Digital Communications Manager

vor 3 Wochen


Geneve, Schweiz MSF International Vollzeit

**Location**: Any MSF Office*

**Contract**: Fixed term - full-time

**Deadline to apply**: 2 March 2023

**Duration**:18 months

**Start date**: Asap

**I. MSF INTERNATIONAL**

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 25 associations and other offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

The MSF Access Campaign is part of MSF International.

Médecins Sans Frontières set up the MSF Access Campaign in 1999 to address systemic challenges and improve access to existing medical tools (medicines, diagnostics and vaccines) and to stimulate the development of urgently needed better tools for people in countries where MSF works and beyond. The priorities of the Access Campaign are guided by the medical challenges faced by MSF and its patients in its operational settings. The primary objectives of the Access Campaign include identifying, analysing and advocating for changes around the legal and regulatory systems and practices that hinder access to medical tools and innovation suitable for people in need especially in resource limited settings.

**II. PLACE IN THE ORGANISATION**

The Digital Communications Manager is a member of the AC Communications Team and reports to the Senior Communications Manager. The position works in close, proactive collaboration with the other members of the AC Communications Team, and collaborates regularly with staff across the AC team. The position maintains close collaborative relationships with the other digital teams across MSF offices globally, and participates in relevant international MSF digital platforms and projects.

**III. OBJECTIVES OF THE POSITION**

The Digital Communications Manager works to proactively deliver the AC’s advocacy communications, and strengthen the AC’s visibility, across a range of digital platforms, in a fast-moving advocacy and communications digital landscape. The Digital Communications Manager is a seasoned and enthusiastic team player, working in a close-knit and effective group of advocacy communications experts.

This position strategizes, curates and manages the AC’s digital presence including its website, social media channels and other digital channels, and is responsible for the development, implementation and curation of digital platforms, strategies, guidelines/standards and tools across all dossiers and campaigns, ensuring compliance with broader MSF standards and guidelines.

The position makes creative use of digital content and tools to disseminate AC messages to a wide variety of audiences, coordinates digital campaigning strategies and tactics to ensure overall cohesion of AC’s digital presence, and works to ensure broad uptake of AC materials by MSF offices. The position will liaise with both internal and external stakeholders to represent the AC’s interests and coordinate projects to further develop and strengthen the AC’s digital presence.

**IV. MAIN RESPONSIBILITIES**

**STRATEGY, CURATION AND MANAGEMENT OF AC’S DIGITAL COMMUNICATIONS**:

- With the AC digital team and broader Communications Team and AC staff, strategize, curate and manage the effective dissemination of AC content, messages and campaigns on AC’s social media channels and AC website, including:

- Coordinate and oversee creation of effective AC digital content, through effective use of images, video, graphics, infographics, soundbites, key statistics/facts, new publications, and other multimedia.
- Work with AC digital and Communications Team to determine content prioritisation, upload/post materials, scheduling/timing, and archiving of AC digital content.
- Strategize, manage and oversee curation of the AC’s institutional presence on social media, including the AC’s current platforms (Twitter, Facebook, Vimeo, YouTube, Soundcloud), and on shared or future digital platforms (eg, Instagram, TikTok, LinkedIn).
- Oversee engagement with the AC’s digital community, including working with the AC Digital Production and Engagement Officer and other AC team members to effectively respond to comments, queries and other digital discussions and interactions; and monitor key influencers.
- Explore and expand digital channels, platforms and audiences, as needed, to effectively disseminate AC messages and materials, including assessing new and emerging social media platforms, use of webinars, livestreaming and live online Q&As and discussions, etc.
- Maintain AC website (msfaccess.org), including technical integrity, functionality,



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