Customer Supporter

vor 6 Monaten


St Gallen, Schweiz GI Group Vollzeit

Customer Supporter / Field Service Supporter (a) / Festanstellung (100 %)

Nach Vereinbarung Anstellungsart: Festanstellung

Arbeitsort: St. Gallen Region: St.Gallen / Appenzell

Für eine renommierte Maschinenbauunternehmung mit weltweiter Ausrichtung und Sitz im Kanton St. Gallen, suchen wir per sofort Verstärkung im Kundendienst Team.

**Ihr Aufgabengebiet**:
In dieser Funktion stellen Sie eine speditive und kompetente Hilfestellung für Kunden und Servicetechniker bei Störungen sicher. Der Schwerpunkt liegt im Bereich Maschinen-Steuerungen.
Aufgaben:

- Telefonische und schriftliche Bearbeitung von Störungsmeldungen
- Auslösen und Überwachen von Massnahmen und Hilfeleistungen
- Aktiver Support des Kunden und der Servicetechniker im Feld
- Erstellung von Anleitungen und Manuals für Störungsbehebungen und

Reparaturen

**Ihr Profil**:
Anforderungen:

- Elektrotechnische oder elektromechanische Grundausbildung
- Weiterbildung im Bereich Steuerungs
- und Antriebstechnik sowie Elektrotechnik
- Gute Kenntnisse im Bereich der Steuer
- und Regeltechnik
- Kenntnisse im Bereich SPS-Programmierung
- Berufserfahrung im internationalen Kundendienst (Maschinen oder Anlagenbau)
- Gute EDV Kenntnisse (MS Office)
- Sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift
- Weitere Fremdsprachenkenntnisse von grossem Vorteil
- Hohes Mass an Selbstständigkeit und Zuverlässigkeit
- Sehr gute Kommunikative Eigenschaften gepart mit einem Flair für

internationale Kundschaft
- Problemlösungsorientierter Teamplayer
- Bereitschaft für versetzte Arbeitszeit und Pikettdienst

**Filiale**:
Gi Group Weinfelden

Ihr Profil

Roland Nägeli

Telefon

+41 71 447 00 00

E-Mail

Referenznummer

5202-103467-31-36



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