Community Support

vor 2 Wochen


Basel, Schweiz Westhive AG Vollzeit

Community Support & Backoffice (m/w/d) 50-60%

Westhive ist die schnellst wachsende Coworking und Flexible Office Space Anbieterin der Schweiz. Zu unseren Members zählen heute rund 250 Startups, Unternehmen und Corporate Innovation Teams, darunter einige der prominentesten Unternehmen und Startups der Schweiz.

Für unsere architektonisch aussergewöhnliche und wunderschöne **Location in Basel** suchen wir **per sofort** eine motivierte Persönlichkeit als

**Community Support & Backoffice (m/w/d) 50-60%**

Als Mitarbeiter/in Community Support & Backoffice bist Du **erste Anlaufstelle** für Members und Interessenten und somit das «Gesicht» von Westhive vor Ort. Du betreust die Members umfassend und bist Ansprechpartner/in in nahezu allen Belangen.

AUFGABEN

In Deiner Verantwortung liegen insbesondere:

- Das Schaffen einer** freundlichen, offenen** und von Austausch geprägten **Atmosphäre **und Umgebung, in welcher sich die Members wohlfühlen und gerne arbeiten
- Die Sicherstellung aller **Abläufe und Funktionen im Alltag **an Deinem Standort
- Die** Zufriedenheit unserer Members** an Deinem Westhive Standort im Sinne einer positiven Customer Experience- Die Business Development
- & Sales Managerin zu** unterstützen und in Teilbereichen zu vertreten.**

Dabei fallen im Alltag die folgenden Aufgaben an:

- **Backoffice Aufgaben**: Member-Verwaltung, Badge-Verwaltung, Postservice u.ä.**Memberkommunikation**- Hilfestellung und** Informationen für unsere Mitglieder **zu allen Westhive Services, von Sitzungszimmern über Büromaterialien bis hin zu Events und Catering- ** On-Boarding **neuer Members sowie das Offboarding
- ** Unterstützung beim Empfang** der Coworker sowie externer Gäste und Kunden**Assistenz **bei der Bearbeitung externer und internen Anfragen- ** Behebung und/oder Eskalation** von Störungen in den alltäglichen Abläufen
- Mithilfe bei unserer **IT-Supportfunktion**: Einfache Installations
- und Verkabelungsarbeiten (z.B. Montage von Bildschirmen, Lautsprecher, Drucker u.ä.)
- Bereitschaft zur **Unterstützung des Host-Teams** im Bereich Housekeeping

ANFORDERUNGEN

Das bringst du mit:

- **Abgeschlossene kaufmännische** oder gleichwertige Ausbildung
- 2 - 3 Jahre **Berufserfahrung **als Receptionist/in oder in einer vergleichbaren Position
- ** Sehr gute Englischkenntnisse** in Wort und Schrift. Französisch von Vorteil.
- Versiert im Umgang mit **Microsoft Anwendungen**:

- Ein Flair für **IT Support**:

- Sehr gute **organisatorische Fähigkeiten**:

- Belastbare, freundliche und **kommunikative Persönlichkeit**:

- ** Serviceorientiert **und Freude am Kundenkontakt
- Ein gepflegtes Erscheinungsbild

Hast Du Lust, Teil eines **dynamischen Unternehmen**s** in der noch jungen Coworking Branche zu werden und mit uns zu wachsen? Dann** bewirb Dich jetzt**

Wir freuen uns auf Deine Bewerbung

ÜBER WESTHIVE

Die Westhive AG ist schweizweit die führende Anbieterin von flexiblen Bürolösungen. An den Zürcher Standorten an der Hardturmstrasse, an der Seestrasse in Wollishofen, am Bleicherweg und Stettbach sowie in Zug, Genf und Basel stehen knapp 2000 Arbeitsplätze mit einer umfassenden Service-Infrastruktur zur Verfügung. Prominente Westhive Members sind u.a. Valora, Microsoft, das Innovation & Ventures Lab der AMAG Gruppe, Concordia Versicherungen, Infosys, Clyde sowie über 250 verschiedene Startups und Unternehmen unterschiedlichster Branchen.



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