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Global Conversion Rate Optimization Manager
vor 4 Monaten
CONTEXT & MISSION:
We are seeking a hands-on Global Conversion Rate Optimization Manager to lead our efforts in optimizing customer experience on digital platforms. This role is pivotal for upskilling and transforming key markets globally.
You will report to the Head of Digital Performance, who will support you in achieving your goals with markets and international teams.
MAIN RESPONSIBILITIES:
- Own and maintain a global learning agenda
- Align with customer experience, marketing and Ecommerce teams to formalize a global CRO roadmap
- Analyze qualitative and quantitative data using tools like Typeform, Google Analytics and Content Square to identify opportunities
- Design and implement experiments : build and QA tests in initial markets, measure and communicate results to stakeholders and lead the rollout of successful strategies across international markets
- Foster experimentation culture within the digital organization : upskill team members in various markets and animate a community to support collaboration and knowledge sharing
- Work closely with Ecommerce product and UI/UX teams to support product improvement and influence product features, while respecting brand design design system and principles
This role is a unique opportunity to make a significant impact on our global e-commerce operations, driving innovation and efficiency across multiple markets.
If you are a technically savvy professional with a strong business acumen and a passion to share it with others, we encourage you to apply.
HOW YOU CAN FIT:
- Master's degree or equivalent working experience in Marketing, Business, Data Analysis, or a related field
- 3+ years of experience in a similar role, ideally in the beauty industry
- Fluent in English, conversational French is a plus
- Strong problem-solving skills, with an analytical mindset capable of turning data into actionable insights
- Proficiency in front-end development (HTML, JS, CSS and responsive design), web analytics tools, and A/B testing software
- Excellent communication and interpersonal skills, with the ability to lead by example and inspire teams across different cultures and regions
WHAT WE OFFER :
Working for a unique company, strongly committed towards the planet and the people (B Corp certification)
Working with passionate colleagues coming from all over the world
A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast.
Internal mobility opportunities
Monthly allocation & discount for store products
Attractive Social Insurances coverage
5 weeks annual leaves & 3 extra-days offered as public holidays
Flexible and Hybrid Work environment
Attractive Parental Leave Policy
Public transportation allowance
PERMANENT CONTRACT
STARTING DATE: ASAP
LOCATION: Geneva (Plan-les-Ouates), Switzerland
