Team Lead Operations Hospitality-tourism

Vor 7 Tagen

Zug, Schweiz Catherine BIAUDET Vollzeit

This society was created over 30 years ago when founder noticed how local business people in Brussels were regularly conducting meetings around the small tables of local coffee shops.

The idea of offering workspace solutions for the short and long term has become a global success story and the company since 2011, now covers every continent and every time zone across the globe.

**About it**

They believe that business success is underpinned by the effectiveness of its people.

So they made it its mission to help millions of people have a great day at work - every day.

They do this by creating a fantastic working environment, providing a platform that unlocks productivity, and enabling connection to a valuable business community.

The customers are large multinationals, small and medium-sized enterprises, and start-ups.

With unique business goals, people and aspirations, they want the freedom to choose a way of working that works for their business.

They provide that choice through our operating companies, each designed to serve the unique needs of businesses of every size.

From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders.

All of them harness the power of flexible working to increase the productivity, efficiency and agility, whilst enjoying a happier, healthier way of working.

**Culture d'entreprise**

8m+ People use the workspace.

Whether they’re working solo or part of a team.

3,300+ Workspace locations globally name a major city or town anywhere in the world ; 120+ Countries.

They have workspaces of every size in every timezone across the planet, and they are growing by the day.

10,000+ Global team members.

The team members come from a truly diverse background, speaking over 50 different languages.

**Avantages**

**Global mobility**, with the potential to work anywhere in our network
- Structured training and development programm
- A bright and inspiring work environment - Promotion opportunities

The mission of the company is to enable customers to do the best work of their lives, wherever their business takes them.

In addition to central business districts in cities across the globe, the customers can now find them in airports, railway stations, retail parks, libraries, universities, and even on highways.

**Responsibilities**

**1) Operational**

**A typical Operational Day**:With one eye always on reception**, you see members turning up and also the first meeting rooms guests arriving.

You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.

Later **you have a meeting to learn more about a new member** and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.

**A large company is taking a whole floor of the centre** and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.

**At lunchtime a couple wal**k in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of membership.

**Later in the afternoon you host a monthly operations meeting** for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.

**2) Competencies Framework**:

- **Highly organised** with strengths in time management
- **Achievement** - highly competitive, driven to achieve and exceed specific goals.
- **Resilient** - enjoys challenges and adapts to change; consistently demonstrates energy and passion
- **Influential** - confident and approachable; delivers results by building strong relationships with customers.
- **Pride **- pays attention to detail; takes responsibility for maintaining high standards
- **Motivated **- takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.
- **Leadership** - sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members. Motivates and encourages all team members throughout a City.

**Points incontournables**
- **5+ year experience in Team Leadershi**p
- **Experience in hospitality industry or other services industries background **(tourism, real estate, etc...)
- Experienced and proven effectiveness in **Customer Relationship Skills**:

- **Fluent in English & German (C2 level)**
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthu

  • Operations Team Leader 100%

    Vor 3 Tagen

    Zug, Schweiz Academic Work Vollzeit

    Hast du bereits ein kleines Team im Gastgewerbe oder im Verkauf geführt? Bist du offen, kommunikativ und hast gute Führungsqualitäten? Arbeitest du gerne im Team aber auch selbstständig? Dann bewirb dich jetzt! **À propos du rôle**: Unser Kunde, ein Unternehmen, welches Firmen inspierende Arbeitsplätze schafft, sucht für seine Büros in Zug eine...

  • Hospitality Generalist 50%

    vor 1 Woche

    Zug, Schweiz SHL Medical AG Vollzeit

    Location: Zug, Switzerland SHL Medical is the world-leading solution provider in the design, development, and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top pharmaceutical and biotech companies from around the globe that require innovative devices such as auto-injectors or pen injectors to...

  • Team Lead Reception

    Vor 2 Tagen

    Zug, Schweiz SHL Group Vollzeit

    SHL Medical is the world-leading solution provider in the design, development, and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top pharmaceutical and biotech companies from around the globe that require innovative devices such as auto-injectors or pen injectors to effectively deliver their...

  • Global Snp Operations Lead

    vor 9 Stunden

    Zug, Schweiz Johnson & Johnson Family of Companies Vollzeit

    Johnson & Johnson is recruiting for a **Global SNP Operations Lead** to be located in Zug, Switzerland (or Beerse, Belgium) Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and...

  • Verantwortliche:r Gastronomie

    vor 1 Woche

    Zug, Schweiz Chollerhalle Zug Vollzeit

    Die Chollerhalle in Zug gehört zu den beliebtesten Event - und Kulturlocations der Schweiz. Als Ergänzung für unser Team suchen wir per sofort oder nach Vereinbarung, eine motivierte, flexible und teamfähige Persönlichkeit als **Verantwortliche:r Gastronomie & Hospitality (60-80%) **Dein Aufgabenbereich umfasst**: - Gastgeber:in vor Ort, reibungsloser...

  • Head of Operations

    vor 9 Stunden

    Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our client is a mid-sized Trading and Supply Company in the metals business with 20 years of success. The company is headquartered in Zug / Switzerland with representative offices in North - / Middle - and South-America, Africa, Australia and Asia. We are looking to fill the important position as **Global Head of Operations**: Reporting directly to the CEO...

  • Customer Operations Supervisor

    Vor 5 Tagen

    Zug, Schweiz Alcon Vollzeit

    Professional leadership of the local Customer Operations Team. - First point of contact for the team regarding daily business, complex questions, responsible for trainings and teammeetings - Leading team regarding resource planning, vacation, daily business tasks etc. - Coordination of local and wider topics with Sales Manager, Marketing, other...

  • Clinical Operations Director

    Vor 2 Tagen

    Zug, Schweiz NonStop Consulting Vollzeit

    My Client who is an international company is looking for a Clinical Operations Director to join their team in the office in Zug, Switzerland on a 12 month contract. They are focused on small molecules and are moving to biotech meaning the work will be very specific and allow for unique collaborations! Given they have a global team it is a dynamic and...

  • HR Administrator Hospitality 80

    Vor 5 Tagen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Scenic Tours Europe AG ist der Europäische Ableger des internationalen Erstklass - und Luxus-Reiseveranstalters Scenic°. Unser schnell wachsendes Unternehmen mit Büros im Zentrum von Zug sucht ab sofort oder nach Vereinbarung eine selbständige und teamfähige Persönlichkeit für die Position als HR Administrator Hospitality 80 - 100%. Aufgaben Deine...

  • HR Administrator Hospitality 80

    Vor 2 Tagen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Zug, Zug, Switzerland Full Time Experienced - Unser schnell wachsendes Unternehmen mit Büros im Zentrum von Zug sucht ab sofort oder nach Vereinbarung eine selbständige und teamfähige Persönlichkeit für die Position als_ **_ HR Administrator Hospitality 80 - 100% (m/w)_** **_ Ihre Aufgaben:_** - _ Mitwirkung bei der Sicherstellung und Einhaltung vom...

  • HR Administrator Hospitality 80

    vor 1 Tag

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Scenic Tours Europe AG ist der Europäische Ableger des internationalen Erstklass - und Luxus-Reiseveranstalters Scenic°. Unser schnell wachsendes Unternehmen mit Büros im Zentrum von Zug sucht ab sofort oder nach Vereinbarung eine selbständige und teamfähige Persönlichkeit für die Position als HR Administrator Hospitality 80 - 100%. Aufgaben **Deine...

  • Director, Global Ch Smart Operations

    Vor 6 Tagen

    Zug, Schweiz Kenvue Vollzeit

    Description Kenvue is currently recruiting for: **Global Smart Operations Director** This position reports to VP Manufacturing APAC and Global Smart Operations Lead and is based at Rotkreuz **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic...

  • Director, Global CH Smart Operations

    Vor 2 Tagen

    Zug, Schweiz Kenvue Vollzeit

    DescriptionKenvue is currently recruiting for:Global Smart Operations DirectorThis position reports to VP Manufacturing APAC and Global Smart Operations Lead and is based at Rotkreuz.Who we areAt Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands -...

  • Global Operational Excellence Lead

    Vor 2 Tagen

    Zug, Schweiz Kenvue Vollzeit

    Description **Global Operational Excellence Lead** This position reports into VP MAKE Automation, Sciences & Technology (MAKE AS&T) and is based in Zug, Switzerland. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including...

  • Commercial Manager

    Vor 2 Tagen

    Zug, Schweiz SAM International GmbH Vollzeit

    For our client, a leisure company based in Zug, Switzerland, we are looking for a hands-on, Commercial Manager who will be a key player in growing the business. Tasks - You will in liaison with the market manager and management group be responsible for Denmark’s and other countries' expansion strategy and execution - Developing annual market/country plan,...

  • Growth Operations Manager

    Vor 4 Tagen

    Zug, Schweiz Web 3.0 Technologies Foundation Vollzeit

    Web3 Foundation **Growth Operations Manager 100%** **(Europe based)** Our core project is Polkadot, a protocol designed to connect blockchains and allow them to interoperate, share security, and more. In addition, we are supporting the development of several technologies that form the Web 3.0 tech stack, such as proof of personhood, decentralized...

  • Director Global Business Operations

    Vor 5 Tagen

    Zug, Schweiz Johnson & Johnson Vollzeit

    Johnson & Johnson is currently recruiting for a Director Global Business Operations. This position will be located in Skillman, NJ; Sao Jose dos Campos, Brazil; Zug, Switzerland; or Singapore. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing...

  • Leitung von Bar-Operationen

    vor 1 Tag

    Zug, Zug, Schweiz Pointbreak Group Vollzeit

    ÜberblickBereits ein innovatives Unternehmen im Bereich der Hospitality - die Pointbreak Group sucht eine erfahrene und engagierte Leitung für ihre Bar im Betrieb Freiruum in Zug. Als Teamleiter übernimmst du Verantwortung, inspirierst dein Team und sorgst dafür, dass unsere Gäste unvergessliche Momente erleben.AufgabenDie reibungslose Abwicklung der...

  • Integrated Brand Value Team Lead

    Vor 6 Tagen

    Zug, Schweiz Johnson & Johnson Vollzeit

    Job title Integrated Brand Value Team Lead (IBVTL) - Prostate CancerFunction Enterprise ManagementSub function Commercial ManagementCategory Director, Commercial Management (PL9)Location Belgium; Zug, Belgium; Greece; United Kingdom; France; Finland; Spain; Germany; Austria; Sweden; Romania; Portugal; Poland; Italy; Denmark; Norway; NetherlandsDate posted...

  • Early Access Programs Lead

    Vor 5 Tagen

    Zug, Schweiz Axepta SA Vollzeit

    My client, a global and growing pharmaceutical company is looking for their new Early Access Programs Lead to join their team in Switzerland (French or German part). This person will act as Medical Expert and manage a long-term strategic planning of expended access programs for patients in need. **YOUR RESPONSIBILITIES**: - Manage expanded access with...