Self Service Options Consultant

vor 1 Woche

Geneve, Schweiz Caterpillar Vollzeit

**Career Area**:
Product Support

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Job Summary**:
As a Self Service Options Consultant, you will work across various functional business units to achieve parts objectives and work with global partners along with districts, dealers and customers to implement parts marketing activities and drive parts growth. You will be working as an individual contributor who has established expertise in a specific marketing field related to parts and service, covering the EAME region. You will lead research and provide expertise in the development and implementation of marketing strategies. The projects and assignments you will be handling are complex and strategic in nature.

**What you will do**:

- Lead teams and training for specific projects and/or purpose.
- Mentor team members within broader Parts & Service organization.
- Drive Promotional Strategy/coordination.
- Delivering new products and programs globally or regionally.
- Developing, Coordinating and Presenting Training materials to various audiences.
- Works along with senior management in planning major programs and objectives for the Division.
- Forecasting/Business Planning.
- Competitive Analysis; Segmenting, targeting and positioning market opportunities to gain market share.
- Managing Parts Variance.
- Partner with industry groups to align strategies.

**What you have**:

- **Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- **Influencing**:Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
- **Service Excellence**:Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Knowledge of dealer aftermarket operations.
- Technical background and/or technical knowledge.

**Additional information**:
ISE/Relocation - not available.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Follow us on Twitter, Facebook, LinkedIn, and YouTube.

**NB. The panel cannot make assumptions when shortlisting therefore please demonstrate **your qualifications and experience on your CV relevant to the criteria outlined.**

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

**Posting Dates**:
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

  • Destination Services Consultant

    vor 3 Wochen

    Geneve, Schweiz Alchemy Global Talent Solutions Vollzeit

    **Job Details**: **Posted**: - 29th January, 2023- **Location**: - Geneva, Genève, Switzerland- **Job Ref**: - 16070- **Salary**: - Competitive SalaryWe are partnering with a global service provider in their search for a hire an experienced Destination Services Consultant to join our client’s expanding team in Geneva, Switzerland. The Destination...

  • Destination Services Consultant

    vor 3 Wochen

    Geneve, Schweiz Alchemy Global Talent Solutions Vollzeit

    **Job Details**: **Posted**: - 29th January, 2023- **Location**: - Geneva, Genève, Switzerland- **Job Ref**: - 16070- **Salary**: - Competitive SalaryWe are partnering with a global service provider in their search for a hire an experienced Destination Services Consultant to join our client’s expanding team in Geneva, Switzerland. The Destination...

  • Services Training Consultant

    Vor 7 Tagen

    Geneve, Schweiz Caterpillar Vollzeit

    **Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes the World** Whether it be ground-breaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the...

  • Consultant On Care and Support Coordinator

    vor 2 Wochen

    Geneve, Schweiz United Nations Vollzeit

    **Job Opening** **Job Opening ID**: 234712 **Job Network** : Political, Peace and Humanitarian **Job Family** : Human Rights Affairs **Category and Level** : Consultants, CON **Duty Station** : GENEVA **Department/Office** : Office of the High Commissioner for Human Rights **Date Posted** : May 14, 2024 **Deadline** : May 21, 2024 **Result of...

  • Consultant for Fiscal Policy

    vor 2 Wochen

    Geneve, Schweiz United Nations Vollzeit

    **Job Opening** **Job Opening ID**: 234654 **Job Network** : Economic, Social and Development **Job Family** : ENV **Category and Level** : Consultants, CON **Duty Station** : GENEVA **Department/Office** : United Nations Environment Programme **Date Posted** : May 14, 2024 **Deadline** : May 29, 2024 **Result of Service** - The work of the...

  • Medical Consultant

    vor 4 Wochen

    Geneve, Schweiz United Nations Vollzeit

    Result of Service Provision of a report describing the medical/psychological services recommended by the consultant for IIIM beneficiaries, along with a completed mapping of services. The synthesis report shall include an overview of medical and psychological services available to Syrians residing in Türkiye; a list of recommended service providers; and a...

  • Rebuild Program Consultant

    vor 3 Wochen

    Geneve, Schweiz Caterpillar Vollzeit

    **Career Area**:Marketing / Sales / Product Support**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...

  • Economic and Trade Policy Unit

    vor 3 Wochen

    Geneve, Schweiz United Nations Vollzeit

    **Job Opening** **Job Opening ID**: 222323 **Job Network** : Questions économiques et sociales et développement **Job Family** : Environnement **Category and Level** : Consultants, CON **Duty Station** : GENEVA **Department/Office** : United Nations Environment Programme **Date Posted** : Nov 21, 2023 **Deadline** : Dec 12, 2023 **Result of...

  • Business Development Consultant

    vor 3 Wochen

    Geneve, Schweiz TAG Aviation SA Vollzeit

    As the leading business aviation company in Europe, TAG Aviation provides unrivalled opportunities to build a career in the private aviation industry. We attract and maintain high quality staff and in return we employ people who are loyal and committed and who have a passion for client satisfaction. We are now looking for a: **Business Development Consultant...

  • Business Development Consultant

    vor 3 Wochen

    Geneve, Schweiz TAG Aviation SA Vollzeit

    As the leading business aviation company in Europe, TAG Aviation provides unrivalled opportunities to build a career in the private aviation industry. We attract and maintain high quality staff and in return we employ people who are loyal and committed and who have a passion for client satisfaction. We are now looking for a: **Business Development Consultant...

  • Business Consultant Customer Service

    vor 2 Wochen

    Geneve, Schweiz Richemont Vollzeit

    Code de référence: 90595**Business Consultant Customer Service - Richemont Europe**: - Richemont- Genève, GE, CH- Fixed TermRichemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de...

  • Retail Consultant Aesop Genova, Switzerland

    vor 4 Wochen

    Geneve, Schweiz AESOP Corporate Vollzeit

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...

  • Retail Consultant Aesop Genova, Switzerland

    vor 14 Stunden

    Geneve, Schweiz AESOP Corporate Vollzeit

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...

  • Business Development Consultant

    vor 1 Woche

    Geneve, Schweiz TAG Aviation Vollzeit

    Execute warm sales calls / face to face meetings as directed by the BD team to increase TAG market share. - Research market developments and qualifying prospective clients to target. - Maintain a working knowledge of the prospect CRM database to ensure structured independent activity. - Handle inbound online and phone enquiries for new charter or aircraft...

  • International Consultant

    vor 2 Wochen

    Geneve, Schweiz United Nations Vollzeit

    **Job Opening** **Job Opening ID**: 233066 **Job Network** : Public Information and Conference Management **Job Family** : IMA **Category and Level** : Consultants, CON **Duty Station** : GENEVA **Department/Office** : International Trade Centre **Date Posted** : Apr 17, 2024 **Deadline** : Apr 30, 2024 **Result of Service** - Until the end of the...

  • Business Development Consultant

    vor 4 Wochen

    Geneve, Schweiz TAG Aviation Vollzeit

    Execute warm sales calls / face to face meetings as directed by the BD team to increase TAG market share. - Research market developments and qualifying prospective clients to target. - Maintain a working knowledge of the prospect CRM database to ensure structured independent activity. - Working as part of a team to reach individual & team targets, supporting...

  • Business Development Consultant

    vor 14 Stunden

    Geneve, Schweiz TAG Aviation Vollzeit

    Execute warm sales calls / face to face meetings as directed by the BD team to increase TAG market share. - Research market developments and qualifying prospective clients to target. - Maintain a working knowledge of the prospect CRM database to ensure structured independent activity. - Working as part of a team to reach individual & team targets, supporting...

  • Consultant - Financial Services - Audit Prudentiel

    vor 2 Wochen

    Geneve, Schweiz KPMG Vollzeit

    Consultant - Financial Services - Audit Prudentiel - Notre équipe spécialisée dans les services financiers intervient sur des mandats d'audit et des projets de conseil règlementaire et de gestion des risques.**Genève** **A convenir** **80 % - 100 %** Your contribution to KPMG Participer activement aux audits prudentiels pour notre clientèle...

  • Consultant

    vor 2 Monaten

    Geneve, Schweiz United Nations Vollzeit

    Result of Service In close coordination with the OHCHR Assessment Team, the consultant will co-draft an assessment report that will set out analysis and findings regarding the issues covered by the assessment, as set out above, and provide recommendations regarding options to meet the information management needs of investigative bodies supported by OHCHR,...

  • Consultant - Markets & Sales - Financial Services

    vor 3 Wochen

    Geneve, Schweiz KPMG Vollzeit

    **Consultant - Markets & Sales - Financial Services**: - Tu souhaites rejoindre une société réputée au niveau international ? - Tu as un intérêt particulier pour le marketing, l'organisation d'événements et les activités commerciales ? - Rejoins-nous et développe tes compétences dans un environnement dynamique et stimulant.- Postulez maintenant-...