Cruise/tour Operations Coordinator 100%

Vor 4 Tagen

Zug, Schweiz Scenic Tours Europe AG Vollzeit

Zug, Zug, Switzerland

Full Time

Entry Level

As Operations Coordinator, you will be part of a young, friendly and established team of professionals, supporting the organization in delivering service performance and customer satisfaction. With your high energy, can-do attitude and flawless organizational skills you will make an important contribution in this varied role - from supporting our cruise/tour directors, to working with the product team, accounting, and purchasing to managing the day to day operations.

**Responsibilities**
- Preparation of all tour related files and documents prior to the operational season.
- Participating in, and contributing to trainings and seasonal meetings.
- Preparation of travel documents for both passengers and Cruise/Tour directors.
- Briefing of Cruise/Tour directors prior to their assigned cruise/tour, and debriefing them upon completion of each cruise/tour.
- To provide specific and detailed information about a given tour to Cruise Directors and Suppliers, such as passenger manifest, special requirements list, rooming list, day by day technical itinerary uniquely tailored to that specific departure
- Emergency handling, during office hours and out of office hours on a rota basis. Liaising directly with the passengers in emergency situations, as well as emergency services.
- Processing of deviations and alternative programs in case of operational or technical issues.
- Monitoring and continuously suggesting improvements to all providers of services and attractions that are listed in the Brochure/Technical Itinerary and finding suitable alternatives in case of need.

**Experience**
- Customer-minded and solution-oriented.
- Passionate about "exceeding expectations" and delivering outstanding customer experiences.
- Clear attention to detail and structured working method.
- Good planning and organizational skills.
- Team player who has experience working in deadline-driven environments.
- English and French fluency is required, German and other European languages are an advantage.
- Good skills in MS Office programs including MS Teams, Word, Excel, and PowerPoint.
- Several years of work experience in the travel or cruise industry.
- Travel

Up to 15% travel is required.

Scenic Tours Europe AG, CH-6302 Zug

  • Cruise / Tour Operations Coordinator

    vor 2 Wochen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Would you like to be one of the amazing people creating wonders? A deluxe tour and river cruise operator is looking for energetic and motivated persons for its Swiss Office in the Center of Zug. **Cruise/Tour Operations Coordinator 100%** As Operations Coordinator, you will be part of a young, friendly and established team of professionals, supporting the...

  • Cruise / Tour Operations Coordinator 100%

    vor 3 Wochen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Would you like to be one of the amazing people creating wonders? A deluxe tour and river cruise operator is looking for energetic and motivated persons for its Swiss Office in the Center of Zug. As Operations Coordinator, you will be part of a young, friendly and established team of professionals, supporting the organization in delivering service...

  • Global Charter Coordinator, River Cruises

    vor 2 Wochen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    The Scenic Group is a leading luxury travel company with offices around the world and has grown over its 37-year history to include all-inclusive escorted tours; two award-winning river cruise lines (Scenic and Emerald Cruises); launched the World’s First Discovery Yachts in 2019 (Scenic Eclipse) and reinvented Yacht Cruising with the Emerald Azzurra in...

  • Global Charter Coordinator, River Cruises

    vor 2 Wochen

    Zug, Schweiz Scenic Group Vollzeit

    The Scenic Group is a leading luxury travel company with offices around the world and has grown over its 37-year history to include all-inclusive escorted tours; two award-winning river cruise lines (Scenic and Emerald Cruises); launched the World’s First Discovery Yachts in 2019 (Scenic Eclipse) and reinvented Yacht Cruising with the Emerald Azzurra in...

  • Global Charter Coordinator, River Cruises

    vor 2 Wochen

    Zug, Zug, Schweiz Scenic Tours Europe AG Vollzeit

    The Scenic Group is a leading luxury travel company with offices around the world andhas grown over its 37-year history to include all-inclusive escorted tours; two award-winning river cruise lines (Scenic and Emerald Cruises); launched the World's First Discovery Yachts in 2019 (Scenic Eclipse) and reinvented Yacht Cruising with the Emerald Azzurra in...

  • Product Coordinator

    vor 2 Wochen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Come and join one of Australia’s most innovative cruise companies as a member of our Ocean product team. We are passionate about exploring new places and cultures and we pride ourselves on delivering journeys with experiences of a lifetime. We are seeking a dynamic and motivated person for our Swiss Office in the Centre of Zug as **Product Coordinator -...

  • Product Coordinator

    vor 2 Wochen

    Zug, Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Come and join one of Australia's most innovative cruise companies as a member of our Ocean product team. We are passionate about exploring new places and cultures and we pride ourselves on delivering journeys with experiences of a lifetime.We are seeking a dynamic and motivated person for our Swiss Office in the Centre of Zug asProduct Coordinator -...

  • Nautical Director European River Cruises

    vor 2 Wochen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    **Nautical Director for European River Cruises** As the Nautical Director for Scenic Group, you will hold a critical position responsible for overseeing the efficient and safe operation of our river fleet along the picturesque Rhine Main Danube rivers. Reporting directly to the Vice President of River Operations, you will play a pivotal role in ensuring...

  • Medical Affairs Operations Coordinator

    vor 2 Wochen

    Zug, Zug, Schweiz Blueprint Medicines Vollzeit

    Medical Affairs Operations Coordinator - ContractLocation(s): Zug, SwitzerlandPosition type: office-based, in alignment with BlueFlex model*Reporting Line: The position reports to the Associate Director, International Medical AffairsHow will your role help us transform hope into reality?This position reports into the Associate Director International Medical...

  • Medical Affairs Operations Coordinator

    vor 3 Wochen

    Zug, Schweiz Blueprint Medicines Vollzeit

    **Medical Affairs Operations Coordinator - Contract** Location(s): Zug, Switzerland Position type: office-based, in alignment with BlueFlex model* Reporting Line: The position reports to the Associate Director, International Medical Affairs **How will your role help us transform hope into reality?** This position reports into the Associate Director...

  • Logistics Coordinator, Returns

    vor 2 Wochen

    Zug, Schweiz Canada Goose Inc. Vollzeit

    Company Description Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to...

  • Traffic Coordinator

    vor 2 Wochen

    Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our company is a solid, long-existing base metals trading company in Zug with subsidiaries worldwide. To complete the physical/non-physical Trading team we are looking for a well versed, younger Traffic Coordinator Tasks Key areas Responsibility Traffic Coordinator - Draft and review sales and purchase contracts - and amendments - Prepare and submit...

  • Product Coordinator

    Vor 7 Tagen

    Zug, Schweiz Scenic Tours Europe AG Vollzeit

    Come and join one of Australia’s most innovative cruise companies as a member of our Ocean product team. We are passionate about exploring new places and cultures and we pride ourselves on delivering journeys with experiences of a lifetime. We are seeking a dynamic and motivated person for our Swiss Office in the Centre of Zug as **Product Coordinator -...

  • Product Coordinator

    Vor 7 Tagen

    Zug, Schweiz Scenic Group Vollzeit

    Come and join one of Australia’s most innovative cruise companies as a member of our Ocean product team. We are passionate about exploring new places and cultures and we pride ourselves on delivering journeys with experiences of a lifetime. We are seeking a dynamic and motivated person for our Swiss Office in the Centre of Zug as **Product Coordinator -...

  • Product Coordinator

    vor 2 Wochen

    Zug, Zug, Schweiz Scenic Group Vollzeit

    Come and join one of Australia's most innovative cruise companies as a member of our Ocean product team. We are passionate about exploring new places and cultures and we pride ourselves on delivering journeys with experiences of a lifetime.We are seeking a dynamic and motivated person for our Swiss Office in the Centre of Zug asProduct Coordinator -...

  • Traffic Coordinator

    vor 2 Monaten

    Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our company is a solid, long-existing base metals trading company in Zug with subsidiaries worldwide. To complete the physical/non-physical Trading team we are looking for a well versed, younger Traffic Coordinator Tasks Key areas Responsibility Traffic Coordinator Draft and review sales and purchase contracts - and amendments Prepare and submit commercial...

  • Traffic Coordinator

    vor 2 Monaten

    Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our company is a solid, long-existing base metals trading company in Zug with subsidiaries worldwide. To complete the physical/non-physical Trading team we are looking for a well versed, younger Traffic Coordinator Tasks Key areas Responsibility Traffic Coordinator Draft and review sales and purchase contracts - and amendments Prepare and submit commercial...

  • Traffic Coordinator

    vor 2 Wochen

    Zug, Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our company is a solid, long-existing base metals trading company in Zug with subsidiaries worldwide. To complete the physical/non-physical Trading team we are looking for a well versed, youngerTraffic CoordinatorTasksKey areas Responsibility Traffic Coordinator Draft and review sales and purchase contracts and amendments Prepare and submit commercial...

  • Traffic Coordinator

    vor 4 Wochen

    Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our company is a solid, long-existing base metals trading company in Zug with subsidiaries worldwide. To complete the physical/non-physical Trading team we are looking for a well versed, younger Traffic Coordinator Tasks Key areas Responsibility Traffic Coordinator Draft and review sales and purchase contracts - and amendments Prepare and submit commercial...

  • Traffic Coordinator

    vor 4 Wochen

    Zug, Schweiz STAEGER PERSONAL PARTNERS Vollzeit

    Our company is a solid, long-existing base metals trading company in Zug with subsidiaries worldwide. To complete the physical/non-physical Trading team we are looking for a well versed, younger Traffic Coordinator Tasks Key areas Responsibility Traffic Coordinator Draft and review sales and purchase contracts - and amendments Prepare and submit commercial...