Manager of Commercial Performance

vor 3 Wochen


Zurich, Schweiz EAME Regional Office Vollzeit

Summary

**Join our team as **Manager of Commercial Performance - Franchise EAME**

The Manager of Commercial Performance - Franchise will serve as a proactive communication liaison with franchise partners and operators and prepare scheduled and ad-hoc business performance reviews. This role will support EAME Franchise hotels and their colleagues with day-to-day Commercial Services-related escalations from Owner/Operator and HotelAssist. The tasks can range from technical system issues across various Commercial Services functions to providing advanced knowledge-based materials and strategies for troubleshooting and driving brand contribution to enhancing performance KPIs. This role will also deploy data performance management dashboards and produce meaningful recommendations for improving overall superior business performance.

**Qualifications**:
**Preferred Experience**:

- 5+ years of hotel commercial services management experience
- Experience with industry standard sales tools required (TravelClick Suite, CVENT, STR, etc)
- On-property hotel leadership experience preferred
- Previous franchise management company experience preferred

**Preferred Education**:

- Bachelor’s Degree and above preferred
- Spanish and/or German Language proficiency a plus

**We look forward to hearing from you**

Hyatt offers a great range of benefits, including:

- Long term career growth opportunities
- 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
- Hybrid Working/Homeoffice
- ...and a company that truly cares



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