Customer Supporter
vor 6 Monaten
Customer Supporter / Field Service Supporter (a) / Festanstellung (100 %)
Nach Vereinbarung Anstellungsart: Festanstellung
Arbeitsort: St. Gallen Region: St.Gallen / Appenzell
Für eine renommierte Maschinenbauunternehmung mit weltweiter Ausrichtung und Sitz im Kanton St. Gallen, suchen wir per sofort Verstärkung im Kundendienst Team.
**Ihr Aufgabengebiet**:
In dieser Funktion stellen Sie eine speditive und kompetente Hilfestellung für Kunden und Servicetechniker bei Störungen sicher. Der Schwerpunkt liegt im Bereich Maschinen-Steuerungen.
Aufgaben:
- Telefonische und schriftliche Bearbeitung von Störungsmeldungen
- Auslösen und Überwachen von Massnahmen und Hilfeleistungen
- Aktiver Support des Kunden und der Servicetechniker im Feld
- Erstellung von Anleitungen und Manuals für Störungsbehebungen und
Reparaturen
**Ihr Profil**:
Anforderungen:
- Elektrotechnische oder elektromechanische Grundausbildung
- Weiterbildung im Bereich Steuerungs
- und Antriebstechnik sowie Elektrotechnik
- Gute Kenntnisse im Bereich der Steuer
- und Regeltechnik
- Kenntnisse im Bereich SPS-Programmierung
- Berufserfahrung im internationalen Kundendienst (Maschinen oder Anlagenbau)
- Gute EDV Kenntnisse (MS Office)
- Sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift
- Weitere Fremdsprachenkenntnisse von grossem Vorteil
- Hohes Mass an Selbstständigkeit und Zuverlässigkeit
- Sehr gute Kommunikative Eigenschaften gepart mit einem Flair für
internationale Kundschaft
- Problemlösungsorientierter Teamplayer
- Bereitschaft für versetzte Arbeitszeit und Pikettdienst
**Filiale**:
Gi Group Weinfelden
Ihr Profil
Roland Nägeli
Telefon
+41 71 447 00 00
E-Mail
Referenznummer
5202-103467-31-36
-
St. Gallen, Sankt Gallen, Schweiz Teleperformance VollzeitAre you a technology enthusiast with a passion for photography and imaging?We are seeking a skilled Customer Support Specialist to join our team at Teleperformance Greece, collaborating with Canon, the leader in professional and consumer imaging equipment and information systems. As a key member of our tech-support team, you will provide customer support for...
-
Technical Customer Support
vor 5 Monaten
St. Gallen, Schweiz SCHOTT Vollzeit**Ihre Aufgaben**: - Sie sind für unsere Kunden die erste Ansprechperson für technische (zu Spezifikationen, Qualität, Herstellungsprozess) oder regulatorische Fragen (zu GMP, ISO, USP, etc.) und unterstützen unsere internen Abteilungen wie Customer Service, KAM, Sales, Business Development und Regulatory Affairs - Sie stellen sicher, dass alle...
-
St. Gallen, Sankt Gallen, Schweiz Teleperformance VollzeitCustomer Service Representative Job OpportunityWe are seeking a customer service representative with fluent German language skills to join our team at Teleperformance in Greece. As a German-speaking customer support specialist, you will be responsible for providing excellent service to clients from Germany, Austria, and Switzerland.Key responsibilities...
-
Support Professional
vor 3 Wochen
St. Gallen, Sankt Gallen, Schweiz smzh ag VollzeitKey Responsibilities: "{description}" Key Requirements: • Strong communication and problem-solving skills • Ability to work effectively in a team environment • Strong analytical and critical thinking skills • Ability to multitask and prioritize tasks • Strong attention to detail and organizational skillsWhy This Role? As a Support Professional at...
-
Service Engineer
vor 4 Wochen
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitJoin VAT's Team of ExpertsWe are looking for a skilled Service Engineer to join our team in Haag, Switzerland. As a Service Engineer, you will be responsible for providing advanced technical customer support in analyzing, troubleshooting, and repairing VAT products.Your Key ResponsibilitiesProvide in-house and on-site technical support to customersMonitor...
-
Service Engineer
vor 3 Wochen
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitJoin VAT's Team of ExpertsWe are looking for a skilled Service Engineer to join our team in Haag, Switzerland. As a Service Engineer, you will be responsible for providing advanced technical customer support in analyzing, troubleshooting, and repairing VAT products.Your Key ResponsibilitiesProvide in-house and on-site technical support to customersMonitor...
-
Exciting Opportunity for Network Solutions Expert!
vor 5 Monaten
St. Gallen, Schweiz LHH VollzeitReady to elevate your career in IT? Join us in the dynamic world of network solutions! As a key member of our well known client's team, you'll be at the forefront of designing, planning, implementing, and maintaining cutting-edge firewall and network solutions for our valued clients. **Your Responsibilities**: - Provide remote and on-site customer...
-
Core Team Member
vor 3 Wochen
St. Gallen, Sankt Gallen, Schweiz CH Media VollzeitAbout the JobWe are seeking a highly skilled Customer Success Expert to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes through our products.Key ResponsibilitiesDevelop and implement customer success plans to drive growth and retention.Collaborate with cross-functional teams to identify and...
-
Finanzanalytiker für den Kundenservice
Vor 7 Tagen
St. Gallen, Sankt Gallen, Schweiz yellowshark VollzeitKundenbetreuung auf höchstem NiveauAls Finanzanalytiker im Bereich Customer Support bei yellowshark werden Sie Teil eines international tätigen Unternehmens mit einer starken Marktstellung. Wir suchen nach einem qualifizierten Experten, der unsere Kundenbetreuung noch weiter verbessern möchte.Aufgaben und VerantwortlichkeitenDie Erstellung und Analyse von...
-
Project Manager
vor 6 Monaten
St. Gallen, Schweiz LHH VollzeitOur client operates in the telecommunications, transportation, industrial and aerospace sectors and serves customers globally. Renowned for its commitment to innovation, the company invests heavily in research and development to deliver cutting-edge solutions that meet evolving customer needs. Our client maintains stringent quality standards across its...
-
Network and Firewall Administrator
vor 5 Monaten
St. Gallen, Schweiz LHH VollzeitLHH, on behalf of our esteemed client, is seeking skilled professionals to join their dynamic teams. If you're passionate about designing, implementing, and maintaining cutting-edge firewall and network solutions, we want to hear from you. Join us in delivering exceptional service and shaping the future of IT infrastructure. **Responsibilities**: -...
-
Technical Sales Representative
vor 2 Wochen
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitUnlock Your Sales Potential with VATWe are seeking a skilled Technical Sales Representative to join our team in Haag, Switzerland.Your primary focus will be on developing sales opportunities through research and identification of potential accounts, as well as providing excellent customer support.Main Responsibilities:Develop sales opportunities by...
-
Industry 4.0 Engineer
vor 2 Monaten
St. Gallen, Schweiz Intellion AG VollzeitWe are an innovative team, planning and realizing IIoT projects in the semiconductor industry. As our customer base is constantly growing, we are expanding our team to keep offering our customers professional and comprehensive services. We are seeking a highly motivated Industry 4.0 engineer for international projects in the semiconductor industry to join...
-
werkstudentin Business Development
vor 23 Stunden
St. Gallen, Schweiz Schott AG Vollzeit**Your Contribution**: - You support the Business Development Manager in customer acquisition process - You evaluate and proceed customer requests and support technical feasibility assessment - You contribute to the strategic business planning - You conduct a market research to understand customer needs and market trends and translate them to actions - You...
-
Vacuum System Engineer
vor 3 Wochen
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitUnlock Your Potential with VATWe are looking for a skilled Service Support Engineer to join our team in Haag, Switzerland.Your ChallengesProvide advanced technical customer support in analyzing, troubleshooting, and repairing VAT products.Monitor and maintain service workflows to ensure required lead times and provide concise Failure Analysis Reports for...
-
Stellenbezeichnung Service Engineer
vor 5 Monaten
St. Gallen, Schweiz VAT VollzeitBE GREAT TOGETHER WITH US. Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are...
-
St. Gallen, Schweiz VAT VollzeitBE GREAT TOGETHER WITH US. Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are...
-
Service Engineer Position
vor 3 Wochen
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitWe are looking for a skilled Service Engineer to join our team at VAT. As a Service Engineer, you will be responsible for providing advanced technical customer support, analyzing and troubleshooting VAT products, and collaborating with Product Management to resolve technical challenges.Key Responsibilities:Provide in-house and on-site technical support for...
-
Inside Sales Specialist
vor 1 Monat
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitUnlock Your Sales Potential with VATVAT is a leading international developer, manufacturer, and supplier of high-performance high-end vacuum valves and vacuum sealing technology. We're seeking a highly motivated Inside Sales Specialist to join our team in Haag, Switzerland.Main Responsibilities:Develop sales opportunities through research and identification...
-
Sales Development Specialist
vor 4 Wochen
St. Gallen, Sankt Gallen, Schweiz VAT VollzeitUnlock Your Sales Potential with VATWe are seeking a highly motivated and results-driven Inside Sales Specialist to join our team in Haag, Switzerland.Main Responsibilities:Develop sales opportunities by researching and identifying potential accounts through inbound lead follow-up and outbound cold calls and emailsUnderstand customer needs and requirements...