Emea Deliver Analytics, Pharma Lead

vor 1 Tag

Zug, Schweiz Johnson & Johnson Vollzeit

EMEA Deliver Analytics **Pharm Lead **is analytics focal point of the segment -** **manages analytics portfolio and long term analytics approach. He/she connects with operations and manages customer expectation. Actively identifies analytics opportunities in all areas such as descriptive and advanced analytics. Segment analytics lead ensures there is sufficient capacity for agile analytics too and manages escalations. He/she independently leads key improvement projects, drives further automation and its roadmap, owns segment of competency model to train and coach analytics team and community, leads other segment analytics within the team and acts as analyst lead back up. On top of leading Pha analytics, this role will **lead reporting pillar** within EMEA deliver analytics team.

**Key Responsibilities**:

- **Manage segment analytics portfolio**
- Host segment analytics regular meeting with primary review of the analytics portfolio
- Facilitate assignment of ownership over analytics portfolio
- Review the portfolio with segment lead on regular basis
- Plan long term evolution of the segment portfolio
- **Lead reporting pillar within EMEA Deliver Analytics team**
- Evolve key reporting tools from visualization but also data infrastructure standpoint, drive their standardization, interact with other regions and global teams in further evolving our reporting tools
- Overarch regular reporting especially MBR (monthly business review) and QBR (quarterly business review) process
- Collect reporting requirements and prioritize those, manage overall reporting requests portfolio
- **Drive automation across the segment portfolio**
- Update automation heat map
- Drive automation projects, coach analytics in delivering those, deliver selected projects
- **Improve customer experience connected with assigned reports**
- Understand customer needs, track that and translate those into actionable items
- Drive improved customer experience
- **Identify cross-segment opportunities and best practices**
- **Lead and coach assigned analysts**
- Drive selection process
- Lead performance evaluation
- Coach and train assigned analysts
- Prepare development plan for each assigned analyst
- **Own portion of analytics competency model**:

- Identify and own element of analytics competency model
- Track trends in this area, share and mediate that to the rest of analytics team and community
- **Contribute to identification of further analytics opportunities**:

- Actively participate in data infrastructure workshops and other occasions to identify
- Stay aligned (with segment analytics lead help) about business and analytics priorities of the segment
- **Reactive analytics**:

- Be familiar with content of segment analytics reactive analytics log and execute in delivery of that according to priorities
- **Back up segment analytics analyst in case not available**

**Qualifications** Experience and Skills**:
EMEA Deliver Analytics **Pharm Lead **should have** **knowledge and experience in following areas with the main emphasis on Business Knowledge, Data and technology and Analytics:
**LEAD**

Project and portfolio management - PM (planning), Risk management, PPM (portfolio / domain management)

Governance and Stakeholder management - Stakeholder maintenance, Stakeholder mapping, Stakeholder analysis

Time management and prioritization

Information management - OneNote, Teams, SharePoint, PPT

Vision - Brainstorming, Design thinking, Vivid vision

**BUSINESS KNOWLEDGE**

Physical flows

Business model

Business priorities

Data available

KPIs - OTIF, Cost to serve, Customer experience, Transportation

**DATA and TECHNOLOGY**

Basics - Excel, PowerQueries

Process data - Alteryx, MS Azure

Connect data - PowerApps, SharePoint

Display - Power BI

Data-science - SCIMIO, basics of Python, DataRobot/Dataiku or alike tools

**ANALYTICS**

Descriptive statistics

Diagnostic analytics - Pareto analysis, Root cause analysis, Process mapping, SIPOC, 6sigma, Kaizen

Probability, Mathematical statistics (Estimation, Hypothesis testing, Regression analysis)

Predictive analytics (Time series analysis, Forecasting, Machine learning)

Prescriptive analytics (Optimisation)

Alongside these analytics specific competencies, this role is part of virtual team so ability to work in virtual environment efficiently is essential as well as excellent level of written and spoken English, ability to clearly form ideas and share those as well as customer centric approach and life-long learning attitude.

**Primary Location**
Belgium-Antwerp-Beerse
- **Other Locations**
Europe/Middle East/Africa-Ireland-Cork, Europe/Middle East/Africa-Switzerland-Zug-Zug

**Organization**
JNJ Global Business Servi (7761)

**Job Function**
Operations

**Requisition ID**
2206054062W

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