Front Desk Receptionist

Vor 6 Tagen


Geneve, Schweiz Hôtel Ramada Encore Genève Vollzeit

Hôtel 3 étoiles supérieur de 154 chambres, le Ramada Encore Genève tient à se rapprocher du service proposé par les établissements 5 étoiles de la place.

Membre du groupe Wyndham Hotels & Resorts, il bénéficie d’une situation idéale aux portes de Genève.

Nous vous proposons de rejoindre notre équipe Front Office, et sommes à la recherche d’un ou une réceptionniste d’hôtel tournant soir et nuit.
Jeune diplômé et/ou au bénéfice d’une expérience réussie à la réception d’un établissement hôtelier, vous vous distinguez par votre excellente présentation, votre courtoisie et votre entregent.

**Vous**:

- Etes orienté(e) service clients,
- Parlez couramment français et anglais (autre langue supplémentaire appréciée)
- Connaissez le logiciel Opera
- Appréciez les horaires décalés de l’hôtellerie (shifts matin, soirs et nuits).

Prise en charge totale du client (individuel loisirs, corporate, groupe), de sa demande de réservation au moment de son départ:
Prise de réservation,
Check in,
conciergerie (connaissance de Genève appréciée),
Vérification des dossiers des clients en arrivée et présents,
Upselling,
Check out et vérification de facturation,
Clôture.
- Etes orienté(e) service clients,
- Parlez couramment français et anglais (autre langue supplémentaire appréciée)
- Connaissez le logiciel Opera
- Appréciez les horaires décalés de l’hôtellerie (shifts matin, soirs et nuits).


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