Customer Service Key Account Manager

Vor 2 Tagen


Neuenburg, Schweiz TN Switzerland Vollzeit

Social network you want to login/join with:

Client:

TCC AG

Location:

Neuenburg Region

Job Category:

Customer Service

Job Reference:

aa0e1d5d43f5

Job Views:

11

Posted:

24.01.2025

Expiry Date:

10.03.2025

Job Description:

Ihre Aufgabe

  1. Verantwortlich für die Betreuung, Unterstützung und Entwicklung eines Key Accounts mit Hauptsitz in Europa und verschiedenen Standorten weltweit.
  2. Erkennen von Kundenbedürfnissen und Erarbeiten von kundenspezifischen Lösungen und Angeboten für Schulungen, Ersatzteile, Inspektionen, Wartungen, Reparaturen etc.
  3. Unterstützung und Beratung bei Servicekonzepten- und Verträgen.
  4. Sicherstellung einer hohen Kundenzufriedenheit und Förderung einer proaktiven Kundenbeziehung durch regelmässige Besuche vor Ort und Remote-Meetings etc.
  5. Enge Zusammenarbeit und Austausch mit dem Regional Sales Manager, Technical Support, Continuous Improvement und Training Center.

Ihr Arbeitgeber

Weltweit tätiges und sehr innovatives Unternehmen, das Produktions-/Montagelösungen und Prozesse in der industriellen Fertigung anbietet. Zu den Kunden zählen anspruchsvolle Unternehmen aus Branchen wie Pharma/MedTech, Automotiv, Elektronik und Konsumgüterindustrie.

Ihr Profil

  1. Erfahrung in der Beratung und/oder Betreuung von anspruchsvollen Kunden im industriellen Umfeld.
  2. Erfahrung im Verkauf und/oder Beratung von technischen Lösungen und Produkten im Bereich Kundendienst.
  3. Erfahrung in Maschinen-, Elektro- oder Softwaretechnik sowie Kenntnisse verschiedener Produktionsindustrien.
  4. Kommunikativer Machertyp mit ausgeprägter Kundenorientierung.
  5. Selbstständige und strukturierte Arbeitsweise (Analyse, Konzept, Angebot).
  6. Flexibilität und Reisebereitschaft für Kundenbesuche vor Ort.
  7. Sehr gute Französisch- und Englischkenntnisse.
  8. Technische Ausbildung im Maschinen- oder Anlagenbau.

Bitte beachten Sie, dass Sie möglicherweise ein Arbeitsvisum benötigen, wenn Sie nicht im Besitz eines Reisepasses des Landes sind, in dem die Stelle vakant ist. Überprüfen Sie unseren Blog für weitere Informationen.

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