Program Manager

vor 2 Wochen


Zurich, Schweiz ABB Vollzeit

**Program Manager / Insides Sales Support and Social Selling ABB Robotics**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**Your responsibilities**:

- Inside Sales Program:

- Develop an understating of the lead management and sales process, and the pain points both within ABB Robotics and for customers.
- Work with global and local organizations to design an Inside Sales program and models that work for different sizes of countries / sales organizations.
- The program will include creating process and models for teams to optimize the lead lifecycle, from lead creation to their conversion into customers/orders.
- Social Selling Program:

- Work with global and local organizations to design a program that trains ABB Robotics employees to effectively create and use their social medial presence.
- Lead social selling training.
- Introduce and manage relevant tools like SproutSocial and Sales Navigator.
- Both programs:

- Measure effectiveness of both programs.
- Manage relevant dashboards and reports.
- Regularly report progress and results to stakeholders.
- Coordinate the resources allocated to the program and the projects within the program, defining main guidelines, and motivating and monitoring internal resources to accomplish all tasks and milestones.
- Serve as the key contact for the program stakeholders, and as escalation point for program issues.
- Ensure projects within the program follow sound methodology and execution practices in accordance with standard ABB internal directives and procedures.
- Contribute to the improvement of policies, standards, and procedures in the ABB sales process.

**Your background**:

- 10 years of experience in related field;
- Strong understanding of the B2B sales process;
- Fluency in English (written and spoken);
- Strong, structured approach to problem solving and communication skills;
- Team-player;
- Highly proactive and result-driven attitude;
- Proven influencing and networking skills;
- Experience in change management a plus

**More about us**:


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