team:

- Participation in recruitment;
- Ensuring the integration and training of new employees;
- Management of sales goals on a daily basis (custom goals, challenges, etc.);
- Guarantee the development of the skills of your employees (assessment, coaching...).

4/ Ensuring the optimal functioning of the point of sale:

- Create schedules and set up zoning;
- Creation of the visual merchandising according to the guidelines of our company;
- Ensuring the smooth running of the point of sale.

**PROFILE**
- You have initial management experience in the retail or premium service sector.
- You are a field worker, an excellent manager and a manager with excellent interpersonal skills and you are organized.
- With a strong commercial temperament, you have a results-oriented culture.
- You are enthusiastic about fashion, have a strong product awareness and good knowledge of the industry and its trends.
- Excellent knowledge of the Microsoft Office package.

**Job Types**: 100%, Fixed term
Contract length: 4 months

Ability to commute/relocate:

- 4001 Basel, BS: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Supervising: 2 years (required)
- Retail sales: 3 years (required)

Work Location: In person