River - Program Director

Vor 2 Tagen

Basel, Schweiz Viking River Cruises Vollzeit

PROGRAM DIRECTOR

**PURPOSE OF POSITION**

You ensure fullest guest satisfaction, coordinate all shore-excursion activities, organisation of guest entertainment programs and compliance with the product book and all included programs and services.

**YOUR RESPONSIBILITIES**

**Onboard Duties**
- Organization of embarkation
- Ensure smooth operation of transfers (transfer / luggage / times)
- Coordination of airport representative and assisting with passenger travels
- Handling / filing of cruise, land (if applicable) reports & daily program
- Managing and filing vendor vouchers & onboard bookings
- Promotion of Easy Survey cards and shore-excursion questionnaires
- Organizing and presenting guest entertainment (games / port talks / presentations), according to the cruise layout & active guest relation
- Responsible for all public announcements (including bridge commentary)
- Professional operation of all required IT programs (MXP, MS Word, PPT, etc)
- Training and liaising with Guest Services Department
- Handling guest complaints in a professional manner

**Shore Excursion**:

- Coordination of all excursions including audio equipment
- Liaising with local suppliers (reconfirmation of reservations, coaches, guides )
- Instructing and briefing local guides prior to shore-excursion
- Accompanying of excursions
- Presentation and promotion of all excursions
- Controlling and monitoring the implementation and quality of the excursions

**TEAMWORK**:

- Outstanding flexibility and ability to co-operate within the entire ship team and under pressure is a must
- Ability to lead guests in the most professional way, including but not limited to, crowd management and professional hosting, as well as representing the Company as a Viking Ambassador even in the most challenging circumstances, always in a professional way

**KPI PERFORMANCE**:

- Achieves/succeeds the KPI goals set for the Program Director position
- Actively participates in achieving shore excursions, enrichment and financial KPI goals
- Strongly motivates and contributes to achieve the company goals and objectives

**SECURITY**:

- Full knowledge about safety & security procedures, participation in all training concerning safety & security, fire prevention, evacuation exercises as required by the company

**YOUR PROFILE**:

- Graduated education within hotel / tourism industry
- Has minimum 3 years professional experience in a management position / tour guidance
- International experience / experience on a ship is an asset
- Excellent English skills is a must, other languages are an asset
- Must work independently, profound computer knowledge
- Presents excellent management, organizational and communication skills
- Has a positive personality, friendly and neat appearance
- Shows stress resistance, flexibility, team player, shows commitment
- Must be able to deal correctly with confidential information and must be discrete
- Must be well groomed and maintain impeccable hygiene standards
- Must be guest focused, service oriented, have a positive personality and professional appearance

**GUIDELINES AND REGULATIONS**:

- Adhere to Uniform Regulation
- Study Program Director Manual and other job related documents
- Implement PSO policies, procedures, standards, as laid out by the management
- Ensure appropriate appearance and clothing according to the updated grooming standards
- The company reserves the right to change/extend this job description if necessary at any point of time during her/his employment

Position: Program Director

Supervisor: Hotel Manager, Corporate Enrichment and Program Manager

Gives instructions to: Guest services, Guest Services Manager, Local Tour Guides, and other shore side Viking staff Receives instructions from: Hotel Manager, Corporate Enrichment and Program Manager, Corporate Operations Manager

  • River - Commis de Cuisine

    Vor 2 Tagen

    Basel, Schweiz Viking River Cruises Vollzeit

    JOB DESCRIPTION - COMMIS DE CUISINE FRENCH/SWISS CONTRACT **PURPOSE OF POSITION** You prepare meals to the fullest satisfaction of our guests and ensure compliance with Viking River Cruises Standards and HACCP rules. **YOUR RESPONSIBILITIES**: - Assistance with preparation and cooking daily meals (including breakfast, lunch, Tea Time, dinner, etc.) for...

  • Program Hse Director

    vor 7 Monaten

    Basel, Schweiz Quanta Vollzeit

    Program HSE Director - Stein, Switzerland - 24 Month Contract We're representing a top-tier global pharmaceutical company situated in Stein. With significant capital investment and numerous ongoing projects, our client seeks a skilled Program HSE Director to strengthen their team. If you are local to Steinand are intrigued by this opportunity, kindly share...

  • Program Hse Director

    vor 7 Monaten

    Basel, Schweiz Quanta Vollzeit

    Program HSE Director - Stein, Switzerland - 24 Month Contract We're representing a top-tier global pharmaceutical company situated in Stein. With significant capital investment and numerous ongoing projects, our client seeks a skilled Program HSE Director to strengthen their team. If you are local to Stein and are intrigued by this opportunity, kindly...

  • Cmpl Program Director

    Vor 6 Tagen

    Basel, Schweiz Jet Aviation AG Vollzeit

    As the CMPL Program Director of Jet Aviation you will be responsible for VIP Aircraft completions programs with a revenue greater than 25M USD. You will coach a core team of up to 10 members across the program life cycle. You must take a quantitative approach to risk management, monitoring financial performance & reporting to executive leadership. As Jet...

  • Completions Program Director

    vor 7 Monaten

    Basel, Schweiz Jet Aviation Vollzeit

    As the Completion Program Director of Jet Aviation you will be responsible for VIP Aircraft completions programs with a revenue greater than 25M USD. You will coach a core team of up to 10 members across the program life cycle. You must take a quantitative approach to risk management, monitoring financial performance & reporting to executive leadership. As...

  • Program Director Completions

    vor 7 Monaten

    Basel, Schweiz Jet Aviation Vollzeit

    As the CMPL Program Director of Jet Aviation you will be responsible for VIP Aircraft completions programs with a revenue greater than 25M USD. You will coach a core team of up to 10 members across the program life cycle. You must take a quantitative approach to risk management, monitoring financial performance & reporting to executive leadership. As Jet...

  • Defence Program Director

    vor 7 Monaten

    Basel, Schweiz Jet Aviation AG Vollzeit

    This position is responsible for Defence program. You will coach a core team of up to 10 members across the program life cycle. You will also have to take a quantitative approach to risk management, monitoring financial performance & reporting to executive leadership. As Jet Aviation’s Defence Program Director your actions have to be in line with the...

  • RIVER - Chef de Partie

    Vor 3 Tagen

    Basel BS, Schweiz Viking Vollzeit

    ROLE OVERVIEW Part of our Galley team on our River vessels, the Chef de Partie prepares meals to the fullest satisfaction of our guests in accordance with Viking River Cruises Standards and HACCP rules. The Chef de Partie reports to Executive Chef and Sous-Chef. WHAT YOU WILL DO ON BOARD • Prepare and serve daily meals (breakfast, lunch, teatime,...

  • RIVER - Chef de Partie

    Vor 3 Tagen

    Basel BS, Schweiz Viking Vollzeit

    ROLE OVERVIEW Part of our Galley team on our River vessels, the Chef de Partie prepares meals to the fullest satisfaction of our guests in accordance with Viking River Cruises Standards and HACCP rules. The Chef de Partie reports to Executive Chef and Sous-Chef. WHAT YOU WILL DO ON BOARD • Prepare and serve daily meals (breakfast, lunch, teatime,...

  • Program Director

    vor 7 Monaten

    Basel, Schweiz Sobi Vollzeit

    **Company Description** **_ At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Here at Sobi, our mission and culture get...

  • RIVER - Chef de Partie

    vor 6 Monaten

    Basel, Schweiz Viking Vollzeit

    ROLE OVERVIEW Part of our Galley team on our River vessels, the Chef de Partie prepares meals to the fullest satisfaction of our guests in accordance with Viking River Cruises Standards and HACCP rules. The Chef de Partie reports to Executive Chef and Sous-Chef. WHAT YOU WILL DO ON BOARD • Prepare and serve daily meals (breakfast, lunch, teatime, dinner)...

  • River - chef de partie

    vor 3 Wochen

    Basel, Schweiz Viking Vollzeit

    ROLE OVERVIEW Part of our Galley team on our River vessels, the Chef de Partie prepares meals to the fullest satisfaction of our guests in accordance with Viking River Cruises Standards and HACCP rules. The Chef de Partie reports to Executive Chef and Sous-Chef. WHAT YOU WILL DO ON BOARD • Prepare and serve daily meals (breakfast, lunch, teatime, dinner)...

  • Associate Director Global Program Mgnt

    vor 7 Monaten

    Basel, Schweiz Novartis Vollzeit

    391607BR **Associate Director Global Program Mgnt**: Switzerland **About the role** The key accountabilities for the Associate Director, Global Program Management, Oncology are as follows: - Lead project teams with respect to the timing, scenario/options development, risk management, opportunities / challenges, and requirements of interfacing with...

  • Director, Clinical Operations Programs

    vor 1 Monat

    Basel, Schweiz Proclinical Vollzeit

    Proclinical are representing a medium sized, global biotech who are expanding rapidly due to the significant assets that are in development in their pipeline. As a result, they're seeking a Director of Clinical Operations Programs to strengthen their Global Clinical Trial and Program Operations team who can work remotely in Switzerland. The successful...

  • River Master Culinary Specialist

    vor 3 Wochen

    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Our Galley team on River vessels is seeking a skilled Chef de Partie. As a vital part of our culinary crew, you will prepare meals to the highest standards of Viking River Cruises. Reporting directly to the Executive Chef and Sous-Chef, you will work diligently to ensure guest satisfaction.Key Responsibilities:Prepare and serve daily meals (breakfast, lunch,...

  • Assoc. Director

    vor 7 Monaten

    Basel, Schweiz Novartis Vollzeit

    393012BR **Assoc. Director - Global Program Management Immunology (80-100%*)**: Switzerland **About the role** Location: Basel, Switzerland Fulltime, Hybrid, #LI-Hybrid Improving and extending people's lives is what we do. It’s our purpose, our calling - the summit we’re always striving to reach. Key to this mission is our Project Management teams in...

  • Clinical Operations Program Associate Director

    vor 1 Tag

    Basel, Schweiz Novartis Vollzeit

    100,000+ That’s how many patients participate in our clinical trials at any given time. GCO is Novartis’ powerhouse of Global Clinical Operations, redesigned to enable faster trial recruitment and enhanced trial delivery resulting in more timely access for patients to potential novel treatments. Every day, we are the link between science and medicine -...

  • Ass. Director Global Program Management

    Vor 6 Tagen

    Basel, Schweiz Novartis Vollzeit

    6000! That’s the number of associates in the Novartis Institutes for BioMedical Research (NIBR). This division is the innovation engine of Novartis, focusing on powerful new technologies that have the potential to help produce therapeutic breakthroughs for patients! Based on our understanding of cancer at the molecular, cellular and organismal levels,...

  • Director of Transformation Programs

    vor 3 Wochen

    Basel, Schweiz Groupeonepoint Vollzeit

    Director of Transformation Programs - Financial ServicesApply remote type Hybride locations New York City time type Full time posted on Posted 3 Days Ago job requisition id JR102105About OnepointAt Onepoint, we are more than consultants - we are transformation architects. Our mission is to guide organizations through strategic transformation, technological...

  • Animal Care Taker Basel Site

    Vor 5 Tagen

    Basel, Schweiz Charles River Laboratories Vollzeit

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...