Cs Repair Execution Tech Team Lead

Vor 2 Tagen

Meyrin, Schweiz Richemont Vollzeit

Reference Code: 78001**CS Repair Execution Tech Team Lead**:

- Richemont- Meyrin, GE, CH- Permanent- Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

**CS Repair Execution Tech Team Lead**
- “
- _Join a dynamic Technology and Business environment to help our Customer Services Teams develop the next generation of Repair Execution solutions_”**CONTEXT**
- Our Customer Services teams have embarked into a journey to accelerate digitalization bringing more efficiency and quality to the very well-structured repair service platforms, based on latest technologies for Service Management, No/Low Coding platforms and Integration methods to several systems.- The scope of our repair operations covers 50+ dedicated repair platforms and manufactures, thousands of authorized dealers, and several technicians in some of the most prestigious boutiques worldwide. It also covers various business activities mainly based on repairs of watches, jewellery, writing instruments and leather products, from traditional to more industrialized practices.**HOW WILL YOU MAKE AN IMPACT?**
- The role is embedded in Richemont’s Group Technology Product Domain “Operations & Services” and part of the Customer Service Product Area.-
- Key Responsibilities:
- Building and operating components of our Repair Execution (WISE) suite. Including:

- Integration with other platforms such as Windchill (PLM), SAP (ERP), PIM
- Architecting the Repair Execution solutions landscape, including its future integrations with other platforms, being equally responsible for the deployment and maintenance of new features, as well as security and performance.
- Operating components of our Repair Execution (WISE) suite. Including:

- Monitoring the solutions with Group tools to guarantee security and performance.
- Leading support team to achieve SLA target
- Leading and consulting key users as well as the internal teams on the topic of Repair Execution
- Consulting and advising Business users in their operations, by maintaining software updates, scaling the solution and any type of service that keeps the system optimized.
- Ensuring a smooth and constant communication flow with the business and technical communities, building solid relationships along the way.

**HOW WILL YOU EXPERIENCE SUCESS WITH US?**
- You hold a bachelor's or master's degree in Computer Science, Engineering or Business Management.
- You have performed as a functional/business analyst in the past, designing and defining solutions alongside architects and business experts of different areas such as customer service, manufacturing, logistics and finance.
- You have long hands-on experience in Software development with focus on manufacturing or repair processes
- You have strong understanding of software development lifecycles, including object-oriented environments, Agile and Scrum models as well as rapid prototyping in an industrial environment on innovative components.
- You strive to maintain solutions well documented and have a strong sense of organization.
- Having worked with JIRA/Confluence and other Atlassian products is a plus.
- You have proven exposure to complex technical and business environments with an international, multi-language organization.
- You have broad knowledge in technical integration methods such as RESTful APIs, Event-driven architecture, and authentication schemes.
- Experience with ERP/PLM systems integration will be a plus.
- You have basic understanding or programming background.
- Knowledge of Javascript, C# and other high-level programming frameworks is a plus.
- Basic understanding of low/no code development, UX/UI design concepts and CSS is a plus.
- Experience with SQL databases, cloud storage services a plus.
- Experience with support organization (prevent system/network outages and data loss) and keeping systems scalable
- Experience with monitoring solutions, such as Datadog for performance, integration, and log monitoring.
- Ability and experience to effectively communicate technical information to management, peers, and industry partners.
- You communicate easily with external suppliers, technology and business partners, key users, and project managers.
- Exposure to collaborative platforms such as MS Teams is a plus.
- Fluent in English and French, knowledge of German is a plus.

**HOW DO WE KEEP YOU SMILING?**
- The role is a perfect mix of building and maintaining new innovative solutions while developing and animating a new agile team at the service of the Customer Service Product Area.
- The variety and density of initiative

  • Team Leader Returns

    Vor 6 Tagen

    Meyrin, Schweiz GF Machining Solutions Services SA Vollzeit

    The Customer Service Center is responsible to store and ship wear and spare parts for all the GF MS Machines around the world. Our sales companies are in contact with the customers and order parts for the repair or maintenance of the machines. The return department is responsible to treat these parts and liaise with the sales companies. We are hiring the...

  • Tech. Team Lead Logistics Manufacturing Upstream

    Vor 3 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Reference Code: 97558**Tech. Team Lead Logistics Manufacturing Upstream**: - Richemont- Meyrin, GE, CH- Permanent- Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to...

  • Tech. Team Lead Logistics Manufacturing Upstream

    Vor 3 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Full-time / Part-time Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed...

  • Project Leader Field Service Manager

    Vor 6 Tagen

    Meyrin, Schweiz Georg Fischer Vollzeit

    **Your tasks****: - Drive projects focusing on Business Development tools in order to improve services visibility, the main focus being the SAP FSM follow up and improvement aiming at supporting our sales force on field. - Manage relevant activities to reach goals and deadlines defined according to Steering Committee's requests and decisions. - Support the...

  • Digital Manufacturing Technology Team Lead

    Vor 2 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Critères de l'offre **L'entreprise**: Richemont Richemont Description du poste Digital Manufacturing Technology Team Lead "Join a dynamic Technology and Business environment to help our Manufactures transition into Industry 4.0 tools and practices" CONTEXT Our Manufactures have embarked into a journey with Industry 4.0 to accelerate digitalization...

  • Cloud Security Team Lead

    Vor 3 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Richemont Built for the long term, Richemont nurtures the distinctive craftsmanship, innovative spirit and creative inspiration of its Maisons and businesses.Join our team of security experts and tackle the most complex cloud security challenges. Together, we'll build a secure foundation for Richemont's digital future.(Guillaume.G, Cloud Governance &...

  • Iiot Technology Team Lead

    vor 1 Woche

    Meyrin, Schweiz Richemont Vollzeit

    Reference Code: 71086**IIoT Technology Team Lead**: - Richemont- Meyrin, GE, CH- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage...

  • Head of Europe Projects Management

    Vor 5 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Code de référence: 75102**Head of Europe Projects Management**: - Richemont- Meyrin, GE, CH- PermanentRichemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et...

  • Product Development Platforms Team Lead

    Vor 6 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Reference Code: 63402 **Product Development platforms Team lead**: Richemont Meyrin, GE, CH Permanent Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve...

  • Application Support Distribution

    Vor 4 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Reference Code: 94484**Application Support Distribution - Team Leader**: - Richemont- Meyrin, GE, CH- Permanent- Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to...

  • Product Development Platforms Team Lead

    Vor 2 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Critères de l'offre **L'entreprise**: Richemont Richemont Description du poste "Empower our move to cloud journey while providing performant platforms for product development users" CONTEXT You'll be a key player in our Cloud transformation, that is in progress. With sharp mind and innovating ideas, you will define the new architecture with concepts...

  • Data Governance Strategy Lead

    Vor 4 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Reference Code: 94506**Data Governance Strategy Lead**: - Richemont- Meyrin, GE, CH- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the...

  • Business Process Owner

    Vor 6 Tagen

    Meyrin, Schweiz Georg Fischer Vollzeit

    **Your tasks****: - Optimize the sales journey from quote to order management. - Define and develop sales reporting capabilities, together with input from sales and marketing team. - Play an active role to represent the business on the transformation journey, especially in the development of the future quoting tool (CPQ). - Quote expert in charge to...

  • Lead Generation Manager

    Vor 3 Tagen

    Meyrin, Schweiz Cartier Vollzeit

    Code de référence: 77545**Lead Generation Manager**: - Meyrin, GE, CH- PermanentL’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous comptons plus de...

  • Facilities Services and Real Estate Leader

    Vor 2 Tagen

    Meyrin, Schweiz Dupont Vollzeit

    At DuPont, we are working on things that matter, whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers in this global pandemic. If you would like to be a part of a premier multi-industrial company...

  • Technology Innovation Leader

    Vor 2 Tagen

    Meyrin, Genf, Schweiz Lombard Odier Vollzeit

    Key DeliverablesThe Product Owner will be responsible for the following key deliverables:Develop a product vision and roadmap aligning with the organization's strategic direction.Work with suppliers to drive value and establish strong relationships.Maintain and prioritize the backlog, ensuring product maintenance and stability.Participate in project...

  • International Digital Technical Lead

    Vor 7 Tagen

    Meyrin, Schweiz Cartier Vollzeit

    Code de référence: 91672**International Digital Technical Lead**: - Meyrin, GE, CH- Fixed TermL’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous...

  • DevOps Squad Lead

    Vor 7 Tagen

    Meyrin, Schweiz Richemont Vollzeit

    Reference Code: 62701 **DevOps Squad Lead**: Richemont Meyrin, GE, CH Permanent Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and...

  • International Client Satisfaction Project Manager

    vor 1 Woche

    Meyrin, Schweiz Cartier Vollzeit

    Code de référence: 67121 **International Client Satisfaction Project Manager - 6 months**: Meyrin, GE, CH Fixed Term L’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis...

  • CRM Manager

    vor 1 Woche

    Meyrin, Schweiz Officine Panerai Vollzeit

    Reference Code: 71781**CRM Manager**: - Meyrin ou Milan, GE, CH- PermanentPanerai is a high-end status sports watch brand that operates in a niche segment, fully exploiting its values of belonging that allow Panerai owners to feel part of an exclusive club. The fundamental values of Panerai are based on history and the sea world, authenticity, exclusivity...