Services & Solutions Associate - (French-speaking
vor 5 Monaten
Johnson & Johnson MedTech Companies are committed to reaching more patients and creating a better quality of life. The J&J Companies have been advancing patient care for more than a century. With an unparalleled range of products and services, programs, and research and development in surgical technologies, orthopedics, cardiovascular and specialty solutions, we enable clinical and economic value creation for healthcare systems and patient around the world.
**Services & Solutions Associate - (French-speaking area), Switzerland**
The Customer Solution team is recruiting for a driven and solutions-oriented Services & Solutions Associate, located in Zug, Switzerland. The team develops and implements solutions beyond the products that offer the customer clear added value and that enable J&J MedTech to enter and / or strengthen strategic partnerships with our customers aligned with our Value based Healthcare (VBHC) strategy. The Customer Solutions department is an integral part of the MedTech strategy, and you will join a dedicated team with highly experienced colleagues. This is a great opportunity for someone who wants to develop over time, grow in an organization, evolve personally and expertly.
**Objectives of the position**
- Implementing digital and non-digital solutions for customers in the areas of optimization and standardization of clinical treatment paths, education, surgical excellence, sustainability, staff satisfaction and hospital logistics, using lean management, process excellence and change management principles to achieve the set business goals.
- Responsible for overall project management from end to end and its timely and proper implementation, as well as coordination with external and internal partners.
- Ensuring first level support and after sales services for implemented solutions.
- Very close collaboration with product managers and development teams, commercial team, and business units as well as cross-functional teams (e.g., HCC, Legal, Customer Service, etc.) and EMEA functions.
- Building and maintaining customer relationships in clinical and non-clinical areas
- Support in the acquisition of new orders in close coordination with the strategic account managers and business unit managers.
- Evidence generation and development of case studies.
- Identifying market trends and customer insights.
**Qualifications**:
- At least 5 years of professional experience in a medical technology company, hospital, or consulting.
- University degree (FH, ETH, University) in economics, health economics or medical training/studies with a strong inclination to implement e-health topics.
- French mother-tongue, based in French speaking part of CH is a must.
- Good knowledge of the hospital's internal procedures and processes and stakeholder management.
- Project management experience, process excellence and change management.
**What you will need to succeed**
- Quick comprehension of complex issues, very good analytical skills, and process-oriented thinking.
- Sense of urgency, agile and flexible mindset, ability to deal with complexity and deliver results/secure support within a matrix organization.
- Proactive problem-solving skills, ability to develop and implement creative and holistic solution approaches.
- Convincing personality with strong communication skills and high empathy.
- High independence and sense of responsibility.
-
Services & Solutions Associate - (French-speaking
vor 5 Monaten
Zug, Schweiz Johnson & Johnson Vollzeit**Johnson & Johnson MedTech Companies **are committed to reaching more patients and creating a better quality of life. The J&J Companies have been advancing patient care for more than a century. With an unparalleled range of products and services, programs, and research and development in surgical technologies, orthopedics, cardiovascular and specialty...
-
Manufacturing Director, Amp-e
vor 5 Monaten
Zug, Schweiz Ardagh Group VollzeitMANUFACTURING DIRECTOR AMP-E At Ardagh Metal Packaging we truly believe that people must be at the center of what we do to provide the best beverage packaging solutions on the market to our customers. **We invite you to join us**: The European lead role is based in Zug, Switzerland and reports to our COO Ardagh Metal Packaging - Europe. You share our...
-
Institutional Client Services Associate
vor 1 Monat
Zug, Schweiz Interactive Brokers VollzeitJob Description & Responsibilities As a liaison to Interactive Brokers' professional clients, the candidate will provide unparalleled service to IBKR's existing and prospective clients, including banks, hedge funds, financial advisors, and introducing brokers. We aim to build and maintain long-term client relationships while providing a seamless onboarding...
-
Index Digital and Content Marketing Associate
vor 2 Monaten
Zug, Schweiz Institutional Shareholder Services VollzeitLet’s be #BrilliantTogether Digital and Content Marketing Associate KEY RESPONSIBILITIES Content and Website Management- - Optimize social media and implement SEO strategies to boost engagement and traffic.- Publish and maintain website content, ensuring compliance with privacy regulations.- Execute marketing campaigns and A/B tests to enhance lead...
-
Digital Solutions Associate
vor 3 Wochen
Zug, Zug, Schweiz Siemens Schweiz AG, Smart Infrastructure, Global Headquarters VollzeitUnlock the Future of Smart InfrastructureWe are seeking a talented and motivated individual to join our team as a Digital Solutions Associate. As a key member of our Smart Infrastructure team, you will play a critical role in developing and implementing innovative solutions that enhance the intelligence of buildings and cities.Key Responsibilities Support...
-
Institutional Client Services Associate
vor 6 Monaten
Zug, Schweiz Interactive Brokers VollzeitResponsibilities include, but are not limited to:Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.Other ad hoc projects and duties, including client training, general market research and development, etc...
-
Institutional Client Services Associate
vor 1 Monat
Zug, Zug, Schweiz Interactive Brokers VollzeitJob Title: Institutional Client Services AssociateAt Interactive Brokers, we are seeking a highly skilled Institutional Client Services Associate to join our team. This role will be responsible for providing exceptional client support and services to our institutional clients.Key Responsibilities:Troubleshoot and resolve technical, account, and trade-related...
-
Quality Assurance Associate
vor 5 Monaten
Zug, Schweiz Panda International VollzeitQA Associate This position will support the Global data collection automatization activities to improve CMO and suppliers data collection and KPI process establishment. The role reports into the Senior Director of External Quality and sits within a growing External Quality Operations team that is part of our expanding Global Center of Excellence focused on...
-
Commercial Associate Immunology
vor 5 Monaten
Zug, Schweiz Johnson & Johnson VollzeitJob purpose - Enables the Business Unit (BU) to focus on business-relevant topics by providing competent & timely support on administrative & operational tasks - Supports the BU in managing commercial projects for the assigned therapeutic area under the supervision of the project owner - Supports the BU in meeting process standards and requirements for all...
-
Index Review Associate
vor 1 Monat
Zug, Schweiz Institutional Shareholder Services VollzeitLet’s be #BrilliantTogether The Index Operations is currently organized in 3 units defined as Index Surveillance and Monitoring, Index Review, and Corporate Actions across 5 locations (Frankfurt, Zug, Prague, New York and Hong-Kong) and is responsible for day-to-day activities related to the maintenance of indices under STOXX mandates. Index Operations...
-
Transaction Manager
vor 5 Monaten
Zug, Schweiz Partners Group Vollzeit**What it's about** You will work alongside Partners Group's investment professionals in the transaction closing process for Private Equity, Real Estate and Infrastructure investments. Your main responsibility will be to ensure a seamless closing process. You will maintain the overall view of what is required to bring a transaction to closing, and you will...
-
Transaction Manager
vor 5 Monaten
Zug, Schweiz Partners Group Vollzeit**What it's about** You will work alongside Partners Group's investment professionals in the transaction closing process for Private Equity, Real Estate and Infrastructure investments. Your main responsibility will be to ensure a seamless closing process. You will maintain the overall view of what is required to bring a transaction to closing, and you will...
-
Product Marketing
vor 6 Monaten
Zug, Schweiz Qontigo VollzeitWe are seeking a Product Marketing Associate to join our team and contribute to the planning and execution of Go-to-Market (GTM) launches, client-focused messaging, tactics for campaigns, metrics analysis, project management, market research, and reports. In this role, you will play a pivotal part in shaping the narrative of our index business, enhancing...
-
Kubernetes Solution Architect
vor 6 Monaten
Zug, Schweiz Xelon VollzeitXelon is growing our team! We are hiring a Kubernetes Solutions Architect to grow our business. This role requires you to set out of your comfort zone. As part of our sales and customer success team, your technical experience will help you to support our customers in finding the right setup and solution for their Kubernetes infrastructure. In this role,...
-
Zug, Zug, Schweiz Viessmann Climate Solutions VollzeitJobbeschreibungWir suchen einen leistungsstarken Service-Koordinator (m/w/d) mit Fokus auf Lüftung & Klima, der als zentrale Schnittstelle zwischen Kunden, Servicetechnikern und internen Abteilungen agiert. Der Kandidat trägt maßgeblich dazu bei, den reibungslosen Ablauf von Serviceleistungen und die kontinuierliche Verbesserung der Servicequalität...
-
Position: Clinical Quality Associate
vor 5 Monaten
Zug, Schweiz Meditrial Europe Ltd. Vollzeit**Company Overview**: Meditrial is a dynamic and rapidly growing multinational company specializing in providing clinical and regulatory services to medical device companies in the USA and Europe. With a commitment to excellence and innovation, we empower our clients to navigate complex regulatory landscapes and bring life-changing medical devices to market...
-
Investment Operations Associate
vor 1 Monat
Zug, Zug, Schweiz Evolution Equity Partners VollzeitAbout Evolution Equity PartnersEvolution Equity Partners is a global venture capital firm with a proven track record of success in the technology sector. Our team of experienced professionals is dedicated to identifying and supporting innovative technology companies around the world.Job DescriptionWe are seeking a talented and motivated Investment Operations...
-
Associate Director, International Medical Affairs
vor 5 Monaten
Zug, Schweiz Blueprint Medicines Vollzeit**Associate Director, International Medical Affairs Operations** Location(s): Zug, Switzerland Level of position: Associate Director Position type: office-based Reporting Line: VP Medical Affairs, International ***How will your role help us transform hope into reality?** ***This position reports into the VP of International Medical Affairs and will...
-
Institutional Client Services Liaison
vor 3 Wochen
Zug, Zug, Schweiz Interactive Brokers VollzeitAs an Institutional Client Services Associate at Interactive Brokers, you will play a critical role in delivering exceptional support to our institutional clients. Your key responsibilities will include:Key ResponsibilitiesTroubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat, providing timely and...
-
Portfolio Associate
vor 5 Monaten
Zug, Schweiz Partners Group Vollzeit**What it's about** The Infrastructure Portfolio Management team within the Portfolio Management business unit is responsible for the strategic steering and portfolio management of private infrastructure focused products of Partners Group. The team furthermore supports the acquisition & retention of institutional clients and distribution partners with an...