Institutional Client Services Associate

vor 1 Tag


Zug, Schweiz TN Switzerland Vollzeit

Client: Interactive Brokers

Location: [Location]

Job Category: Customer Service

Job Reference: 9f3a0d1842c7

Job Views: 10

Posted: 21.01.2025

Expiry Date: 07.03.2025

Job Description:

Responsibilities include, but are not limited to:

  1. Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
  2. Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
  3. Other ad hoc projects and duties, including client training, general market research and development, etc.

Qualifications & Skills

  1. Strong knowledge of listed Equities, Options, Futures, and/or FX.
  2. Analytical problem-solver with a passion for technology and financial markets.
  3. Prior experience in international settlements or clearing operations is a plus.
  4. German and English speaking - any additional European languages are a plus.
  5. University degree or higher.
  6. At least one to two years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competencies will also be considered).

Company Benefits

  1. Salary commensurate with experience.
  2. Performance-based cash bonus and stock grant.
  3. Hybrid work model.
  4. Daily company-paid lunch. Fruit and snack options throughout the day.
#J-18808-Ljbffr

  • Zug, Schweiz Interactive Brokers Group, Inc. Vollzeit

    Institutional Client Services Associate - Italian speaking Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...


  • Zug, Schweiz Interactive Brokers Vollzeit

    **Job Description & Responsibilities**: ***Responsibilities include, but are not limited to**: - Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat - Escalate high-level issues to relevant stakeholders and make suggestions for process improvement - Other ad hoc projects and duties, including client...


  • Zug, Schweiz Interactive Brokers Vollzeit

    Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global electronic...


  • Zug, Schweiz Interactive Brokers Vollzeit

    Responsibilities include, but are not limited to:Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.Other ad hoc projects and duties, including client training, general market research and development, etc...


  • Zug, Schweiz Partners Group Vollzeit

    **What it's about** An Associate Service Provider Manager has a supporting role within the newly created Global Service Provider Management team of Partners Group. The position holder supports the team of Service Provider Managers focusing primarily on the operational and tactical activities of Service Provider Management globally Main responsibilities: -...


  • Zug, Schweiz Johnson & Johnson Vollzeit

    Johnson & Johnson MedTech Companies are committed to reaching more patients and creating a better quality of life. The J&J Companies have been advancing patient care for more than a century. With an unparalleled range of products and services, programs, and research and development in surgical technologies, orthopedics, cardiovascular and specialty...


  • Zug, Schweiz Genioo Vollzeit

    **Director Client Service** **Life Sciences Consulting** **Hybrid** **YOUR ROLE**: As a Director of Client Service, you will have a unique opportunity to oversee, manage, and develop a set of core accounts within leading global pharmaceutical and biotech companies. The impact you will have can change the course of history, improve quality of life, and...


  • Zug, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Index Digital and Content Marketing Associate, ZugClient: ISS | Institutional Shareholder ServicesLocation:Job Category: OtherJob Reference:d0b0ec7a6205Job Views:9Posted:21.01.2025Expiry Date:07.03.2025Job Description:Let’s be #BrilliantTogetherThe Digital and Content Marketing Associate is responsible for...

  • Associate (Blueearth)

    Vor 4 Tagen


    Zug, Schweiz Partners Group Vollzeit

    **What it's about** Blue Earth Capital is an independent global impact investment firm, headquartered in Zug, Switzerland with operations in New York and London. It manages investment strategies for an international clientele of professional investors who are seeking investment solutions that offer market-rate returns, while also helping to address pressing...


  • Zug, Schweiz Genioo Vollzeit

    Life Sciences Consulting (Hybrid)Your RoleAs a VP Client Service, you will have a unique opportunity to oversee, manage, and develop a set of core accounts within leading global pharmaceutical and biotech companies. You will serve as a true leader of our client relationships, shape the client work, and manage and develop a practice with our talented and...

  • Transaction Manager

    vor 9 Stunden


    Zug, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Client:Partners GroupLocation:Zug (Switzerland) or LuxembourgJob Category:OtherJob Reference:af2c891835f5Job Views:10Posted:21.01.2025Expiry Date:07.03.2025Job Description:What it's aboutYou will work alongside Partners Group's investment professionals in the transaction closing process for Private Equity, Real...

  • Transaction Manager

    Vor 2 Tagen


    Zug, Schweiz Partners Group Vollzeit

    **What it's about** You will work alongside Partners Group's investment professionals in the transaction closing process for Private Equity, Real Estate and Infrastructure investments. Your main responsibility will be to ensure a seamless closing process. You will maintain the overall view of what is required to bring a transaction to closing, and you will...


  • Zug, Schweiz Meditrial Europe Ltd. Vollzeit

    Meditrial is a full-service digital research organization with a foundation in clinical trial research, education, regulatory and market access. Meditrial has been leading the medical tech industry by delivering unparalleled outcomes for innovators. Our successful track record supporting medical device and biotechnology companies in all phases of clinical...

  • Lead Client Lifecycle

    Vor 3 Tagen


    Zug, Schweiz Pragmatica Vollzeit

    Als **Lead Client Lifecycle & Self-Service** unterstützt du unsere Kunden in der Finanzbranche (Investment, Retail und Privatbanken) und wirst sie in allen Aspekten des Digitalen Wandels begleiten. Mit deiner fachlichen Expertise im Bereich **Client Lifecycle & Self-Service** hilfst du unseren Kunden neue Lösungen für ihre Herausforderungen zu finden....


  • Zug, Schweiz Johnson & Johnson Vollzeit

    Are you interested in the Swiss healthcare environment and pharmaceutical industry? And do you want to join an impactful team? In this role you will enable the Business Unit (BU) to focus on business-relevant topics by providing proficient & timely support on administrative & operational tasks. You will further support the team in running commercial projects...

  • Transaction Manager

    Vor 2 Tagen


    Zug, Schweiz Partners Group Vollzeit

    What it's about You will work alongside Partners Group's investment professionals in the transaction closing process for Private Equity, Real Estate and Infrastructure investments. Your main responsibility will be to ensure a seamless closing process. You will maintain the overall view of what is required to bring a transaction to closing, and you will drive...


  • Zug, Schweiz Zimmer Biomet Vollzeit

    **Requisition Number**: EMEA10344 **Employment Type**: Full-time **Location**: Zug **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and...


  • Zug, Schweiz Hobson Prior Vollzeit

    Hobson Prior are looking for a MSAT Data and Documentation Associate to join a brilliant biotech organisation on a contract basis located in Zug. Our client is focused on improving the lives of patients suffering from cancer by novel targeted treatments. Please note that to be considered for this role you must have the right to work in this location. **Key...


  • Zug, Schweiz Interactive Brokers Vollzeit

    **Job Description & Responsibilities**: The Client Integration Project Manager will focus on Customer Integration projects and is also responsible for coordinating, organizing and scheduling team activities for IT-related projects and effectively curate the overall IT project portfolio. The Client Integration Project Manager maintains, documents, organizes...

  • Portfolio Management

    vor 9 Stunden


    Zug, Schweiz Broadgate Vollzeit

    Broadgate is partnered with a FINMA-regulated investment management firm based in Zug, specializing in the commodities sector. The firm combines rigorous analysis with innovative strategies to deliver outstanding investment outcomes for their clients. They are seeking a motivated and ambitious individual to join as a Portfolio Management and Risk...